[Skip to main content](#vessel-content) # Counting problems downloading files ! ## - **[flashxml](/forum/user/31320-flashxml "View flashxml's Profile")** - [![flashxml's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31320-flashxml "View flashxml's Profile") Topic Author - [ Offline](/forum/user/31320-flashxml) Less More - Posts: 5 - Thank you received: 0 - - 12 years 8 months ago [\#145404](#145404) by [flashxml](/forum/user/31320-flashxml "View flashxml's Profile") *[Counting problems downloading files !](/forum/3-bug-report/866125-counting-problems-downloading-files#145404 "-- HikaShop version -- : 2.3.0_2014-02-23 -- Joomla version -- : 3.2.1 I set it 6 downloads for file But when someone clicks on that link to download that file counts 2 download Instead of counting only one click 1 download. So on my settings 6 downloads = 3 download of file")* was created by *[flashxml](/forum/user/31320-flashxml "View flashxml's Profile")* -- HikaShop version -- : 2.3.0_2014-02-23 -- Joomla version -- : 3.2.1 I set it 6 downloads for file But when someone clicks on that link to download that file counts 2 download Instead of counting only one click 1 download. So on my settings 6 downloads = 3 download of file Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjYxMjUtY291bnRpbmctcHJvYmxlbXMtZG93bmxvYWRpbmctZmlsZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14271 - - 12 years 8 months ago [\#145410](#145410) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Counting problems downloading files !](/forum/3-bug-report/866125-counting-problems-downloading-files#145410 "-- HikaShop version -- : 2.3.0_2014-02-23 -- Joomla version -- : 3.2.1 I set it 6 downloads for file But when someone clicks on that link to download that file counts 2 download Instead of counting only one click 1 download. So on my settings 6 downloads = 3 download of file")* Do you use a downloader software which speeds the download by downloading different pieces of the files at the same time ? That would explain the problem you have with the counting. The following user(s) said Thank You: [flashxml](/forum/user/31320-flashxml "View flashxml's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjYxMjUtY291bnRpbmctcHJvYmxlbXMtZG93bmxvYWRpbmctZmlsZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[flashxml](/forum/user/31320-flashxml "View flashxml's Profile")** - [![flashxml's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31320-flashxml "View flashxml's Profile") Topic Author - [ Offline](/forum/user/31320-flashxml) Less More - Posts: 5 - Thank you received: 0 - - 12 years 8 months ago [\#145435](#145435) by [flashxml](/forum/user/31320-flashxml "View flashxml's Profile") Replied by *[flashxml](/forum/user/31320-flashxml "View flashxml's Profile")* on topic *[Counting problems downloading files !](/forum/3-bug-report/866125-counting-problems-downloading-files#145435 "-- HikaShop version -- : 2.3.0_2014-02-23 -- Joomla version -- : 3.2.1 I set it 6 downloads for file But when someone clicks on that link to download that file counts 2 download Instead of counting only one click 1 download. So on my settings 6 downloads = 3 download of file")* Yes I use Internet Download Manager.... so it is a bug on idm. Thanks for help... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjYxMjUtY291bnRpbmctcHJvYmxlbXMtZG93bmxvYWRpbmctZmlsZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 8 months ago [\#145439](#145439) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Counting problems downloading files !](/forum/3-bug-report/866125-counting-problems-downloading-files#145439 "-- HikaShop version -- : 2.3.0_2014-02-23 -- Joomla version -- : 3.2.1 I set it 6 downloads for file But when someone clicks on that link to download that file counts 2 download Instead of counting only one click 1 download. So on my settings 6 downloads = 3 download of file")* Hi, Your download manager download several parts of the file in the same time to try to optimize the download speed. But finally, it will download the file several times, so the counter increase with it. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjYxMjUtY291bnRpbmctcHJvYmxlbXMtZG93bmxvYWRpbmctZmlsZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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