[Skip to main content](#vessel-content) # lost 0 points error ## - **[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")** - [![hlv008's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40053-hlv008 "View hlv008's Profile") Topic Author - [ Offline](/forum/user/40053-hlv008) Less More - Posts: 27 - Thank you received: 0 - - 10 years 5 months ago - 10 years 5 months ago [\#242169](#242169) by [hlv008](/forum/user/40053-hlv008 "View hlv008's Profile") *[lost 0 points error](/forum/30-integrations/884933-lost-0-points-error#242169 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.9-1 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : easysocial Points History admin lost 0 points Correct -240 Used Points 240 Points Hi: process 1. right menu ->Products listing 123.mart168.com/hikashop-menu-for-products-listing.html 2.add to cart Subtotal 1 000,00 TWD Points discount -240,00 TWD Points used 240 Points Total 760,00 TWD Button Finish Your order is now complete. The amount of 800,00 TWD will be collected upon delivery of your order (L10) Thank you for your purchase. Complete 3.right menu ->Community admin->menu->points 123.mart168.com/community/points/history/135-admin.html Screen Display admin lost 0 points error -240 is the correct test HikaShop points Correct -240 test AltaUserPoints points Correct -240 test EasySocial points error 0 set up Attach the picture, please see thank you！")* was created by *[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")* -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.9-1 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : easysocial Points History admin lost 0 points Correct -240 Used Points 240 Points Hi: process 1. right menu ->Products listing [ 123.mart168.com/hikashop-menu-for-products-listing.html](http://123.mart168.com/hikashop-menu-for-products-listing.html) 2.add to cart Subtotal 1 000,00 TWD Points discount -240,00 TWD Points used 240 Points Total 760,00 TWD Button Finish Your order is now complete. The amount of 800,00 TWD will be collected upon delivery of your order (L10) Thank you for your purchase. Complete 3.right menu ->Community admin->menu->points [ 123.mart168.com/community/points/history/135-admin.html](http://123.mart168.com/community/points/history/135-admin.html) Screen Display admin lost 0 points error -240 is the correct test HikaShop points Correct -240 test AltaUserPoints points Correct -240 test EasySocial points error 0 set up Attach the picture, please see thank you！ [ ![forums.jpg](/forum/attachment/31888) ](/forum/attachment/31888 "forums.jpg") [ ![forums_1.png](/forum/attachment/31889) ](/forum/attachment/31889 "forums_1.png") [ ![forums_2.jpg](/forum/attachment/31890) ](/forum/attachment/31890 "forums_2.jpg") [ ![forums01.png](/forum/attachment/31891) ](/forum/attachment/31891 "forums01.png") [ ![forums02.png](/forum/attachment/31892) ](/forum/attachment/31892 "forums02.png") [ ![forums03.png](/forum/attachment/31893) ](/forum/attachment/31893 "forums03.png") - [ ![forums.jpg](/forum/attachment/31888) ](/forum/attachment/31888 "forums.jpg") [ ](/forum/attachment/31888?download=1 "forums.jpg") - [ ![forums_1.png](/forum/attachment/31889) ](/forum/attachment/31889 "forums_1.png") [ ](/forum/attachment/31889?download=1 "forums_1.png") - [ ![forums_2.jpg](/forum/attachment/31890) ](/forum/attachment/31890 "forums_2.jpg") [ ](/forum/attachment/31890?download=1 "forums_2.jpg") - [ ![forums01.png](/forum/attachment/31891) ](/forum/attachment/31891 "forums01.png") [ ](/forum/attachment/31891?download=1 "forums01.png") - [ ![forums02.png](/forum/attachment/31892) ](/forum/attachment/31892 "forums02.png") [ ](/forum/attachment/31892?download=1 "forums02.png") - [ ![forums03.png](/forum/attachment/31893) ](/forum/attachment/31893 "forums03.png") [ ](/forum/attachment/31893?download=1 "forums03.png") Last edit: 10 years 5 months ago by [hlv008](/forum/user/40053-hlv008 "View hlv008's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84ODQ5MzMtbG9zdC0wLXBvaW50cy1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 10 years 5 months ago [\#242174](#242174) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[lost 0 points error](/forum/30-integrations/884933-lost-0-points-error#242174 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.9-1 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : