HikaShop completely removes all the variants' prices except the last one edited

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  • Hikashop Business
1 month 3 days ago #334068

-- HikaShop version -- : 4.4.3
-- Joomla version -- : 3.9.24
-- PHP version -- : 7.4
-- Browser(s) name and version -- : Chrome 91

Dear HikaShop Team,

We have found a serious problem in HikaShop and we are unable to change the prices of the variants' prices in a product because after changing all the prices of a variant, only the last edited item remains in place. I'll attach a video of the problem here.

It's very urgent because the problem exists in a live web page and they have to update the prices at all products.

Thank you for your help and reply in advance,
Regards,
FRIK

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  • MODERATOR
1 month 3 days ago #334072

Hi,

Thank you for the detailed bug report and the video.
I was able to reproduce the issue and make a patch for it.
Download again the HikaShop install package on our website and install it on yours and you'll get the patch.
Note that even without the patch, you could still edit the prices, but you had either to delete them all and recreate them, or save the variant between each price change.

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  • Posts: 25
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  • Hikashop Business
1 month 3 days ago #334076

Dear Nicolas,

Thank you for your fast reply.

I have installed the newly downloaded package but now it doesn't seem to work properly. After changing the price of a variant and clicking on the OK button, it keeps redirecting me to the products page. Here is a video of this as well.

Thanks for your help in advance,
Regards,
FRIK

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  • MODERATOR
1 month 3 days ago #334077

Hi,

I'm not able to reproduce that issue on my end.
Maybe try to clear the cache of your browser and try again.
It might be coming from that.
And do you have the issue with another browser ? Which browser are you using ?

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  • Posts: 25
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  • Hikashop Business
1 month 2 days ago #334123

Dear Nicolas,

I've cleared the caches yesterday both on my computer and in Joomla/Hika, but didn't work until today. Maybe it was a server issue, anyway, now it works as well as expected! I'm using Chrome by the way and tried all the popular browsers that are supported today. Now it works everywhere!

Thank you again for the fast reply and fix!

Regards,
FRIK

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