[Skip to main content](#vessel-content) # News Show Pro GK5 product images not displaying ## - **[fariuser](/forum/user/35427-fariuser "View fariuser's Profile")** - [![fariuser's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35427-fariuser "View fariuser's Profile") Topic Author - [ Offline](/forum/user/35427-fariuser) Less More - Posts: 18 - Thank you received: 0 - - 11 years 5 months ago [\#200995](#200995) by [fariuser](/forum/user/35427-fariuser "View fariuser's Profile") *[News Show Pro GK5 product images not displaying](/forum/30-integrations/876836-news-show-pro-gk5-product-images-not-displaying#200995 "Hi, I am having problems getting products properly dispalyed with News Show Pro GK5. No images are displayed and 'Add to cart' not displayed. With my limited knowledge the main problem seems to be that the module is looking for images in: ...uploads/thumbnail However, when I add a new product it seems some new thumbnail folders are created and ...uploads/thumbnail remains empty. Is there a way of getting around this? Regards,")* was created by *[fariuser](/forum/user/35427-fariuser "View fariuser's Profile")* Hi, I am having problems getting products properly dispalyed with News Show Pro GK5. No images are displayed and 'Add to cart' not displayed. With my limited knowledge the main problem seems to be that the module is looking for images in: ...uploads/thumbnail However, when I add a new product it seems some new thumbnail folders are created and ...uploads/thumbnail remains empty. Is there a way of getting around this? Regards, Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84NzY4MzYtbmV3cy1zaG93LXByby1nazUtcHJvZHVjdC1pbWFnZXMtbm90LWRpc3BsYXlpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 5 months ago [\#201007](#201007) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[News Show Pro GK5 product images not displaying](/forum/30-integrations/876836-news-show-pro-gk5-product-images-not-displaying#201007 "Hi, I am having problems getting products properly dispalyed with News Show Pro GK5. No images are displayed and 'Add to cart' not displayed. With my limited knowledge the main problem seems to be that the module is looking for images in: ...uploads/thumbnail However, when I add a new product it seems some new thumbnail folders are created and ...uploads/thumbnail remains empty. Is there a way of getting around this? Regards,")* Hi, Then it's looking at the wrong folder. It should look in the sub folders of the folder upload/thumbnails I would recommend to contact the developers of that extension so that then can check the issue on your website and tell you how to properly configure or fix their extension. They will know better than us, as we never looked at the code of that extension and never used it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84NzY4MzYtbmV3cy1zaG93LXByby1nazUtcHJvZHVjdC1pbWFnZXMtbm90LWRpc3BsYXlpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[fariuser](/forum/user/35427-fariuser "View fariuser's Profile")** - [![fariuser's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35427-fariuser "View fariuser's Profile") Topic Author - [ Offline](/forum/user/35427-fariuser) Less More - Posts: 18 - Thank you received: 0 - - 11 years 5 months ago [\#201312](#201312) by [fariuser](/forum/user/35427-fariuser "View fariuser's Profile") Replied by *[fariuser](/forum/user/35427-fariuser "View fariuser's Profile")* on topic *[News Show Pro GK5 product images not displaying](/forum/30-integrations/876836-news-show-pro-gk5-product-images-not-displaying#201312 "Hi, I am having problems getting products properly dispalyed with News Show Pro GK5. No images are displayed and 'Add to cart' not displayed. With my limited knowledge the main problem seems to be that the module is looking for images in: ...uploads/thumbnail However, when I add a new product it seems some new thumbnail folders are created and ...uploads/thumbnail remains empty. Is there a way of getting around this? Regards,")* I figured as much. I am in touch with them and will let you know what they say. In any case, does the folder 'thumbnail' serve any purpose? Because even though it is empty and not a parent of any subfolder it is recreated even if you delete it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84NzY4MzYtbmV3cy1zaG93LXByby1nazUtcHJvZHVjdC1pbWFnZXMtbm90LWRpc3BsYXlpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 5 months ago [\#201335](#201335) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[News Show Pro GK5 product images not displaying](/forum/30-integrations/876836-news-show-pro-gk5-product-images-not-displaying#201335 "Hi, I am having problems getting products properly dispalyed with News Show Pro GK5. No images are displayed and 'Add to cart' not displayed. With my limited knowledge the main problem seems to be that the module is looking for images in: ...uploads/thumbnail However, when I add a new product it seems some new thumbnail folders are created and ...uploads/thumbnail remains empty. Is there a way of getting around this? Regards,")* I suppose it must be an old check somewhere in the code of HikaShop. Apparently, it comes from the line: $this->checkFolder($uploadFolder.$subPath.'thumbnail'.DS); which should be: $this->checkFolder($uploadFolder.$subPath.'thumbnails'.DS); in the file administrator/components/com_hikashop/classes/file.php Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84NzY4MzYtbmV3cy1zaG93LXByby1nazUtcHJvZHVjdC1pbWFnZXMtbm90LWRpc3BsYXlpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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