[Skip to main content](#vessel-content) # Several problems : white bar, display amount, ... ## - **[défi](/forum/user/30563-defi "View défi's Profile")** - [![défi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30563-defi "View défi's Profile") Topic Author - [ Offline](/forum/user/30563-defi) Less More - Posts: 10 - Thank you received: 0 - - 12 years 7 months ago [\#147333](#147333) by [défi](/forum/user/30563-defi "View défi's Profile") *[Several problems : white bar, display amount, ...](/forum/3-bug-report/866457-several-problems-white-bar-display-amount#147333 "Hello, I have 3 problems with hikashop on my website : 1°) A white bar appears to edit the adress and hide my menu on differents screens. -- url of the page with the problem -- : jardin-ocean.com/index.php/fr/jardin-alimentaire/checkout -- HikaShop version -- : HikaShop Essential 2.2.3, Joomla!™ Shopping Cart Extension -- Joomla version -- : Joomla! 3.1.5 Stable -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Mozilla/5.0 [image] 2°)Display problem in the amount of product when no more product 9 -- url of the page with the problem -- :http://jardin-ocean.com/index.php/fr/jardin-alimentaire/checkout -- HikaShop version -- : HikaShop Essential 2.2.3, Joomla!™ Shopping Cart Extension -- Joomla version -- : Joomla! 3.1.5 Stable -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Mozilla/5.0 [image] 3°)The button "return" doesn't work. -- url of the page with the problem -- : jardin-ocean.com/index.php/fr/panneau-de...le-utilisateur/order -- HikaShop version -- : HikaShop Essential 2.2.3, Joomla!™ Shopping Cart Extension -- Joomla version -- : Joomla! 3.1.5 Stable -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Mozilla/5.0 [image] Thank you and sorry for my bad english.")* was created by *[défi](/forum/user/30563-defi "View défi's Profile")* Hello, I have 3 problems with hikashop on my website : 1°) A white bar appears to edit the adress and hide my menu on differents screens. -- url of the page with the problem -- : [ jardin-ocean.com/index.php/fr/jardin-alimentaire/checkout](http://jardin-ocean.com/index.php/fr/jardin-alimentaire/checkout) -- HikaShop version -- : HikaShop Essential 2.2.3, Joomla!™ Shopping Cart Extension -- Joomla version -- : Joomla! 3.1.5 Stable -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Mozilla/5.0 [ ![[IMG](http://img15.hostingpics.net/pics/611692bug1.jpg) ](http://www.hostingpics.net/viewer.php?id=611692bug1.jpg) 2°)Display problem in the amount of product when no more product 9 -- url of the page with the problem -- :http://jardin-ocean.com/index.php/fr/jardin-alimentaire/checkout -- HikaShop version -- : HikaShop Essential 2.2.3, Joomla!™ Shopping Cart Extension -- Joomla version -- : Joomla! 3.1.5 Stable -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Mozilla/5.0 [ ![[IMG](http://img15.hostingpics.net/pics/289230bug2.jpg) ](http://www.hostingpics.net/viewer.php?id=289230bug2.jpg) 3°)The button "return" doesn't work. -- url of the page with the problem -- : [ jardin-ocean.com/index.php/fr/panneau-de...le-utilisateur/order](http://jardin-ocean.com/index.php/fr/panneau-de-controle-utilisateur/order) -- HikaShop version -- : HikaShop Essential 2.2.3, Joomla!™ Shopping Cart Extension -- Joomla version -- : Joomla! 3.1.5 Stable -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Mozilla/5.0 [ ![[IMG](http://img15.hostingpics.net/pics/519129bug3.jpg) ](http://www.hostingpics.net/viewer.php?id=519129bug3.jpg) Thank you and sorry for my bad english. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjY0NTctc2V2ZXJhbC1wcm9ibGVtcy13aGl0ZS1iYXItZGlzcGxheS1hbW91bnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 7 months ago [\#147339](#147339) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Several problems : white bar, display amount, ...](/forum/3-bug-report/866457-several-problems-white-bar-display-amount#147339 "Hello, I have 3 problems with hikashop on my website : 1°) A white bar appears to edit the adress and hide my menu on differents screens. -- url of the page with the problem -- : jardin-ocean.com/index.php/fr/jardin-alimentaire/checkout -- HikaShop version -- : HikaShop Essential 2.2.3, Joomla!™ Shopping Cart Extension -- Joomla version -- : Joomla! 3.1.5 Stable -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Mozilla/5.0 [image] 2°)Display problem in the amount of product when no more product 9 -- url of the page with the problem -- :http://jardin-ocean.com/index.php/fr/jardin-alimentaire/checkout -- HikaShop version -- : HikaShop Essential 2.2.3, Joomla!™ Shopping Cart Extension -- Joomla version -- : Joomla! 3.1.5 Stable -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Mozilla/5.0 [image] 3°)The button "return" doesn't work. -- url of the page with the problem -- : jardin-ocean.com/index.php/fr/panneau-de...le-utilisateur/order -- HikaShop version -- : HikaShop Essential 2.2.3, Joomla!™ Shopping Cart Extension -- Joomla version -- : Joomla! 3.1.5 Stable -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Mozilla/5.0 [image] Thank you and sorry for my bad english.")