[Skip to main content](#vessel-content) # ionCube PHP error ## - **[mxcom](/forum/user/5485-mxcom "View mxcom's Profile")** - [![mxcom's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5485-mxcom "View mxcom's Profile") Topic Author - [ Offline](/forum/user/5485-mxcom) Less More - Posts: 20 - Thank you received: 0 - - 4 years 2 weeks ago [\#345663](#345663) by [mxcom](/forum/user/5485-mxcom "View mxcom's Profile") *[ionCube PHP error](/forum/3-bug-report/905171-ioncube-php-error#345663 "-- HikaShop version -- : 4.5.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.24 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : Site error: the ionCube PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking. Please visit get-loader.ioncube.com for install assistance. I am getting the following error in Hikashop control panel: Site error: the ionCube PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking. Please visit get-loader.ioncube.com for install assistance.")* was created by *[mxcom](/forum/user/5485-mxcom "View mxcom's Profile")* -- HikaShop version -- : 4.5.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.24 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : Site error: the ionCube PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking. Please visit get-loader.ioncube.com for install assistance. I am getting the following error in Hikashop control panel: Site error: the ionCube PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking. Please visit get-loader.ioncube.com for install assistance. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC85MDUxNzEtaW9uY3ViZS1waHAtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14269 - - 4 years 2 weeks ago [\#345665](#345665) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[ionCube PHP error](/forum/3-bug-report/905171-ioncube-php-error#345665 "-- HikaShop version -- : 4.5.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.24 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : Site error: the ionCube PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking. Please visit get-loader.ioncube.com for install assistance. I am getting the following error in Hikashop control panel: Site error: the ionCube PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking. Please visit get-loader.ioncube.com for install assistance.")* Hi, HikaShop, and all the other exntension we ever developed, do NOT need ionCube. This error comes from another extension on your website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC85MDUxNzEtaW9uY3ViZS1waHAtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[pat01](/forum/user/58191-pat01 "View pat01's Profile")** - [![pat01's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/58191-pat01 "View pat01's Profile") - [ Offline](/forum/user/58191-pat01) Less More - Posts: 48 - Thank you received: 4 - 4 years 1 week ago - 4 years 1 week ago [\#345791](#345791) by [pat01](/forum/user/58191-pat01 "View pat01's Profile") Replied by *[pat01](/forum/user/58191-pat01 "View pat01's Profile")* on topic *[ionCube PHP error](/forum/3-bug-report/905171-ioncube-php-error#345791 "-- HikaShop version -- : 4.5.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.24 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : Site error: the ionCube PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking. Please visit get-loader.ioncube.com for install assistance. I am getting the following error in Hikashop control panel: Site error: the ionCube PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking. Please visit get-loader.ioncube.com for install assistance.")* Hi I use a copy of the website locally. In the frontend I get a white page with same error message. @mxcom Did you find out yet what is causing the problem? Last edit: 4 years 1 week ago by [pat01](/forum/user/58191-pat01 "View pat01's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC85MDUxNzEtaW9uY3ViZS1waHAtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[pat01](/forum/user/58191-pat01 "View pat01's Profile")** - [![pat01's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/58191-pat01 "View pat01's Profile") - [ Offline](/forum/user/58191-pat01) Less More - Posts: 48 - Thank you received: 4 - 4 years 1 week ago [\#345796](#345796) by [pat01](/forum/user/58191-pat01 "View pat01's Profile") Replied by *[pat01](/forum/user/58191-pat01 "View pat01's Profile")* on topic *[ionCube PHP error](/forum/3-bug-report/905171-ioncube-php-error#345796 "-- HikaShop version -- : 4.5.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.24 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : Site error: the ionCube PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking. Please visit get-loader.ioncube.com for install assistance. I am getting the following error in Hikashop control panel: Site error: the ionCube PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking. Please visit get-loader.ioncube.com for install assistance.")* After disabling extensions one by one I found it. I use a "Hikashop Saferpay" Plugin. This uses ionCube. And it seems that this Plugin somehow hooks up with the shopping cart module. Because if I disable the cart module, the error has gone. But at the end it's not the cart module that causes the issue. It's the Saferpay plugin. The following user(s) said Thank You: [nicolas](/forum/user/63-nicolas "View nicolas's Profile"), [AlainR](/forum/user/34800-alainr "View AlainR's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC85MDUxNzEtaW9uY3ViZS1waHAtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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