[Skip to main content](#vessel-content) # Cant open product view in order management ## - **[web4studio](/forum/user/34957-web4studio "View web4studio's Profile")** - [![web4studio's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34957-web4studio "View web4studio's Profile") Topic Author - [ Offline](/forum/user/34957-web4studio) Less More - Posts: 61 - Thank you received: 5 - - 5 years 4 days ago [\#336938](#336938) by [web4studio](/forum/user/34957-web4studio "View web4studio's Profile") *[Cant open product view in order management](/forum/3-bug-report/903449-cant-open-product-view-in-order-management#336938 "Hi After the last update we cant open the ordered product at the order details page. See screenshots. We always need to sign in again!? Pls solve it. Many thx Nadine")* was created by *[web4studio](/forum/user/34957-web4studio "View web4studio's Profile")* Hi After the last update we cant open the ordered product at the order details page. See screenshots. We always need to sign in again!? Pls solve it. Many thx Nadine - [ ![Bildschirmfoto2021-11-10um10.28.26.png](/forum/attachment/53842) ](/forum/attachment/53842 "...um10.28.26.png") [ ](/forum/attachment/53842?download=1 "...um10.28.26.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC85MDM0NDktY2FudC1vcGVuLXByb2R1Y3Qtdmlldy1pbi1vcmRlci1tYW5hZ2VtZW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 5 years 3 days ago [\#336942](#336942) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Cant open product view in order management](/forum/3-bug-report/903449-cant-open-product-view-in-order-management#336942 "Hi After the last update we cant open the ordered product at the order details page. See screenshots. We always need to sign in again!? Pls solve it. Many thx Nadine")* Hi, It still works fine on my end. What happens when you click on the product name ? Do you get an error in the console of your browser ? What error ? Which browser are you using ? Do you have the issue with another browser ? Which Joomla version are you using ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC85MDM0NDktY2FudC1vcGVuLXByb2R1Y3Qtdmlldy1pbi1vcmRlci1tYW5hZ2VtZW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[web4studio](/forum/user/34957-web4studio "View web4studio's Profile")** - [![web4studio's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34957-web4studio "View web4studio's Profile") Topic Author - [ Offline](/forum/user/34957-web4studio) Less More - Posts: 61 - Thank you received: 5 - - 5 years 3 days ago [\#336946](#336946) by [web4studio](/forum/user/34957-web4studio "View web4studio's Profile") Replied by *[web4studio](/forum/user/34957-web4studio "View web4studio's Profile")* on topic *[Cant open product view in order management](/forum/3-bug-report/903449-cant-open-product-view-in-order-management#336946 "Hi After the last update we cant open the ordered product at the order details page. See screenshots. We always need to sign in again!? Pls solve it. Many thx Nadine")* Hi Its a redirect inside a modal of login page [ weinpalais.de/login](https://weinpalais.de/login) - [ ![Bildschirmfoto2021-11-10um13.12.21.png](/forum/attachment/53844) ](/forum/attachment/53844 "...um13.12.21.png") [ ](/forum/attachment/53844?download=1 "...um13.12.21.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC85MDM0NDktY2FudC1vcGVuLXByb2R1Y3Qtdmlldy1pbi1vcmRlci1tYW5hZ2VtZW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[web4studio](/forum/user/34957-web4studio "View web4studio's Profile")** - [![web4studio's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34957-web4studio "View web4studio's Profile") Topic Author - [ Offline](/forum/user/34957-web4studio) Less More - Posts: 61 - Thank you received: 5 - - 5 years 3 days ago [\#336947](#336947) by [web4studio](/forum/user/34957-web4studio "View web4studio's Profile") Replied by *[web4studio](/forum/user/34957-web4studio "View web4studio's Profile")* on topic *[Cant open product view in order management](/forum/3-bug-report/903449-cant-open-product-view-in-order-management#336947 "Hi After the last update we cant open the ordered product at the order details page. See screenshots. We always need to sign in again!? Pls solve it. Many thx Nadine")* And when i login in frontend i see the product view see attched Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC85MDM0NDktY2FudC1vcGVuLXByb2R1Y3Qtdmlldy1pbi1vcmRlci1tYW5hZ2VtZW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[web4studio](/forum/user/34957-web4studio "View web4studio's Profile")** - [![web4studio's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34957-web4studio "View web4studio's Profile") Topic Author - [ Offline](/forum/user/34957-web4studio) Less More - Posts: 61 - Thank you received: 5 - - 5 years 3 days ago [\#336948](#336948) by [web4studio](/forum/user/34957-web4studio "View web4studio's Profile") Replied by *[web4studio](/forum/user/34957-web4studio "View web4studio's Profile")* on topic *[Cant open product view in order management](/forum/3-bug-report/903449-cant-open-product-view-in-order-management#336948 "Hi After the last update we cant open the ordered product at the order details page. See screenshots. We always need to sign in again!? Pls solve it. Many thx Nadine")* Google Chrome [ ![Bildschirmfoto2021-11-10um13.17.59.png](/forum/attachment/53845) ](/forum/attachment/53845 "...um13.17.59.png") - [ ![Bildschirmfoto2021-11-10um13.17.59.png](/forum/attachment/53845) ](/forum/attachment/53845 "...um13.17.59.png") [ ](/forum/attachment/53845?download=1 "...um13.17.59.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC85MDM0NDktY2FudC1vcGVuLXByb2R1Y3Qtdmlldy1pbi1vcmRlci1tYW5hZ2VtZW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 5 years 3 days ago [\#336950](#336950) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Cant open product view in order management](/forum/3-bug-report/903449-cant-open-product-view-in-order-management#336950 "Hi After the last update we cant open the ordered product at the order details page. See screenshots. We always need to sign in again!? Pls solve it. Many thx Nadine")* Hi, I think that the issue is that the menu item with the id 323, which is used by HikaShop to display the product frontend page in the popup on your website has been set to not be available for all with its "access" setting not set to "public" in the Joomla menu manager. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC85MDM0NDktY2FudC1vcGVuLXByb2R1Y3Qtdmlldy1pbi1vcmRlci1tYW5hZ2VtZW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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