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#   Bug: Delete goods in basket during checkout

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- **[Zappa](/forum/user/31389-zappa "View Zappa's Profile")**
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12 years 8 months ago [\#146089](#146089) by [Zappa](/forum/user/31389-zappa "View Zappa's Profile")  *[Bug: Delete goods in basket during checkout](/forum/3-bug-report/866251-bug-delete-goods-in-basket-during-checkout#146089 "-- url of the page with the problem -- :   test.ironbutt.se  -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.3.10 -- Browser(s) name and version -- : Chrome 33.0.1750.117 m  If you during checkout delete goods from your basket, you get checked out with the top value of shipping method and, in my case, without authorization with PayPal.  I've done the same thing twice with the same result.  If swedish language is OK with you, you are welcome to try it out. I can send you username and password of forum.  Cheers, Mathias")* was created by *[Zappa](/forum/user/31389-zappa "View Zappa's Profile")*

-- url of the page with the problem -- : [ test.ironbutt.se](http://test.ironbutt.se)
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 3.2.2
-- PHP version -- : 5.3.10
-- Browser(s) name and version -- : Chrome 33.0.1750.117 m

If you during checkout delete goods from your basket, you get checked out with the top value of shipping method and, in my case, without authorization with PayPal.

I've done the same thing twice with the same result.

If swedish language is OK with you, you are welcome to try it out. I can send you username and password of forum.

Cheers,
Mathias

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- **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")**
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12 years 8 months ago [\#146106](#146106) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile")  Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Bug: Delete goods in basket during checkout](/forum/3-bug-report/866251-bug-delete-goods-in-basket-during-checkout#146106 "-- url of the page with the problem -- :   test.ironbutt.se  -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.3.10 -- Browser(s) name and version -- : Chrome 33.0.1750.117 m  If you during checkout delete goods from your basket, you get checked out with the top value of shipping method and, in my case, without authorization with PayPal.  I've done the same thing twice with the same result.  If swedish language is OK with you, you are welcome to try it out. I can send you username and password of forum.  Cheers, Mathias")*

Hi Mathias,

I'm not sure I understand when the issue happens.
I tried to add and delete product, even during th echeckout process and it looks fine.
What's exactly the issue and how does it happen (you can also provide screenshot to help us).

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- **[Zappa](/forum/user/31389-zappa "View Zappa's Profile")**
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12 years 8 months ago [\#146135](#146135) by [Zappa](/forum/user/31389-zappa "View Zappa's Profile")  Replied by *[Zappa](/forum/user/31389-zappa "View Zappa's Profile")* on topic *[Bug: Delete goods in basket during checkout](/forum/3-bug-report/866251-bug-delete-goods-in-basket-during-checkout#146135 "-- url of the page with the problem -- :   test.ironbutt.se  -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.3.10 -- Browser(s) name and version -- : Chrome 33.0.1750.117 m  If you during checkout delete goods from your basket, you get checked out with the top value of shipping method and, in my case, without authorization with PayPal.  I've done the same thing twice with the same result.  If swedish language is OK with you, you are welcome to try it out. I can send you username and password of forum.  Cheers, Mathias")*

OK, bare with me. I change my language to English for you to be able to follow me a bit more...

[ ![h81b06ba.png](/forum/attachment/15654) ](/forum/attachment/15654 "h81b06ba.png")

Here we start without any gods in the cart and we add two different gods to the cart.

[ ![h8e3f69f.png](/forum/attachment/15655) ](/forum/attachment/15655 "h8e3f69f.png")

Click on "Proceed to Checkout" (Had to take two screenshots to cover the full page)

[ ![he18153f.png](/forum/attachment/15656) ](/forum/attachment/15656 "he18153f.png")

[ ![h701bd66.png](/forum/attachment/15657) ](/forum/attachment/15657 "h701bd66.png")

If I in this stage click on the cross to delete gods from the cart in the right column, I'm directed to the "Thank You" page.

[ ![h01d8310.png](/forum/attachment/15658) ](/forum/attachment/15658 "h01d8310.png")

And checking in the backend I do get and order even though I have not clicked on finish on the last checkout page.

