[Skip to main content](#vessel-content) # Problem with characteristics in the backend ## - **[afreshdesign](/forum/user/35724-afreshdesign "View afreshdesign's Profile")** - [![afreshdesign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35724-afreshdesign "View afreshdesign's Profile") Topic Author - [ Offline](/forum/user/35724-afreshdesign) Less More - Posts: 4 - Thank you received: 0 - - 11 years 7 months ago - 11 years 7 months ago [\#193309](#193309) by [afreshdesign](/forum/user/35724-afreshdesign "View afreshdesign's Profile") *[Problem with characteristics in the backend](/forum/3-bug-report/875435-problem-with-characteristics-in-the-backend#193309 "-- HikaShop version -- : Essential 2.3.5 -- Joomla version -- : 3.4.0 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : IE 11, FF, Chrome Hi, after the Joomla Update to the newest Version of 3.4.0 if have problems to manage the characteristics in the backend. It is possible to create a new Characteristic but i can not manage the Values. The lightbox window of the "ADD VALUES" Button doesn't work. I can write the name of the value but i can not save it. also the edit button of values doesn't work. I think its the problem of the lightbox window... maybe a javasricpt or jquery problem??! I tried all browsers. Please Help. Best Regards Georg Wieder")* was created by *[afreshdesign](/forum/user/35724-afreshdesign "View afreshdesign's Profile")* -- HikaShop version -- : Essential 2.3.5 -- Joomla version -- : 3.4.0 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : IE 11, FF, Chrome Hi, after the Joomla Update to the newest Version of 3.4.0 if have problems to manage the characteristics in the backend. It is possible to create a new Characteristic but i can not manage the Values. The lightbox window of the "ADD VALUES" Button doesn't work. I can write the name of the value but i can not save it. also the edit button of values doesn't work. I think its the problem of the lightbox window... maybe a javasricpt or jquery problem??! I tried all browsers. Please Help. Best Regards Georg Wieder Last edit: 11 years 7 months ago by [afreshdesign](/forum/user/35724-afreshdesign "View afreshdesign's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NzU0MzUtcHJvYmxlbS13aXRoLWNoYXJhY3RlcmlzdGljcy1pbi10aGUtYmFja2VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")** - [![lousyfool's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar28604.jpg)](/forum/user/28604-lousyfool "View lousyfool's Profile") - [ Offline](/forum/user/28604-lousyfool) Less More - Posts: 2143 - Thank you received: 747 - - [](http://www.inphase.one) - 11 years 7 months ago [\#193312](#193312) by [lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile") Replied by *[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")* on topic *[Problem with characteristics in the backend](/forum/3-bug-report/875435-problem-with-characteristics-in-the-backend#193312 "-- HikaShop version -- : Essential 2.3.5 -- Joomla version -- : 3.4.0 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : IE 11, FF, Chrome Hi, after the Joomla Update to the newest Version of 3.4.0 if have problems to manage the characteristics in the backend. It is possible to create a new Characteristic but i can not manage the Values. The lightbox window of the "ADD VALUES" Button doesn't work. I can write the name of the value but i can not save it. also the edit button of values doesn't work. I think its the problem of the lightbox window... maybe a javasricpt or jquery problem??! I tried all browsers. Please Help. Best Regards Georg Wieder")* Hi, Please update to the new HikaShop version (2.4.0 at the time of this writing). You can tell from the [ changelog](http://www.hikashop.com/support/support/documentation/56-hikashop-changelog.html) that it's "Joomla 3.4-ready". --- Need help with customisations of layouts, style or other site development? [ PM me!](/component/uddeim/?task=new) (Don't forget to turn on [ "E-mail notification of new messages"](/component/uddeim/?task=settings)) The following user(s) said Thank You: [Jerome](/forum/user/80-jerome "View Jerome's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NzU0MzUtcHJvYmxlbS13aXRoLWNoYXJhY3RlcmlzdGljcy1pbi10aGUtYmFja2VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[afreshdesign](/forum/user/35724-afreshdesign "View afreshdesign's Profile")** - [![afreshdesign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35724-afreshdesign "View afreshdesign's Profile") Topic Author - [ Offline](/forum/user/35724-afreshdesign) Less More - Posts: 4 - Thank you received: 0 - - 11 years 7 months ago [\#193323](#193323) by [afreshdesign](/forum/user/35724-afreshdesign "View afreshdesign's Profile") Replied by *[afreshdesign](/forum/user/35724-afreshdesign "View afreshdesign's Profile")* on topic *[Problem with characteristics in the backend](/forum/3-bug-report/875435-problem-with-characteristics-in-the-backend#193323 "-- HikaShop version -- : Essential 2.3.5 -- Joomla version -- : 3.4.0 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : IE 11, FF, Chrome Hi, after the Joomla Update to the newest Version of 3.4.0 if have problems to manage the characteristics in the backend. It is possible to create a new Characteristic but i can not manage the Values. The lightbox window of the "ADD VALUES" Button doesn't work. I can write the name of the value but i can not save it. also the edit button of values doesn't work. I think its the problem of the lightbox window... maybe a javasricpt or jquery problem??! I tried all browsers. Please Help. Best Regards Georg Wieder")* How can i do that? The menu item Update in the backend says: You have the latest stable version of HikaShop Essential: 2.3.5 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NzU0MzUtcHJvYmxlbS13aXRoLWNoYXJhY3RlcmlzdGljcy1pbi10aGUtYmFja2VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")** - [![lousyfool's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar28604.jpg)](/forum/user/28604-lousyfool "View lousyfool's Profile") - [ Offline](/forum/user/28604-lousyfool) Less More - Posts: 2143 - Thank you received: 747 - - [](http://www.inphase.one) - 11 years 7 months ago [\#193325](#193325) by [lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile") Replied by *[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")* on topic *[Problem with characteristics in the backend](/forum/3-bug-report/875435-problem-with-characteristics-in-the-backend#193325 "-- HikaShop version -- : Essential 2.3.5 -- Joomla version -- : 3.4.0 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : IE 11, FF, Chrome Hi, after the Joomla Update to the newest Version of 3.4.0 if have problems to manage the characteristics in the backend. It is possible to create a new Characteristic but i can not manage the Values. The lightbox window of the "ADD VALUES" Button doesn't work. I can write the name of the value but i can not save it. also the edit button of values doesn't work. I think its the problem of the lightbox window... maybe a javasricpt or jquery problem??! I tried all browsers. Please Help. Best Regards Georg Wieder")* > afreshdesign wrote: How can i do that? Here on this site: -> My account -> My subscriptions -> Download the latest version (2.4.0) of HikaShop (your edition, and your preferred package format) Then install via the Joomla Extension Manager like a new extension over your existing version. --- Need help with customisations of layouts, style or other site development? [ PM me!](/component/uddeim/?task=new) (Don't forget to turn on [ "E-mail notification of new messages"](/component/uddeim/?task=settings)) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NzU0MzUtcHJvYmxlbS13aXRoLWNoYXJhY3RlcmlzdGljcy1pbi10aGUtYmFja2VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile")** - [![simmiepam's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30436-simmiepam "View simmiepam's Profile") - [ Offline](/forum/user/30436-simmiepam) Less More - Posts: 208 - Thank you received: 10 - - 11 years 6 months ago [\#198484](#198484) by [simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile") Replied by *[simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile")* on topic *[Problem with characteristics in the backend](/forum/3-bug-report/875435-problem-with-characteristics-in-the-backend#198484 "-- HikaShop version -- : Essential 2.3.5 -- Joomla version -- : 3.4.0 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : IE 11, FF, Chrome Hi, after the Joomla Update to the newest Version of 3.4.0 if have problems to manage the characteristics in the backend. It is possible to create a new Characteristic but i can not manage the Values. The lightbox window of the "ADD VALUES" Button doesn't work. I can write the name of the value but i can not save it. also the edit button of values doesn't work. I think its the problem of the lightbox window... maybe a javasricpt or jquery problem??! I tried all browsers. Please Help. Best Regards Georg Wieder")* I'm having