[Skip to main content](#vessel-content) # Billing and Shipping address same in order email?? ## - **[huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile")** - [![huwhuw's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar35272.jpg)](/forum/user/35272-huwhuw "View huwhuw's Profile") Topic Author - [ Offline](/forum/user/35272-huwhuw) Less More - Posts: 84 - Thank you received: 9 - - 6 years 5 months ago - 6 years 5 months ago [\#319365](#319365) by [huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile") *[Billing and Shipping address same in order email??](/forum/3-bug-report/899910-billing-and-shipping-address-same-in-order-email#319365 "Hi in the order notification email to clients both the billing and shipping address are the same even thought they are entered with different info - can you explain this please?")* was created by *[huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile")* Hi in the order notification email to clients both the billing and shipping address are the same even thought they are entered with different info - can you explain this please? Last edit: 6 years 5 months ago by [huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84OTk5MTAtYmlsbGluZy1hbmQtc2hpcHBpbmctYWRkcmVzcy1zYW1lLWluLW9yZGVyLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile")** - [![huwhuw's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar35272.jpg)](/forum/user/35272-huwhuw "View huwhuw's Profile") Topic Author - [ Offline](/forum/user/35272-huwhuw) Less More - Posts: 84 - Thank you received: 9 - - 6 years 5 months ago [\#319386](#319386) by [huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile") Replied by *[huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile")* on topic *[Billing and Shipping address same in order email??](/forum/3-bug-report/899910-billing-and-shipping-address-same-in-order-email#319386 "Hi in the order notification email to clients both the billing and shipping address are the same even thought they are entered with different info - can you explain this please?")* Fixed it it was a custom override in the email from hikashop v 2.5 that was causing the problem Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC84OTk5MTAtYmlsbGluZy1hbmQtc2hpcHBpbmctYWRkcmVzcy1zYW1lLWluLW9yZGVyLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.046 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)