[ ![hd0c60c4.png](/forum/attachment/15659) ](/forum/attachment/15659 "hd0c60c4.png")

/Zappa

- [ ![h81b06ba.png](/forum/attachment/15654) ](/forum/attachment/15654 "h81b06ba.png") [ ](/forum/attachment/15654?download=1 "h81b06ba.png")
- [ ![h8e3f69f.png](/forum/attachment/15655) ](/forum/attachment/15655 "h8e3f69f.png") [ ](/forum/attachment/15655?download=1 "h8e3f69f.png")
- [ ![he18153f.png](/forum/attachment/15656) ](/forum/attachment/15656 "he18153f.png") [ ](/forum/attachment/15656?download=1 "he18153f.png")
- [ ![h701bd66.png](/forum/attachment/15657) ](/forum/attachment/15657 "h701bd66.png") [ ](/forum/attachment/15657?download=1 "h701bd66.png")
- [ ![h01d8310.png](/forum/attachment/15658) ](/forum/attachment/15658 "h01d8310.png") [ ](/forum/attachment/15658?download=1 "h01d8310.png")
- [ ![hd0c60c4.png](/forum/attachment/15659) ](/forum/attachment/15659 "hd0c60c4.png") [ ](/forum/attachment/15659?download=1 "hd0c60c4.png")

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12 years 8 months ago -  12 years 8 months ago [\#146138](#146138) by [Zappa](/forum/user/31389-zappa "View Zappa's Profile")  Replied by *[Zappa](/forum/user/31389-zappa "View Zappa's Profile")* on topic *[Bug: Delete goods in basket during checkout](/forum/3-bug-report/866251-bug-delete-goods-in-basket-during-checkout#146138 "-- url of the page with the problem -- :   test.ironbutt.se  -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.3.10 -- Browser(s) name and version -- : Chrome 33.0.1750.117 m  If you during checkout delete goods from your basket, you get checked out with the top value of shipping method and, in my case, without authorization with PayPal.  I've done the same thing twice with the same result.  If swedish language is OK with you, you are welcome to try it out. I can send you username and password of forum.  Cheers, Mathias")*

I can add that this only happens when I use my paypal option, not with bank transfer.

It's no panic as this is no live site and on the live site where we have 2.2.2 and no Paypal option everything is work as expected.
I have a screen capture movie if the images above is not enough, but I couldn't add it to this post.

Don't ask how but earlier it really created an order in the backend, but after I cleared all orders it doesn't create an order but it do act like it.

/Zappa

Last edit: 12 years 8 months ago by [Zappa](/forum/user/31389-zappa "View Zappa's Profile").

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12 years 8 months ago [\#146143](#146143) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile")  Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Bug: Delete goods in basket during checkout](/forum/3-bug-report/866251-bug-delete-goods-in-basket-during-checkout#146143 "-- url of the page with the problem -- :   test.ironbutt.se  -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.3.10 -- Browser(s) name and version -- : Chrome 33.0.1750.117 m  If you during checkout delete goods from your basket, you get checked out with the top value of shipping method and, in my case, without authorization with PayPal.  I've done the same thing twice with the same result.  If swedish language is OK with you, you are welcome to try it out. I can send you username and password of forum.  Cheers, Mathias")*

Hi there,

I just tried on your website and it works fine for me. Could you try with another browser and by cleaning your cache?

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12 years 8 months ago [\#146199](#146199) by [Zappa](/forum/user/31389-zappa "View Zappa's Profile")  Replied by *[Zappa](/forum/user/31389-zappa "View Zappa's Profile")* on topic *[Bug: Delete goods in basket during checkout](/forum/3-bug-report/866251-bug-delete-goods-in-basket-during-checkout#146199 "-- url of the page with the problem -- :   test.ironbutt.se  -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.3.10 -- Browser(s) name and version -- : Chrome 33.0.1750.117 m  If you during checkout delete goods from your basket, you get checked out with the top value of shipping method and, in my case, without authorization with PayPal.  I've done the same thing twice with the same result.  If swedish language is OK with you, you are welcome to try it out. I can send you username and password of forum.  Cheers, Mathias")*

Yes you are right works great when you are NOT logged in, but when you are logged in ... that's another story.

I have now tried it on Chrome, Firefox on Win7 and Chrome and IE11 on Win8.1 and yes I have cleared the browser cache between the tries.

When I tried on IE11 and Win8.1 I managed to get a order saved without clicking Finish.

I'll send you a PM with a link to a screen capture showing it.

Cheers,
Zappa

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12 years 8 months ago [\#146250](#146250) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Bug: Delete goods in basket during checkout](/forum/3-bug-report/866251-bug-delete-goods-in-basket-during-checkout#146250 "-- url of the page with the problem -- :   test.ironbutt.se  -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.3.10 -- Browser(s) name and version -- : Chrome 33.0.1750.117 m  If you during checkout delete goods from your basket, you get checked out with the top value of shipping method and, in my case, without authorization with PayPal.  I've done the same thing twice with the same result.  If swedish language is OK with you, you are welcome to try it out. I can send you username and password of forum.  Cheers, Mathias")*

Hi,

Could you give us a test account in order to check what's happening when we remove a product in the checkout ?
Screenshots of your checkout configuration could help us too.

