[Skip to main content](#vessel-content) # After registration, account has been blocked ## - **[42bit](/forum/user/13676-42bit "View 42bit's Profile")** - [![42bit's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13676-42bit "View 42bit's Profile") Topic Author - [ Offline](/forum/user/13676-42bit) Less More - Posts: 15 - Thank you received: 0 - - 12 years 1 month ago [\#173878](#173878) by [42bit](/forum/user/13676-42bit "View 42bit's Profile") *[After registration, account has been blocked](/forum/3-bug-report/872006-after-registration-account-has-been-blocked#173878 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 32.0.3 After user click on link in email confermation (like this www.rioteradeipensieri.org/index.php?opt...356&Itemid=102&lang= ) Systems will show this two messagge: Messaggio Your Account has been successfully activated. Account attivato correttamente. Adesso puoi effettuare il login con il nome utente e la password che hai scelto durante la registrazione. Attenzione Login denied! Your account has either been blocked or you have not activated it yet. Accesso negato! Il tuo account è stato bloccato oppure non lo hai ancora attivato. In back-end user is blocked. I've just upload last Hikashop version from your site. Can you help me please? Best regards Antonio")* was created by *[42bit](/forum/user/13676-42bit "View 42bit's Profile")* -- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 32.0.3 After user click on link in email confermation (like this [ www.rioteradeipensieri.org/index.php?opt...356&Itemid=102&lang=](http://www.rioteradeipensieri.org/index.php?option=com_hikashop&ctrl=checkout&task=activate&activation=3d354c21f6a5a4ba7322d8b0203929eb&infos=eyJwYXNzd2QiOiJtbGdhODBwaWNlIiwidXNlcm5hbWUiOiJhcGljZXJuaSJ9&page=checkout&id=356&Itemid=102&lang=) ) Systems will show this two messagge: Messaggio Your Account has been successfully activated. Account attivato correttamente. Adesso puoi effettuare il login con il nome utente e la password che hai scelto durante la registrazione. Attenzione Login denied! Your account has either been blocked or you have not activated it yet. Accesso negato! Il tuo account è stato bloccato oppure non lo hai ancora attivato. In back-end user is blocked. I've just upload last Hikashop version from your site. Can you help me please? Best regards Antonio - [ ![Schermata_2014-10-01_alle_12_12_02.png](/forum/attachment/19891) ](/forum/attachment/19891 "...e_12_12_02.png") [ ](/forum/attachment/19891?download=1 "...e_12_12_02.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NzIwMDYtYWZ0ZXItcmVnaXN0cmF0aW9uLWFjY291bnQtaGFzLWJlZW4tYmxvY2tlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[etsa14yr](/forum/user/30072-etsa14yr "View etsa14yr's Profile")** - [![etsa14yr's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30072-etsa14yr "View etsa14yr's Profile") - [ Offline](/forum/user/30072-etsa14yr) Less More - Posts: 10 - Thank you received: 0 - - 12 years 1 month ago - 12 years 1 month ago [\#173907](#173907) by [etsa14yr](/forum/user/30072-etsa14yr "View etsa14yr's Profile") Replied by *[etsa14yr](/forum/user/30072-etsa14yr "View etsa14yr's Profile")* on topic *[After registration, account has been blocked](/forum/3-bug-report/872006-after-registration-account-has-been-blocked#173907 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 32.0.3 After user click on link in email confermation (like this www.rioteradeipensieri.org/index.php?opt...356&Itemid=102&lang= ) Systems will show this two messagge: Messaggio Your Account has been successfully activated. Account attivato correttamente. Adesso puoi effettuare il login con il nome utente e la password che hai scelto durante la registrazione. Attenzione Login denied! Your account has either been blocked or you have not activated it yet. Accesso negato! Il tuo account è stato bloccato oppure non lo hai ancora attivato. In back-end user is blocked. I've just upload last Hikashop version from your site. Can you help me please? Best regards Antonio")* I have the problem...any suggestion to resolve this? Last edit: 12 years 1 month ago by [etsa14yr](/forum/user/30072-etsa14yr "View etsa14yr's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NzIwMDYtYWZ0ZXItcmVnaXN0cmF0aW9uLWFjY291bnQtaGFzLWJlZW4tYmxvY2tlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 1 month ago [\#173913](#173913) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[After registration, account has been blocked](/forum/3-bug-report/872006-after-registration-account-has-been-blocked#173913 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 32.0.3 After user click on link in email confermation (like this www.rioteradeipensieri.org/index.php?opt...356&Itemid=102&lang= ) Systems will show this two messagge: Messaggio Your Account has been successfully activated. Account attivato correttamente. Adesso puoi effettuare il login con il nome utente e la password che hai scelto durante la registrazione. Attenzione Login denied! Your account has either been blocked or you have not activated it yet. Accesso negato! Il tuo account è stato bloccato oppure non lo hai ancora attivato. In back-end user is blocked. I've just upload last Hikashop version from your site. Can you help me please? Best regards Antonio")* Hello, I think that using the "New User Account Activation'" Joomla option through "Control panel->User Manager" and by clicking on the "Options" button will probably help you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NzIwMDYtYWZ0ZXItcmVnaXN0cmF0aW9uLWFjY291bnQtaGFzLWJlZW4tYmxvY2tlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[42bit](/forum/user/13676-42bit "View 42bit's Profile")** - [![42bit's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13676-42bit "View 42bit's Profile") Topic Author - [ Offline](/forum/user/13676-42bit) Less More - Posts: 15 - Thank you received: 0 - - 12 years 1 month ago [\#174051](#174051) by [42bit](/forum/user/13676-42bit "View 42bit's Profile") Replied by *[42bit](/forum/user/13676-42bit "View 42bit's Profile")* on topic *[After registration, account has been blocked](/forum/3-bug-report/872006-after-registration-account-has-been-blocked#174051 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 32.0.3 After user click on link in email confermation (like this www.rioteradeipensieri.org/index.php?opt...356&Itemid=102&lang= ) Systems will show this two messagge: Messaggio Your Account has been successfully activated. Account attivato correttamente. Adesso puoi effettuare il login con il nome utente e la password che hai scelto durante la registrazione. Attenzione Login denied! Your account has either been blocked or you have not activated it yet. Accesso negato! Il tuo account è stato bloccato oppure non lo hai ancora attivato. In back-end user is blocked. I've just upload last Hikashop version from your site. Can you help me please? Best regards Antonio")* Nope. New User Account Activation is set on "Self". In attach my coinfiguration. I think that the problem is not in this set-up. USER MANAGER: allow user registration: yes new user group: registered new user account activation: self Maybe this problem should be related with link activation in email? [ ![Schermata_2014-10-02_alle_12_38_10.png](/forum/attachment/19915) ](/forum/attachment/19915 "...e_12_38_10.png") - [ ![Schermata_2014-10-02_alle_12_38_10.png](/forum/attachment/19915) ](/forum/attachment/19915 "...e_12_38_10.png") [ ](/forum/attachment/19915?download=1 "...e_12_38_10.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NzIwMDYtYWZ0ZXItcmVnaXN0cmF0aW9uLWFjY291bnQtaGFzLWJlZW4tYmxvY2tlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[paci8188](/forum/user/13131-paci8188 "View paci8188's Profile")** - [![paci8188's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar13131.jpg)](/forum/user/13131-paci8188 "View paci8188's Profile") - [ Offline](/forum/user/13131-paci8188) Less More - Posts: 13 - Thank you received: 0 - - 12 years 1 month ago [\#174136](#174136) by [paci8188](/forum/user/13131-paci8188 "View paci8188's Profile") Replied by *[paci8188](/forum/user/13131-paci8188 "View paci8188's Profile")* on topic *[After registration, account has been blocked](/forum/3-bug-report/872006-after-registration-account-has-been-blocked#174136 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 32.0.3 After user click on link in email confermation (like this www.rioteradeipensieri.org/index.php?opt...356&Itemid=102&lang= ) Systems will show this two messagge: Messaggio Your Account has been successfully activated. Account attivato correttamente. Adesso puoi effettuare il login con il nome utente e la password che hai scelto durante la registrazione. Attenzione Login denied! Your account has either been blocked or you have not activated it yet. Accesso negato! Il tuo account è stato bloccato oppure non lo hai ancora attivato. In back-end user is blocked. I've just upload last Hikashop version from your site. Can you help me please? Best regards Antonio")* Hello, exact same problème here to as Antonio describes. Any suggestions?? