[Skip to main content](#vessel-content) # Hikashop blocks Letsencrypt ## - **[Massimax361](/forum/user/77535-massimax361 "View Massimax361's Profile")** - [![Massimax361's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/77535-massimax361 "View Massimax361's Profile") Topic Author - [ Offline](/forum/user/77535-massimax361) Less More - Posts: 5 - Thank you received: 0 - - 1 year 6 days ago [\#369169](#369169) by [Massimax361](/forum/user/77535-massimax361 "View Massimax361's Profile") *[Hikashop blocks Letsencrypt](/forum/3-bug-report/909849-hikashop-blocks-letsencrypt#369169 "-- HikaShop version -- : 6.1 -- Joomla version -- : 5.4 -- PHP version -- : 8.4 HELLO I've another major bug on a different site. When I activate HIKASHOP the LETSENCRYPT SSL CERTIFICATE does not work and block the site. In fact disabling HikaShop everything works perfectly. Any idea why ? Thanks in advance")* was created by *[Massimax361](/forum/user/77535-massimax361 "View Massimax361's Profile")* -- HikaShop version -- : 6.1 -- Joomla version -- : 5.4 -- PHP version -- : 8.4 HELLO I've another major bug on a different site. When I activate HIKASHOP the LETSENCRYPT SSL CERTIFICATE does not work and block the site. In fact disabling HikaShop everything works perfectly. Any idea why ? Thanks in advance Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC85MDk4NDktaGlrYXNob3AtYmxvY2tzLWxldHNlbmNyeXB0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86324 - Thank you received: 14286 - - 1 year 6 days ago [\#369171](#369171) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Hikashop blocks Letsencrypt](/forum/3-bug-report/909849-hikashop-blocks-letsencrypt#369171 "-- HikaShop version -- : 6.1 -- Joomla version -- : 5.4 -- PHP version -- : 8.4 HELLO I've another major bug on a different site. When I activate HIKASHOP the LETSENCRYPT SSL CERTIFICATE does not work and block the site. In fact disabling HikaShop everything works perfectly. Any idea why ? Thanks in advance")* Hi, I've never heard of such an issue. In fact, we've been using Let's encrypt SSL certificate on our own website, which obviously also uses HikaShop for 15 years without problems: [ i.imgur.com/0VeqT5O.png](https://i.imgur.com/0VeqT5O.png) And I'm sure many others do too as Let's encrypt is widely used. So the problem is probably a server / certificate setup issue and I don't see why HikaShop would be involved. If you could provide the URL of the website so that we could have a look at the issue (maybe we would need a backend access to temporarily activate HikaShop, while looking at the issue), that would be great. You can do so via our contact form: [ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html) Also, please describe in more details how it "does not work". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC85MDk4NDktaGlrYXNob3AtYmxvY2tzLWxldHNlbmNyeXB0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Massimax361](/forum/user/77535-massimax361 "View Massimax361's Profile")** - [![Massimax361's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/77535-massimax361 "View Massimax361's Profile") Topic Author - [ Offline](/forum/user/77535-massimax361) Less More - Posts: 5 - Thank you received: 0 - - 1 year 6 days ago [\#369174](#369174) by [Massimax361](/forum/user/77535-massimax361 "View Massimax361's Profile") Replied by *[Massimax361](/forum/user/77535-massimax361 "View Massimax361's Profile")* on topic *[Hikashop blocks Letsencrypt](/forum/3-bug-report/909849-hikashop-blocks-letsencrypt#369174 "-- HikaShop version -- : 6.1 -- Joomla version -- : 5.4 -- PHP version -- : 8.4 HELLO I've another major bug on a different site. When I activate HIKASHOP the LETSENCRYPT SSL CERTIFICATE does not work and block the site. In fact disabling HikaShop everything works perfectly. Any idea why ? Thanks in advance")* Message sent with all info in it. Looking for your kind repley. Thanks ! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC85MDk4NDktaGlrYXNob3AtYmxvY2tzLWxldHNlbmNyeXB0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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