Cant open product view in order management

  • Posts: 54
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  • Hikashop Business
3 weeks 1 day ago #336938

Hi

After the last update we cant open the ordered product at the order details page. See screenshots.
We always need to sign in again!?

Pls solve it. Many thx
Nadine

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  • MODERATOR
3 weeks 1 day ago #336942

Hi,

It still works fine on my end.
What happens when you click on the product name ? Do you get an error in the console of your browser ? What error ?
Which browser are you using ? Do you have the issue with another browser ?
Which Joomla version are you using ?

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  • Posts: 54
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  • Hikashop Business
3 weeks 1 day ago #336946

Hi

Its a redirect inside a modal of login page
weinpalais.de/login

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  • Hikashop Business
3 weeks 1 day ago #336947

And when i login in frontend i see the product view see attched

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  • Hikashop Business
3 weeks 1 day ago #336948

Google Chrome

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  • MODERATOR
3 weeks 1 day ago #336950

Hi,

I think that the issue is that the menu item with the id 323, which is used by HikaShop to display the product frontend page in the popup on your website has been set to not be available for all with its "access" setting not set to "public" in the Joomla menu manager.

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