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NzIwMDYtYWZ0ZXItcmVnaXN0cmF0aW9uLWFjY291bnQtaGFzLWJlZW4tYmxvY2tlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 12 years 1 month ago [\#174163](#174163) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[After registration, account has been blocked](/forum/3-bug-report/872006-after-registration-account-has-been-blocked#174163 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 32.0.3 After user click on link in email confermation (like this www.rioteradeipensieri.org/index.php?opt...356&Itemid=102&lang= ) Systems will show this two messagge: Messaggio Your Account has been successfully activated. Account attivato correttamente. Adesso puoi effettuare il login con il nome utente e la password che hai scelto durante la registrazione. Attenzione Login denied! Your account has either been blocked or you have not activated it yet. Accesso negato! Il tuo account è stato bloccato oppure non lo hai ancora attivato. In back-end user is blocked. I've just upload last Hikashop version from your site. Can you help me please? Best regards Antonio")* Hi, I've just done a full test on a fresh Joomla 3.3.6 website with a HikaShop Business 2.3.3 (which I suppose that you're all using, right ?) and I couldn't reproduce the problem. Upon clicking on the link of the email, the activation was taken into account and I was automatically logged in. I've the same user manager settings than @42bit Maybe there is another extension on your website which screws up the activation process. Try to disable the extensions one by one in order to identify the origin of the problem. It could be a user plugin or a system plugin as far as I can see. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NzIwMDYtYWZ0ZXItcmVnaXN0cmF0aW9uLWFjY291bnQtaGFzLWJlZW4tYmxvY2tlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[paci8188](/forum/user/13131-paci8188 "View paci8188's Profile")** - [![paci8188's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar13131.jpg)](/forum/user/13131-paci8188 "View paci8188's Profile") - [ Offline](/forum/user/13131-paci8188) Less More - Posts: 13 - Thank you received: 0 - - 12 years 1 month ago [\#174174](#174174) by [paci8188](/forum/user/13131-paci8188 "View paci8188's Profile") Replied by *[paci8188](/forum/user/13131-paci8188 "View paci8188's Profile")* on topic *[After registration, account has been blocked](/forum/3-bug-report/872006-after-registration-account-has-been-blocked#174174 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 32.0.3 After user click on link in email confermation (like this www.rioteradeipensieri.org/index.php?opt...356&Itemid=102&lang= ) Systems will show this two messagge: Messaggio Your Account has been successfully activated. Account attivato correttamente. Adesso puoi effettuare il login con il nome utente e la password che hai scelto durante la registrazione. Attenzione Login denied! Your account has either been blocked or you have not activated it yet. Accesso negato! Il tuo account è stato bloccato oppure non lo hai ancora attivato. In back-end user is blocked. I've just upload last Hikashop version from your site. Can you help me please? Best regards Antonio")* Hello, everything was working before i did update Falang, Hikashop and Joomla to 3.3.6, i have not installed any other extention into my site. Ok now i did what Nicalas suggest and turned off extentions, stating with turning off Falang module language switcher and also the falang plugin data base and bingo! I did a test and was able to create an account without any issues, so the problem is around Falang 1.4.2, i did not have this problem before. Nicolas what should i do about this, ask Falang to check the problem? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NzIwMDYtYWZ0ZXItcmVnaXN0cmF0aW9uLWFjY291bnQtaGFzLWJlZW4tYmxvY2tlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 12 years 1 month ago [\#174176](#174176) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[After registration, account has been blocked](/forum/3-bug-report/872006-after-registration-account-has-been-blocked#174176 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 32.0.3 After user click on link in email confermation (like this www.rioteradeipensieri.org/index.php?opt...356&Itemid=102&lang= ) Systems will show this two messagge: Messaggio Your Account has been successfully activated. Account attivato correttamente. Adesso puoi effettuare il login con il nome utente e la password che hai scelto durante la registrazione. Attenzione Login denied! Your account has either been blocked or you have not activated it yet. Accesso negato! Il tuo account è stato bloccato oppure non lo hai ancora attivato. In back-end user is blocked. I've just upload last Hikashop version from your site. Can you help me please? Best regards Antonio")* Hi, Yes. Make sure that you have the latest version of Falang, and if that's the case, contact the developer so that he can look at the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NzIwMDYtYWZ0ZXItcmVnaXN0cmF0aW9uLWFjY291bnQtaGFzLWJlZW4tYmxvY2tlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sbouey](/forum/user/5469-sbouey "View sbouey's Profile")** - [![sbouey's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5469-sbouey "View sbouey's Profile") - [ Offline](/forum/user/5469-sbouey) Less More - Posts: 43 - Thank you received: 7 - - 12 years 1 month ago [\#174979](#174979) by [sbouey](/forum/user/5469-sbouey "View sbouey's Profile") Replied by *[sbouey](/forum/user/5469-sbouey "View sbouey's Profile")* on topic *[After registration, account has been blocked](/forum/3-bug-report/872006-after-registration-account-has-been-blocked#174979 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 32.0.3 After user click on link in email confermation (like this www.rioteradeipensieri.org/index.php?opt...356&Itemid=102&lang= ) Systems will show this two messagge: Messaggio Your Account has been successfully activated. Account attivato correttamente. Adesso puoi effettuare il login con il nome utente e la password che hai scelto durante la registrazione. Attenzione Login denied! Your account has either been blocked or you have not activated it yet. Accesso negato! Il tuo account è stato bloccato oppure non lo hai ancora attivato. In back-end user is blocked. I've just upload last Hikashop version from your site. Can you help me please? Best regards Antonio")* Hi, The problem is fixed with the 1.4.4 of Falang. It was a Falang bug not an hikashop. Stéphane Falang Team [ www.faboba.com](http://www.faboba.com) The following user(s) said Thank You: [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NzIwMDYtYWZ0ZXItcmVnaXN0cmF0aW9uLWFjY291bnQtaGFzLWJlZW4tYmxvY2tlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")** - [![Lumiga's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31479.png)](/forum/user/31479-lumiga "View Lumiga's Profile") - [ Offline](/forum/user/31479-lumiga) Less More - Posts: 637 - Thank you received: 26 - - - 12 years 1 month ago - 12 years 1 month ago [\#174980](#174980) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") Replied by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* on topic *[After registration, account has been blocked](/forum/3-bug-report/872006-after-registration-account-has-been-blocked#174980 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 32.0.3 After user click on link in email confermation (like this www.rioteradeipensieri.org/index.php?opt...356&Itemid=102&lang= ) Systems will show this two messagge: Messaggio Your Account has been successfully activated. Account attivato correttamente. Adesso puoi effettuare il login con il nome utente e la password che hai scelto durante la registrazione. Attenzione Login denied! Your account has either been blocked or you have not activated it yet. Accesso negato! Il tuo account è stato bloccato oppure non lo hai ancora attivato. In back-end user is blocked. I've just upload last Hikashop version from your site. Can you help me please? Best regards Antonio")* Yes, version 1.4.4 solved the problem! ![:)](/media/kunena/emoticons/3.png ":)") --- Kind regards, Lumiga Last edit: 12 years 1 month ago by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NzIwMDYtYWZ0ZXItcmVnaXN0cmF0aW9uLWFjY291bnQtaGFzLWJlZW4tYmxvY2tlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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