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12 years 7 months ago -  12 years 7 months ago [\#146378](#146378) by [Zappa](/forum/user/31389-zappa "View Zappa's Profile")  Replied by *[Zappa](/forum/user/31389-zappa "View Zappa's Profile")* on topic *[Bug: Delete goods in basket during checkout](/forum/3-bug-report/866251-bug-delete-goods-in-basket-during-checkout#146378 "-- url of the page with the problem -- :   test.ironbutt.se  -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.3.10 -- Browser(s) name and version -- : Chrome 33.0.1750.117 m  If you during checkout delete goods from your basket, you get checked out with the top value of shipping method and, in my case, without authorization with PayPal.  I've done the same thing twice with the same result.  If swedish language is OK with you, you are welcome to try it out. I can send you username and password of forum.  Cheers, Mathias")*

I have sent a user and password to Eliot and including a link to a screencapture of what's is happening.

Do you need any more authorizations for the user, please let me know.

/Zappa

Last edit: 12 years 7 months ago by [Zappa](/forum/user/31389-zappa "View Zappa's Profile").

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12 years 7 months ago [\#146624](#146624) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Bug: Delete goods in basket during checkout](/forum/3-bug-report/866251-bug-delete-goods-in-basket-during-checkout#146624 "-- url of the page with the problem -- :   test.ironbutt.se  -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.3.10 -- Browser(s) name and version -- : Chrome 33.0.1750.117 m  If you during checkout delete goods from your basket, you get checked out with the top value of shipping method and, in my case, without authorization with PayPal.  I've done the same thing twice with the same result.  If swedish language is OK with you, you are welcome to try it out. I can send you username and password of forum.  Cheers, Mathias")*

Hi,

Thanks to the give logs, I just tried to remove an item from the cart when logged in.
Using Bank transfer or PayPal, I am well redirected to the product listing and the message "The cart is empty" is displayed.
So it seems to be working fine.

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12 years 7 months ago [\#146641](#146641) by [Zappa](/forum/user/31389-zappa "View Zappa's Profile")  Replied by *[Zappa](/forum/user/31389-zappa "View Zappa's Profile")* on topic *[Bug: Delete goods in basket during checkout](/forum/3-bug-report/866251-bug-delete-goods-in-basket-during-checkout#146641 "-- url of the page with the problem -- :   test.ironbutt.se  -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.3.10 -- Browser(s) name and version -- : Chrome 33.0.1750.117 m  If you during checkout delete goods from your basket, you get checked out with the top value of shipping method and, in my case, without authorization with PayPal.  I've done the same thing twice with the same result.  If swedish language is OK with you, you are welcome to try it out. I can send you username and password of forum.  Cheers, Mathias")*

Hi!

Yes that's true if you only have one item in the cart, but if you have two different items in the cart and you remove one from the cart in area to the right it still creates an order. You have to choose Paypal as payment for it to happen.

If you remove an item from the list of items in the main area everything works as expected but it's if you use the shopping cart to the right.

Bank transfer works as expected, the fun thing is that even if you have choosen PayPal the order is registered as Bank transfer in this situation...

Cheers,
Mathias

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12 years 7 months ago [\#146976](#146976) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile")  Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Bug: Delete goods in basket during checkout](/forum/3-bug-report/866251-bug-delete-goods-in-basket-during-checkout#146976 "-- url of the page with the problem -- :   test.ironbutt.se  -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.3.10 -- Browser(s) name and version -- : Chrome 33.0.1750.117 m  If you during checkout delete goods from your basket, you get checked out with the top value of shipping method and, in my case, without authorization with PayPal.  I've done the same thing twice with the same result.  If swedish language is OK with you, you are welcome to try it out. I can send you username and password of forum.  Cheers, Mathias")*

Hi Mathias,

I tried again and everything seems to be working fine.
The link to the video give me a "corrupted video" error message. Could you upload it again?
I really can't reproduce your issue.

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12 years 7 months ago [\#147068](#147068) by [Zappa](/forum/user/31389-zappa "View Zappa's Profile")  Replied by *[Zappa](/forum/user/31389-zappa "View Zappa's Profile")* on topic *[Bug: Delete goods in basket during checkout](/forum/3-bug-report/866251-bug-delete-goods-in-basket-during-checkout#147068 "-- url of the page with the problem -- :   test.ironbutt.se  -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.3.10 -- Browser(s) name and version -- : Chrome 33.0.1750.117 m  If you during checkout delete goods from your basket, you get checked out with the top value of shipping method and, in my case, without authorization with PayPal.  I've done the same thing twice with the same result.  If swedish language is OK with you, you are welcome to try it out. I can send you username and password of forum.  Cheers, Mathias")*

Ok, strange.
I'm away a few days but I'll upload video on Monday.
Cheers,
Mathias

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Board Categories HikaShop- Install &amp; Update- Product &amp; Category Display- Content Creation- Sales and Orders- - Orders management- - Reports &amp; Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import &amp; Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel &amp; Slider- - Mass Actions- - Filters &amp; Search- - Discount &amp; Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to?

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