[Skip to main content](#vessel-content) # Possible Server Error ## - **[anlicor](/forum/user/23162-anlicor "View anlicor's Profile")** - [![anlicor's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/23162-anlicor "View anlicor's Profile") Topic Author - [ Offline](/forum/user/23162-anlicor) Less More - Posts: 61 - Thank you received: 0 - - 10 years 11 months ago [\#221666](#221666) by [anlicor](/forum/user/23162-anlicor "View anlicor's Profile") *[Possible Server Error](/forum/3-bug-report/880650-possible-server-error#221666 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.5.19 -- Browser(s) name and version -- : All -- Error-message(debug-mod must be tuned on) -- : public_html/media/com_hikashop/upload/thumbnails/0x164f is not writable www.islandtiles.net/tempered-glass/hinges I get the error : public_html/media/com_hikashop/upload/thumbnails/0x164f is not writable. When I browse to that directory in filezilla I see no such directory. Any idea what could be causing this?")* was created by *[anlicor](/forum/user/23162-anlicor "View anlicor's Profile")* -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.5.19 -- Browser(s) name and version -- : All -- Error-message(debug-mod must be tuned on) -- : public_html/media/com_hikashop/upload/thumbnails/0x164f is not writable [ www.islandtiles.net/tempered-glass/hinges](http://www.islandtiles.net/tempered-glass/hinges) I get the error : public_html/media/com_hikashop/upload/thumbnails/0x164f is not writable. When I browse to that directory in filezilla I see no such directory. Any idea what could be causing this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84ODA2NTAtcG9zc2libGUtc2VydmVyLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14270 - - 10 years 11 months ago [\#221691](#221691) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Possible Server Error](/forum/3-bug-report/880650-possible-server-error#221691 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.5.19 -- Browser(s) name and version -- : All -- Error-message(debug-mod must be tuned on) -- : public_html/media/com_hikashop/upload/thumbnails/0x164f is not writable www.islandtiles.net/tempered-glass/hinges I get the error : public_html/media/com_hikashop/upload/thumbnails/0x164f is not writable. When I browse to that directory in filezilla I see no such directory. Any idea what could be causing this?")* Hi, Turn off the "Force images size" setting of the hikashop configuration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84ODA2NTAtcG9zc2libGUtc2VydmVyLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[anlicor](/forum/user/23162-anlicor "View anlicor's Profile")** - [![anlicor's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/23162-anlicor "View anlicor's Profile") Topic Author - [ Offline](/forum/user/23162-anlicor) Less More - Posts: 61 - Thank you received: 0 - - 10 years 11 months ago [\#221732](#221732) by [anlicor](/forum/user/23162-anlicor "View anlicor's Profile") Replied by *[anlicor](/forum/user/23162-anlicor "View anlicor's Profile")* on topic *[Possible Server Error](/forum/3-bug-report/880650-possible-server-error#221732 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.5.19 -- Browser(s) name and version -- : All -- Error-message(debug-mod must be tuned on) -- : public_html/media/com_hikashop/upload/thumbnails/0x164f is not writable www.islandtiles.net/tempered-glass/hinges I get the error : public_html/media/com_hikashop/upload/thumbnails/0x164f is not writable. When I browse to that directory in filezilla I see no such directory. Any idea what could be causing this?")* Thanks it worked. Is there anywhere I could get more information on what caused this problem? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84ODA2NTAtcG9zc2libGUtc2VydmVyLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14270 - - 10 years 11 months ago [\#221752](#221752) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Possible Server Error](/forum/3-bug-report/880650-possible-server-error#221752 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.5.19 -- Browser(s) name and version -- : All -- Error-message(debug-mod must be tuned on) -- : public_html/media/com_hikashop/upload/thumbnails/0x164f is not writable www.islandtiles.net/tempered-glass/hinges I get the error : public_html/media/com_hikashop/upload/thumbnails/0x164f is not writable. When I browse to that directory in filezilla I see no such directory. Any idea what could be causing this?")* That's because you set only the width or only the height for your thumbnails, but then you require the system to force the size of the thumbnails and that's only possible if the system knows both the height and the width you want, which is not the case, so you get that error. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84ODA2NTAtcG9zc2libGUtc2VydmVyLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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