[Skip to main content](#vessel-content) # Remove one of a kind item when sold ## - **[LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile")** - [![LeslieNeedsHelp's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") Topic Author - [ Offline](/forum/user/9650-leslieneedshelp) Less More - Posts: 42 - Thank you received: 0 - - 12 years 10 months ago [\#135921](#135921) by [LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") *[Remove one of a kind item when sold](/forum/3-bug-report/864228-remove-one-of-a-kind-item-when-sold#135921 "url of the page with the problem -- : http:/www.atozalpacas.com I have my settings to Update the product stock on confirmed status set to yes, and sometimes it works an other times it doesn't. I sell one of a kind skeins of yarn and the site is allowing people to add to cart checkout pay and then come back and purchase again. When I set it up and tested it, the item would go to 0 quantity and then not show anymore but now it doesn't update the quantity and still shows as available. Please help! I'm getting a lot of frustrated customers right now.")* was created by *[LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile")* url of the page with the problem -- : http:/www.atozalpacas.com I have my settings to Update the product stock on confirmed status set to yes, and sometimes it works an other times it doesn't. I sell one of a kind skeins of yarn and the site is allowing people to add to cart checkout pay and then come back and purchase again. When I set it up and tested it, the item would go to 0 quantity and then not show anymore but now it doesn't update the quantity and still shows as available. Please help! I'm getting a lot of frustrated customers right now. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjQyMjgtcmVtb3ZlLW9uZS1vZi1hLWtpbmQtaXRlbS13aGVuLXNvbGQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14274 - - 12 years 10 months ago [\#135966](#135966) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Remove one of a kind item when sold](/forum/3-bug-report/864228-remove-one-of-a-kind-item-when-sold#135966 "url of the page with the problem -- : http:/www.atozalpacas.com I have my settings to Update the product stock on confirmed status set to yes, and sometimes it works an other times it doesn't. I sell one of a kind skeins of yarn and the site is allowing people to add to cart checkout pay and then come back and purchase again. When I set it up and tested it, the item would go to 0 quantity and then not show anymore but now it doesn't update the quantity and still shows as available. Please help! I'm getting a lot of frustrated customers right now.")* Hi, There is no reason why it would work randomly. What is the difference between the products for which it works and the ones for which it doesn't ? Or does it works and doesn't work for the same product in different orders ? Are the orders confirmed ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjQyMjgtcmVtb3ZlLW9uZS1vZi1hLWtpbmQtaXRlbS13aGVuLXNvbGQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile")** - [![LeslieNeedsHelp's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") Topic Author - [ Offline](/forum/user/9650-leslieneedshelp) Less More - Posts: 42 - Thank you received: 0 - - 12 years 10 months ago - 12 years 10 months ago [\#136069](#136069) by [LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") Replied by *[LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile")* on topic *[Remove one of a kind item when sold](/forum/3-bug-report/864228-remove-one-of-a-kind-item-when-sold#136069 "url of the page with the problem -- : http:/www.atozalpacas.com I have my settings to Update the product stock on confirmed status set to yes, and sometimes it works an other times it doesn't. I sell one of a kind skeins of yarn and the site is allowing people to add to cart checkout pay and then come back and purchase again. When I set it up and tested it, the item would go to 0 quantity and then not show anymore but now it doesn't update the quantity and still shows as available. Please help! I'm getting a lot of frustrated customers right now.")* There is no difference between the products.. they are all one of a kind items so I have quantity set to 1 For a long time it was working flawlessly, as soon as an item was purchased it was automatically removed from the site, but now I have to go in manually to remove them after they are sold. I wonder if I changed a setting along the way but I've looked everything over and it all seems right. Is it just the one setting "Update the product stock on confirmed status set to yes" or is there another that I should check. Thank-you for your help, it is greatly appreciated! Oh and yes the orders are confirmed.. payment received. Last edit: 12 years 10 months ago by [LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjQyMjgtcmVtb3ZlLW9uZS1vZi1hLWtpbmQtaXRlbS13aGVuLXNvbGQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 10 months ago [\#136123](#136123) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Remove one of a kind item when sold](/forum/3-bug-report/864228-remove-one-of-a-kind-item-when-sold#136123 "url of the page with the problem -- : http:/www.atozalpacas.com I have my settings to Update the product stock on confirmed status set to yes, and sometimes it works an other times it doesn't. I sell one of a kind skeins of yarn and the site is allowing people to add to cart checkout pay and then come back and purchase again. When I set it up and tested it, the item would go to 0 quantity and then not show anymore but now it doesn't update the quantity and still shows as available. Please help! I'm getting a lot of frustrated customers right now.")* Hi, I see that you have a product with variants, could it be the product which have some quantity problems ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjQyMjgtcmVtb3ZlLW9uZS1vZi1hLWtpbmQtaXRlbS13aGVuLXNvbGQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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