[Skip to main content](#vessel-content) # Error in waitlist ## - **[Gonzalez Villoria](/forum/user/1171-gonzalez-villoria "View Gonzalez Villoria's Profile")** - [![Gonzalez Villoria's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1171.png)](/forum/user/1171-gonzalez-villoria "View Gonzalez Villoria's Profile") Topic Author - [ Offline](/forum/user/1171-gonzalez-villoria) Less More - Posts: 48 - Thank you received: 0 - - [](http://www.creatico.es) - 4 years 6 months ago [\#341023](#341023) by [Gonzalez Villoria](/forum/user/1171-gonzalez-villoria "View Gonzalez Villoria's Profile") *[Error in waitlist](/forum/3-bug-report/904290-error-in-waitlist#341023 "-- url of the page with the problem -- : elmundoentusmanos.store/ropa/ropa-little...larga-conejo-y-globo -- HikaShop version -- : 4.5.1 -- Joomla version -- : 4.1.2 -- PHP version -- : 7.4 -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : Class 'JResponse' not found When I hit the button for the waiting list, I get this recaptcha error")* was created by *[Gonzalez Villoria](/forum/user/1171-gonzalez-villoria "View Gonzalez Villoria's Profile")* -- url of the page with the problem -- : [ elmundoentusmanos.store/ropa/ropa-little...larga-conejo-y-globo](https://elmundoentusmanos.store/ropa/ropa-little-dutch/camiseta-manga-larga-conejo-y-globo) -- HikaShop version -- : 4.5.1 -- Joomla version -- : 4.1.2 -- PHP version -- : 7.4 -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : Class 'JResponse' not found When I hit the button for the waiting list, I get this recaptcha error - [ ![CapturadePantalla2022-04-21alas7.18.06.png](/forum/attachment/54697) ](/forum/attachment/54697 "...las7.18.06.png") [ ](/forum/attachment/54697?download=1 "...las7.18.06.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC85MDQyOTAtZXJyb3ItaW4td2FpdGxpc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14279 - - 4 years 6 months ago [\#341028](#341028) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error in waitlist](/forum/3-bug-report/904290-error-in-waitlist#341028 "-- url of the page with the problem -- : elmundoentusmanos.store/ropa/ropa-little...larga-conejo-y-globo -- HikaShop version -- : 4.5.1 -- Joomla version -- : 4.1.2 -- PHP version -- : 7.4 -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : Class 'JResponse' not found When I hit the button for the waiting list, I get this recaptcha error")* Hi, This indicates that you have an old version of the Recaptcha plugin. Download it again on our website and install it again on yours to get the updated version. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC85MDQyOTAtZXJyb3ItaW4td2FpdGxpc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Gonzalez Villoria](/forum/user/1171-gonzalez-villoria "View Gonzalez Villoria's Profile")** - [![Gonzalez Villoria's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1171.png)](/forum/user/1171-gonzalez-villoria "View Gonzalez Villoria's Profile") Topic Author - [ Offline](/forum/user/1171-gonzalez-villoria) Less More - Posts: 48 - Thank you received: 0 - - [](http://www.creatico.es) - 4 years 6 months ago [\#341035](#341035) by [Gonzalez Villoria](/forum/user/1171-gonzalez-villoria "View Gonzalez Villoria's Profile") Replied by *[Gonzalez Villoria](/forum/user/1171-gonzalez-villoria "View Gonzalez Villoria's Profile")* on topic *[Error in waitlist](/forum/3-bug-report/904290-error-in-waitlist#341035 "-- url of the page with the problem -- : elmundoentusmanos.store/ropa/ropa-little...larga-conejo-y-globo -- HikaShop version -- : 4.5.1 -- Joomla version -- : 4.1.2 -- PHP version -- : 7.4 -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : Class 'JResponse' not found When I hit the button for the waiting list, I get this recaptcha error")* I have downloaded this plugin: [ www.hikashop.com/marketplace/product/223...-with-recaptcha.html](https://www.hikashop.com/marketplace/product/223-integration-with-recaptcha.html) Reinstalled and it gives the same error. It seems like an old aversion. Is this download correct? Thank you Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC85MDQyOTAtZXJyb3ItaW4td2FpdGxpc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14279 - - 4 years 6 months ago [\#341036](#341036) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error in waitlist](/forum/3-bug-report/904290-error-in-waitlist#341036 "-- url of the page with the problem -- : elmundoentusmanos.store/ropa/ropa-little...larga-conejo-y-globo -- HikaShop version -- : 4.5.1 -- Joomla version -- : 4.1.2 -- PHP version -- : 7.4 -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : Class 'JResponse' not found When I hit the button for the waiting list, I get this recaptcha error")* Hi, The download is correct, but it seems to be an issue in some rare cases with the backward compatibility for Joomla 2.5 which creates an issue on Joomla 4. So I looked into it and I've made a patch. Please download it again on our website and install it again on yours to get that extra patch and it should be better. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC85MDQyOTAtZXJyb3ItaW4td2FpdGxpc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Gonzalez Villoria](/forum/user/1171-gonzalez-villoria "View Gonzalez Villoria's Profile")** - [![Gonzalez Villoria's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1171.png)](/forum/user/1171-gonzalez-villoria "View Gonzalez Villoria's Profile") Topic Author - [ Offline](/forum/user/1171-gonzalez-villoria) Less More - Posts: 48 - Thank you received: 0 - - [](http://www.creatico.es) - 4 years 6 months ago [\#341047](#341047) by [Gonzalez Villoria](/forum/user/1171-gonzalez-villoria "View Gonzalez Villoria's Profile") Replied by *[Gonzalez Villoria](/forum/user/1171-gonzalez-villoria "View Gonzalez Villoria's Profile")* on topic *[Error in waitlist](/forum/3-bug-report/904290-error-in-waitlist#341047 "-- url of the page with the problem -- : elmundoentusmanos.store/ropa/ropa-little...larga-conejo-y-globo -- HikaShop version -- : 4.5.1 -- Joomla version -- : 4.1.2 -- PHP version -- : 7.4 -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : Class 'JResponse' not found When I hit the button for the waiting list, I get this recaptcha error")* sorry, but not work, the same error Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC85MDQyOTAtZXJyb3ItaW4td2FpdGxpc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14279 - - 4 years 6 months ago [\#341073](#341073) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error in waitlist](/forum/3-bug-report/904290-error-in-waitlist#341073 "-- url of the page with the problem -- : elmundoentusmanos.store/ropa/ropa-little...larga-conejo-y-globo -- HikaShop version -- : 4.5.1 -- Joomla version -- : 4.1.2 -- PHP version -- : 7.4 -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : Class 'JResponse' not found When I hit the button for the waiting list, I get this recaptcha error")* Hi, Sorry for the delay. It took me a while to try to reproduce the problem on my end. Unfortunately, I wasn't able to reproduce it with the latest version of the reCaptcha plugin on Joomla 4.1 Just to make sure, please try again to download the plugin install package on our website and make sure you're using that new install package to reinstall the plugin on your website. And if you have caching on your website, clear the cache. If you still have the problem, please provide a backend access and a FTP access via our contact form along with a link to this thread so that we can take a look at the situation: [ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC85MDQyOTAtZXJyb3ItaW4td2FpdGxpc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Gonzalez Villoria](/forum/user/1171-gonzalez-villoria "View Gonzalez Villoria's Profile")** - [![Gonzalez Villoria's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1171.png)](/forum/user/1171-gonzalez-villoria "View Gonzalez Villoria's Profile") Topic Author - [ Offline](/forum/user/1171-gonzalez-villoria) Less More - Posts: 48 - Thank you received: 0 - - [](http://www.creatico.es) - 4 years 6 months ago [\#341150](#341150) by [Gonzalez Villoria](/forum/user/1171-gonzalez-villoria "View Gonzalez Villoria's Profile") Replied by *[Gonzalez Villoria](/forum/user/1171-gonzalez-villoria "View Gonzalez Villoria's Profile")* on topic *[Error in waitlist](/forum/3-bug-report/904290-error-in-waitlist#341150 "-- url of the page with the problem -- : elmundoentusmanos.store/ropa/ropa-little...larga-conejo-y-globo -- HikaShop version -- : 4.5.1 -- Joomla version -- : 4.1.2 -- PHP version -- : 7.4 -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : Class 'JResponse' not found When I hit the button for the waiting list, I get this recaptcha error")* Hi, not work, I send access to backend by contact form WITH SUBJECT: ERROR WAITLIST Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC85MDQyOTAtZXJyb3ItaW4td2FpdGxpc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14279 - - 4 years 6 months ago [\#341161](#341161) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error in waitlist](/forum/3-bug-report/904290-error-in-waitlist#341161 "-- url of the page with the problem -- : elmundoentusmanos.store/ropa/ropa-little...larga-conejo-y-globo -- HikaShop version -- : 4.5.1 -- Joomla version -- : 4.1.2 -- PHP version -- : 7.4 -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : Class 'JResponse' not found When I hit the button for the waiting list, I get this recaptcha error")* Hi, Thank you. I was able to fix the problem. I've added a patch on our end and on your website and it's working fine now. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC85MDQyOTAtZXJyb3ItaW4td2FpdGxpc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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