this same problem...yet I have 2.4.0...downloaded in February. Pam Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NzU0MzUtcHJvYmxlbS13aXRoLWNoYXJhY3RlcmlzdGljcy1pbi10aGUtYmFja2VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 6 months ago [\#198517](#198517) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Problem with characteristics in the backend](/forum/3-bug-report/875435-problem-with-characteristics-in-the-backend#198517 "-- HikaShop version -- : Essential 2.3.5 -- Joomla version -- : 3.4.0 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : IE 11, FF, Chrome Hi, after the Joomla Update to the newest Version of 3.4.0 if have problems to manage the characteristics in the backend. It is possible to create a new Characteristic but i can not manage the Values. The lightbox window of the "ADD VALUES" Button doesn't work. I can write the name of the value but i can not save it. also the edit button of values doesn't work. I think its the problem of the lightbox window... maybe a javasricpt or jquery problem??! I tried all browsers. Please Help. Best Regards Georg Wieder")* Hi, So please re-download HikaShop 2.4.0 Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NzU0MzUtcHJvYmxlbS13aXRoLWNoYXJhY3RlcmlzdGljcy1pbi10aGUtYmFja2VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile")** - [![simmiepam's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30436-simmiepam "View simmiepam's Profile") - [ Offline](/forum/user/30436-simmiepam) Less More - Posts: 208 - Thank you received: 10 - - 11 years 6 months ago [\#198552](#198552) by [simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile") Replied by *[simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile")* on topic *[Problem with characteristics in the backend](/forum/3-bug-report/875435-problem-with-characteristics-in-the-backend#198552 "-- HikaShop version -- : Essential 2.3.5 -- Joomla version -- : 3.4.0 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : IE 11, FF, Chrome Hi, after the Joomla Update to the newest Version of 3.4.0 if have problems to manage the characteristics in the backend. It is possible to create a new Characteristic but i can not manage the Values. The lightbox window of the "ADD VALUES" Button doesn't work. I can write the name of the value but i can not save it. also the edit button of values doesn't work. I think its the problem of the lightbox window... maybe a javasricpt or jquery problem??! I tried all browsers. Please Help. Best Regards Georg Wieder")* I can't.....my subscription ended in February after I downloaded the latest version of 2.4.0. Is there no code I can input to fix it without having to pay for another version of 2.4.0? Pam Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NzU0MzUtcHJvYmxlbS13aXRoLWNoYXJhY3RlcmlzdGljcy1pbi10aGUtYmFja2VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 6 months ago [\#198558](#198558) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Problem with characteristics in the backend](/forum/3-bug-report/875435-problem-with-characteristics-in-the-backend#198558 "-- HikaShop version -- : Essential 2.3.5 -- Joomla version -- : 3.4.0 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : IE 11, FF, Chrome Hi, after the Joomla Update to the newest Version of 3.4.0 if have problems to manage the characteristics in the backend. It is possible to create a new Characteristic but i can not manage the Values. The lightbox window of the "ADD VALUES" Button doesn't work. I can write the name of the value but i can not save it. also the edit button of values doesn't work. I think its the problem of the lightbox window... maybe a javasricpt or jquery problem??! I tried all browsers. Please Help. Best Regards Georg Wieder")* Hi, There are some thread which are talking about the popup issues: [ www.hikashop.com/forum/install-update/87...g-orders.html#192264](https://www.hikashop.com/forum/install-update/875225-sending-invoices-confirming-orders.html#192264) For the "add characteristic", the best is to edit the file "administrator/components/com_hikashop/views/characteristic/tmpl/addcharacteristic.php" and replace Code: 860, 480, '', '', 'link',true By Code: 860, 480, '', '', 'link' You have also to check that in the helper popup (administrator/components/com_hikashop/helpers/popup.php) you do not have the line: Code: $bootstrapParams['url'] = '#URL_HIKASHOP#'; But Code: $bootstrapParams['url'] = '\'+'.$url.'