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#   Coupon Code

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9 years 3 months ago [\#274481](#274481) by [Shop](/forum/user/35768-shop "View Shop's Profile")  *[Coupon Code](/forum/3-bug-report/891241-coupon-code#274481 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.3 -- PHP version -- : 7.1.1 -- Browser(s) name and version -- : Google Chrome 60.0.3112.72  If you ever filled in the coupon code, it will not go away anymore with the delete button.")* was created by *[Shop](/forum/user/35768-shop "View Shop's Profile")*

-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.3
-- PHP version -- : 7.1.1
-- Browser(s) name and version -- : Google Chrome 60.0.3112.72

If you ever filled in the coupon code, it will not go away anymore with the delete button.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84OTEyNDEtY291cG9uLWNvZGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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9 years 3 months ago [\#274485](#274485) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Coupon Code](/forum/3-bug-report/891241-coupon-code#274485 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.3 -- PHP version -- : 7.1.1 -- Browser(s) name and version -- : Google Chrome 60.0.3112.72  If you ever filled in the coupon code, it will not go away anymore with the delete button.")*

Hello,

We are not able to reproduce your issue in local test website or in our demo website.
Can you please provide a lot more details about your website and its configuration ?

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84OTEyNDEtY291cG9uLWNvZGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Shop](/forum/user/35768-shop "View Shop's Profile")**
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9 years 3 months ago [\#274509](#274509) by [Shop](/forum/user/35768-shop "View Shop's Profile")  Replied by *[Shop](/forum/user/35768-shop "View Shop's Profile")* on topic *[Coupon Code](/forum/3-bug-report/891241-coupon-code#274509 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.3 -- PHP version -- : 7.1.1 -- Browser(s) name and version -- : Google Chrome 60.0.3112.72  If you ever filled in the coupon code, it will not go away anymore with the delete button.")*

First I need to say I'm talking about the checkout page.
At second, here's a GIF where I reproduce the problem:
[ ![&#91;img](https://gifyu.com/images/hika.gif) ](https://gifyu.com/images/hika.gif "&#91;img")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84OTEyNDEtY291cG9uLWNvZGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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9 years 3 months ago [\#274512](#274512) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Coupon Code](/forum/3-bug-report/891241-coupon-code#274512 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.3 -- PHP version -- : 7.1.1 -- Browser(s) name and version -- : Google Chrome 60.0.3112.72  If you ever filled in the coupon code, it will not go away anymore with the delete button.")*

Hello,

Would it be possible to get what I asked in order to be able to help you ?

> Can you please provide a lot more details about your website and its configuration ?

So you need to provide a screenshot of your coupon configuration.
The only case that would give such kind of result is that your coupon is auto-loaded (so even if you remove it, it will be automatically re-loaded by definition of its settings).

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84OTEyNDEtY291cG9uLWNvZGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Shop](/forum/user/35768-shop "View Shop's Profile")**
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9 years 3 months ago [\#274620](#274620) by [Shop](/forum/user/35768-shop "View Shop's Profile")  Replied by *[Shop](/forum/user/35768-shop "View Shop's Profile")* on topic *[Coupon Code](/forum/3-bug-report/891241-coupon-code#274620 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.3 -- PHP version -- : 7.1.1 -- Browser(s) name and version -- : Google Chrome 60.0.3112.72  If you ever filled in the coupon code, it will not go away anymore with the delete button.")*

Thank you for help, it was that configuration option "Auto load in cart if possible". I needed to be set to "No" in this case.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84OTEyNDEtY291cG9uLWNvZGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

Board Categories HikaShop- Install &amp; Update- Product &amp; Category Display- Content Creation- Sales and Orders- - Orders management- - Reports &amp; Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import &amp; Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel &amp; Slider- - Mass Actions- - Filters &amp; Search- - Discount &amp; Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to?

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