[Skip to main content](#vessel-content) # Permition error ## - **[bora983](/forum/user/1981-bora983 "View bora983's Profile")** - [![bora983's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1981-bora983 "View bora983's Profile") Topic Author - [ Offline](/forum/user/1981-bora983) Less More - Posts: 28 - Thank you received: 0 - - 12 years 8 months ago [\#143205](#143205) by [bora983](/forum/user/1981-bora983 "View bora983's Profile") *[Permition error](/forum/3-bug-report/865734-permition-error#143205 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.3.25 -- Browser(s) name and version -- : Happens in all browsers -- Error-message(debug-mod must be tuned on) -- : Error_message I need to change the e-mail adresses for order notification in Hikashop/System/Emails, but it wont save the changes. It says that i do not have permition. But strangely it accepts changes on some other fields. You can see in attached images. Thanks")* was created by *[bora983](/forum/user/1981-bora983 "View bora983's Profile")* -- url of the page with the problem -- : [ mywebsite.com/mypage](http://mywebsite.com/mypage) -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.3.25 -- Browser(s) name and version -- : Happens in all browsers -- Error-message(debug-mod must be tuned on) -- : Error_message I need to change the e-mail adresses for order notification in Hikashop/System/Emails, but it wont save the changes. It says that i do not have permition. But strangely it accepts changes on some other fields. You can see in attached images. Thanks - [ ![h91254f2.jpg](/forum/attachment/15190) ](/forum/attachment/15190 "h91254f2.jpg") [ ](/forum/attachment/15190?download=1 "h91254f2.jpg") - [ ![hf5f3dca.jpg](/forum/attachment/15191) ](/forum/attachment/15191 "hf5f3dca.jpg") [ ](/forum/attachment/15191?download=1 "hf5f3dca.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjU3MzQtcGVybWl0aW9uLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 8 months ago [\#143250](#143250) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Permition error](/forum/3-bug-report/865734-permition-error#143250 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.3.25 -- Browser(s) name and version -- : Happens in all browsers -- Error-message(debug-mod must be tuned on) -- : Error_message I need to change the e-mail adresses for order notification in Hikashop/System/Emails, but it wont save the changes. It says that i do not have permition. But strangely it accepts changes on some other fields. You can see in attached images. Thanks")* Hi, 1. Firstly can you download the last Hikashop version through our website, install it and test it again ? 2. If you still have your issue, can you : - Active the joomla debug mode ("Administration->Global configuration->System->Debug System/Language") - Set the "error reporting" option of the joomla configuration to "maximum" - test it again so that we can see if it display an error message. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjU3MzQtcGVybWl0aW9uLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bora983](/forum/user/1981-bora983 "View bora983's Profile")** - [![bora983's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1981-bora983 "View bora983's Profile") Topic Author - [ Offline](/forum/user/1981-bora983) Less More - Posts: 28 - Thank you received: 0 - - 12 years 8 months ago [\#143577](#143577) by [bora983](/forum/user/1981-bora983 "View bora983's Profile") Replied by *[bora983](/forum/user/1981-bora983 "View bora983's Profile")* on topic *[Permition error](/forum/3-bug-report/865734-permition-error#143577 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.3.25 -- Browser(s) name and version -- : Happens in all browsers -- Error-message(debug-mod must be tuned on) -- : Error_message I need to change the e-mail adresses for order notification in Hikashop/System/Emails, but it wont save the changes. It says that i do not have permition. But strangely it accepts changes on some other fields. You can see in attached images. Thanks")* I have updated hika to latest version and it is the same. I tried debug with "maximum" enabled but it is not showing any error. It is going straight to Permition error page like on image that i attached. I also installed the latest hika on another Joomla 3.2.2 site (on the same host provier) and it is showing the same error when i try to save changes. Then i also installed the same hika on another joomla 2.5.17 site which is on different Host Provider and there it successfully saves changes. So this is maybe a joomla bug or something with a Host provider? I need to change "From Address" and "Reply Address" for "Order creation notification" and "Order notification". Can i enter those addresses directly in some php file? I need to solve this fast, at least just temporary until the problem with saving changes is solved? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjU3MzQtcGVybWl0aW9uLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 8 months ago [\#143628](#143628) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Permition error](/forum/3-bug-report/865734-permition-error#143628 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.3.25 -- Browser(s) name and version -- : Happens in all browsers -- Error-message(debug-mod must be tuned on) -- : Error_message I need to change the e-mail adresses for order notification in Hikashop/System/Emails, but it wont save the changes. It says that i do not have permition. But strangely it accepts changes on some other fields. You can see in attached images. Thanks")* Ok, Note that you'll probably find more information about your issue through this [ thread](http://www.hikashop.com/forum/2-general-talk-about-hikashop/23891-don-t-have-permission.html#23933). The following user(s) said Thank You: [bora983](/forum/user/1981-bora983 "View bora983's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjU3MzQtcGVybWl0aW9uLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bora983](/forum/user/1981-bora983 "View bora983's Profile")** - [![bora983's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1981-bora983 "View bora983's Profile") Topic Author - [ Offline](/forum/user/1981-bora983) Less More - Posts: 28 - Thank you received: 0 - - 12 years 8 months ago [\#143716](#143716) by [bora983](/forum/user/1981-bora983 "View bora983's Profile") Replied by *[bora983](/forum/user/1981-bora983 "View bora983's Profile")* on topic *[Permition error](/forum/3-bug-report/865734-permition-error#143716 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.3.25 -- Browser(s) name and version -- : Happens in all browsers -- Error-message(debug-mod must be tuned on) -- : Error_message I need to change the e-mail adresses for order notification in Hikashop/System/Emails, but it wont save the changes. It says that i do not have permition. But strangely it accepts changes on some other fields. You can see in attached images. Thanks")* Yes, the problem is with modSecurity on Host Provider. I have contacted them and they say that they will sort out the problem by modyfing their security filters. Many Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjU3MzQtcGVybWl0aW9uLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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