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#   subcategories error in the backend

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10 years 5 months ago [\#240683](#240683) by [sengun1982](/forum/user/43188-sengun1982 "View sengun1982's Profile")  *[subcategories error in the backend](/forum/3-bug-report/884631-subcategories-error-in-the-backend#240683 "When I try to access the subcategories in the backend it gives me error. Whether I access by the browser or tab within the product attempt to access any category . Could you tell me how to solve this problem?")* was created by *[sengun1982](/forum/user/43188-sengun1982 "View sengun1982's Profile")*

When I try to access the subcategories in the backend it gives me error. Whether I access by the browser or tab within the product attempt to access any category . Could you tell me how to solve this problem?

- [ ![error.jpg](/forum/attachment/31558) ](/forum/attachment/31558 "error.jpg") [ ](/forum/attachment/31558?download=1 "error.jpg")

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10 years 5 months ago [\#240687](#240687) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[subcategories error in the backend](/forum/3-bug-report/884631-subcategories-error-in-the-backend#240687 "When I try to access the subcategories in the backend it gives me error. Whether I access by the browser or tab within the product attempt to access any category . Could you tell me how to solve this problem?")*

Hi,

Can you download the install package of HikaShop on our website and install it on yours and then click on the "rebuild" button of the categories listing on your backend ?
If you still have the problem, could turn on the "debug mode" and "error reporting" setting of the Joomla configuration and try again ? Do you get an error message ?

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