* Hi, We have a French support section if you want. [ www.hikashop.com/forum/5-support-en-fran...french-support-.html](http://www.hikashop.com/forum/5-support-en-francais-french-support-.html) 1 - This problem is coming from your template which does not handle the bootstrap popup. Please change the popup mode to "mootools" in your HikaShop configuration. 2 - It is a minor CSS problem. You can override the HikaShop CSS in order to change this rule: Code: .hikashop_product_quantity_field { width: 25px; } And give more width to the quantity field. 3 - I do not have access to this page in your website so it will be more difficult for me to give you a precise answer. What exactly is not working ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjY0NTctc2V2ZXJhbC1wcm9ibGVtcy13aGl0ZS1iYXItZGlzcGxheS1hbW91bnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[défi](/forum/user/30563-defi "View défi's Profile")** - [![défi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30563-defi "View défi's Profile") Topic Author - [ Offline](/forum/user/30563-defi) Less More - Posts: 10 - Thank you received: 0 - - 12 years 7 months ago [\#147928](#147928) by [défi](/forum/user/30563-defi "View défi's Profile") Replied by *[défi](/forum/user/30563-defi "View défi's Profile")* on topic *[Several problems : white bar, display amount, ...](/forum/3-bug-report/866457-several-problems-white-bar-display-amount#147928 "Hello, I have 3 problems with hikashop on my website : 1°) A white bar appears to edit the adress and hide my menu on differents screens. -- url of the page with the problem -- : jardin-ocean.com/index.php/fr/jardin-alimentaire/checkout -- HikaShop version -- : HikaShop Essential 2.2.3, Joomla!™ Shopping Cart Extension -- Joomla version -- : Joomla! 3.1.5 Stable -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Mozilla/5.0 [image] 2°)Display problem in the amount of product when no more product 9 -- url of the page with the problem -- :http://jardin-ocean.com/index.php/fr/jardin-alimentaire/checkout -- HikaShop version -- : HikaShop Essential 2.2.3, Joomla!™ Shopping Cart Extension -- Joomla version -- : Joomla! 3.1.5 Stable -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Mozilla/5.0 [image] 3°)The button "return" doesn't work. -- url of the page with the problem -- : jardin-ocean.com/index.php/fr/panneau-de...le-utilisateur/order -- HikaShop version -- : HikaShop Essential 2.2.3, Joomla!™ Shopping Cart Extension -- Joomla version -- : Joomla! 3.1.5 Stable -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Mozilla/5.0 [image] Thank you and sorry for my bad english.")* Hi, Thank you for your quick answer. About the french support, i think there is more administrators on the english version, and i understand, i think, the english language enough ^^ About my problems, 1 - The "mootools" mode do not work better. 2 - Problem solved, thank you. 3 - For this problem, you may be connected. This is the button "return" opposite to "commande" on my screenshot that doesn't working. Cordially Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjY0NTctc2V2ZXJhbC1wcm9ibGVtcy13aGl0ZS1iYXItZGlzcGxheS1hbW91bnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 7 months ago [\#147951](#147951) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Several problems : white bar, display amount, ...](/forum/3-bug-report/866457-several-problems-white-bar-display-amount#147951 "Hello, I have 3 problems with hikashop on my website : 1°) A white bar appears to edit the adress and hide my menu on differents screens. -- url of the page with the problem -- : jardin-ocean.com/index.php/fr/jardin-alimentaire/checkout -- HikaShop version -- : HikaShop Essential 2.2.3, Joomla!™ Shopping Cart Extension -- Joomla version -- : Joomla! 3.1.5 Stable -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Mozilla/5.0 [image] 2°)Display problem in the amount of product when no more product 9 -- url of the page with the problem -- :http://jardin-ocean.com/index.php/fr/jardin-alimentaire/checkout -- HikaShop version -- : HikaShop Essential 2.2.3, Joomla!™ Shopping Cart Extension -- Joomla version -- : Joomla! 3.1.5 Stable -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Mozilla/5.0 [image] 3°)The button "return" doesn't work. -- url of the page with the problem -- : jardin-ocean.com/index.php/fr/panneau-de...le-utilisateur/order -- HikaShop version -- : HikaShop Essential 2.2.3, Joomla!™ Shopping Cart Extension -- Joomla version -- : Joomla! 3.1.5 Stable -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Mozilla/5.0 [image] Thank you and sorry for my bad english.")* Hi, 1. That's generally caused by the templates. There is a class="modal" applied on the button to open the content in a popup. But the template apply css properties on the media but it should not. So you have to edit your template in order to replace the ".modal" properties by "div.modal". 3. Could you give us a test account with a created order. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NjY0NTctc2V2ZXJhbC1wcm9ibGVtcy13aGl0ZS1iYXItZGlzcGxheS1hbW91bnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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