+\''; Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NzU0MzUtcHJvYmxlbS13aXRoLWNoYXJhY3RlcmlzdGljcy1pbi10aGUtYmFja2VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile")** - [![simmiepam's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30436-simmiepam "View simmiepam's Profile") - [ Offline](/forum/user/30436-simmiepam) Less More - Posts: 208 - Thank you received: 10 - - 11 years 6 months ago [\#198611](#198611) by [simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile") Replied by *[simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile")* on topic *[Problem with characteristics in the backend](/forum/3-bug-report/875435-problem-with-characteristics-in-the-backend#198611 "-- HikaShop version -- : Essential 2.3.5 -- Joomla version -- : 3.4.0 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : IE 11, FF, Chrome Hi, after the Joomla Update to the newest Version of 3.4.0 if have problems to manage the characteristics in the backend. It is possible to create a new Characteristic but i can not manage the Values. The lightbox window of the "ADD VALUES" Button doesn't work. I can write the name of the value but i can not save it. also the edit button of values doesn't work. I think its the problem of the lightbox window... maybe a javasricpt or jquery problem??! I tried all browsers. Please Help. Best Regards Georg Wieder")* Thank you In the event that I do purchase an extender...will these edits cause a problem with that update or will the newly purchased extender replace any changes I might make to the code? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NzU0MzUtcHJvYmxlbS13aXRoLWNoYXJhY3RlcmlzdGljcy1pbi10aGUtYmFja2VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 6 months ago [\#198613](#198613) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Problem with characteristics in the backend](/forum/3-bug-report/875435-problem-with-characteristics-in-the-backend#198613 "-- HikaShop version -- : Essential 2.3.5 -- Joomla version -- : 3.4.0 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : IE 11, FF, Chrome Hi, after the Joomla Update to the newest Version of 3.4.0 if have problems to manage the characteristics in the backend. It is possible to create a new Characteristic but i can not manage the Values. The lightbox window of the "ADD VALUES" Button doesn't work. I can write the name of the value but i can not save it. also the edit button of values doesn't work. I think its the problem of the lightbox window... maybe a javasricpt or jquery problem??! I tried all browsers. Please Help. Best Regards Georg Wieder")* Hi, When you install an HikaShop update ; it will replace all core files. So modifying a core file to apply a patch (that we gave you) is not problematic because the patches that we gave for the core files are in the future versions of HikaShop. But if you want to hack the core to implement your custom feature ; at this moment it is totally different. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NzU0MzUtcHJvYmxlbS13aXRoLWNoYXJhY3RlcmlzdGljcy1pbi10aGUtYmFja2VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile")** - [![simmiepam's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30436-simmiepam "View simmiepam's Profile") - [ Offline](/forum/user/30436-simmiepam) Less More - Posts: 208 - Thank you received: 10 - - 11 years 6 months ago [\#198741](#198741) by [simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile") Replied by *[simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile")* on topic *[Problem with characteristics in the backend](/forum/3-bug-report/875435-problem-with-characteristics-in-the-backend#198741 "-- HikaShop version -- : Essential 2.3.5 -- Joomla version -- : 3.4.0 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : IE 11, FF, Chrome Hi, after the Joomla Update to the newest Version of 3.4.0 if have problems to manage the characteristics in the backend. It is possible to create a new Characteristic but i can not manage the Values. The lightbox window of the "ADD VALUES" Button doesn't work. I can write the name of the value but i can not save it. also the edit button of values doesn't work. I think its the problem of the lightbox window... maybe a javasricpt or jquery problem??! I tried all browsers. Please Help. Best Regards Georg Wieder")* Thank you....I purchased the subscription extender.... Pam Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84NzU0MzUtcHJvYmxlbS13aXRoLWNoYXJhY3RlcmlzdGljcy1pbi10aGUtYmFja2VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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