[Skip to main content](#vessel-content) # Joomla login causes Checkout Sequence Error ## - **[Pit Pony](/forum/user/3079-pit-pony "View Pit Pony's Profile")** - [![Pit Pony's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3079-pit-pony "View Pit Pony's Profile") Topic Author - [ Offline](/forum/user/3079-pit-pony) Less More - Posts: 69 - Thank you received: 0 - - 12 years 9 months ago [\#139256](#139256) by [Pit Pony](/forum/user/3079-pit-pony "View Pit Pony's Profile") *[Joomla login causes Checkout Sequence Error](/forum/3-bug-report/864901-joomla-login-causes-checkout-sequence-error#139256 "Hi If a customer does not login before using the Checkout, the Checkout sequence works ok. Cart -> Shipping -> Terms & Conditions -> Login -> Address -> Payment -> Status If a customer uses the Joomla Login to access their user area before going to 'Checkout', the Checkout sequence will not go past 'Terms & Conditions'. Each time the user selects 'Next' on 'Terms & Conditions' they are returned to the 'Cart' at the start of the Checkout sequence, 'Login' for Checkout is the next step after 'Terms & Conditions' If the user 'Logs Out' of Joomla then try's the Checkout sequence it will work. Thanks")* was created by *[Pit Pony](/forum/user/3079-pit-pony "View Pit Pony's Profile")* Hi If a customer does not login before using the Checkout, the Checkout sequence works ok. Cart -> Shipping -> Terms & Conditions -> Login -> Address -> Payment -> Status If a customer uses the Joomla Login to access their user area before going to 'Checkout', the Checkout sequence will not go past 'Terms & Conditions'. Each time the user selects 'Next' on 'Terms & Conditions' they are returned to the 'Cart' at the start of the Checkout sequence, 'Login' for Checkout is the next step after 'Terms & Conditions' If the user 'Logs Out' of Joomla then try's the Checkout sequence it will work. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjQ5MDEtam9vbWxhLWxvZ2luLWNhdXNlcy1jaGVja291dC1zZXF1ZW5jZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 9 months ago - 12 years 9 months ago [\#139333](#139333) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Joomla login causes Checkout Sequence Error](/forum/3-bug-report/864901-joomla-login-causes-checkout-sequence-error#139333 "Hi If a customer does not login before using the Checkout, the Checkout sequence works ok. Cart -> Shipping -> Terms & Conditions -> Login -> Address -> Payment -> Status If a customer uses the Joomla Login to access their user area before going to 'Checkout', the Checkout sequence will not go past 'Terms & Conditions'. Each time the user selects 'Next' on 'Terms & Conditions' they are returned to the 'Cart' at the start of the Checkout sequence, 'Login' for Checkout is the next step after 'Terms & Conditions' If the user 'Logs Out' of Joomla then try's the Checkout sequence it will work. Thanks")* Hi, You can't have logically the shipping before the address. The shipping needs the user address to know which shipping methods it can display. The address needs the login to have a user and display his addresses. If you selected a shipping and then login. It will invalidate the checkout because something important changed (the address impact the shipping). So it will go back in the first step. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Last edit: 12 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). The following user(s) said Thank You: [Pit Pony](/forum/user/3079-pit-pony "View Pit Pony's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjQ5MDEtam9vbWxhLWxvZ2luLWNhdXNlcy1jaGVja291dC1zZXF1ZW5jZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.054 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)