easysocial Points History admin lost 0 points Correct -240 Used Points 240 Points Hi: process 1. right menu ->Products listing 123.mart168.com/hikashop-menu-for-products-listing.html 2.add to cart Subtotal 1 000,00 TWD Points discount -240,00 TWD Points used 240 Points Total 760,00 TWD Button Finish Your order is now complete. The amount of 800,00 TWD will be collected upon delivery of your order (L10) Thank you for your purchase. Complete 3.right menu ->Community admin->menu->points 123.mart168.com/community/points/history/135-admin.html Screen Display admin lost 0 points error -240 is the correct test HikaShop points Correct -240 test AltaUserPoints points Correct -240 test EasySocial points error 0 set up Attach the picture, please see thank you！")* Hi, I've had a long check on our end but I don't see why this would happen. Here is the code you can find in plugins/hikashop/user_points/user_points.php: [ take.ms/lyEMn](http://take.ms/lyEMn) As you can see, the same variable is used for both AUP, HikaShop and EasySocial. And if that variable is equal to 0, it is not added (so it shouldn't appear in the history of the points). This leads me to believe that there is some kind of rule, limitation of points, or bug in your EasySocial which prevents the points from being added proprely to the user. You'll find the function assignCustom in administrator/components/com_easysocial/includes/points/points.php And you'll see that it does this: Code: public function assignCustom($userId, $points, $message = '') { $history = FD::table('PointsHistory'); $history->user_id = $userId; $history->points = $points; $history->state = SOCIAL_STATE_PUBLISHED; $history->message = $message; $state = $history->store(); if ($state) { $this->updateUserPoints($userId, $points, 'custom'); } return $state; } which is what you have in the code you provided for the "unfriend" function. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84ODQ5MzMtbG9zdC0wLXBvaW50cy1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")** - [![hlv008's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40053-hlv008 "View hlv008's Profile") Topic Author - [ Offline](/forum/user/40053-hlv008) Less More - Posts: 27 - Thank you received: 0 - - 10 years 5 months ago [\#242329](#242329) by [hlv008](/forum/user/40053-hlv008 "View hlv008's Profile") Replied by *[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")* on topic *[lost 0 points error](/forum/30-integrations/884933-lost-0-points-error#242329 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.9-1 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : easysocial Points History admin lost 0 points Correct -240 Used Points 240 Points Hi: process 1. right menu ->Products listing 123.mart168.com/hikashop-menu-for-products-listing.html 2.add to cart Subtotal 1 000,00 TWD Points discount -240,00 TWD Points used 240 Points Total 760,00 TWD Button Finish Your order is now complete. The amount of 800,00 TWD will be collected upon delivery of your order (L10) Thank you for your purchase. Complete 3.right menu ->Community admin->menu->points 123.mart168.com/community/points/history/135-admin.html Screen Display admin lost 0 points error -240 is the correct test HikaShop points Correct -240 test AltaUserPoints points Correct -240 test EasySocial points error 0 set up Attach the picture, please see thank you！")* Hi: Arriving from Stackideas easysocial reporting I've checked in your site, it seems like when the order is complete, the system didn't update the -240 point data into this table `js_social_points_history`, you can refer on my attached screenshot below. May i know `Hikashop` is it can integration with Easysocial? If yes, perhaps you can help us consult with `Hikashop` developer how it actually work once the payment is done, so the point will update it on Easysocial database table? And which code file/ which function is go through this process? By the way, how the Easysocial minus point work is, we already have the assign function for store the point value in the database, the system will combine all the user existing point data from the database which point contain negative one then calculate it, then it will show the total point in user profile page. You can take a look of my second /third screenshot below when the user delete a friend in Easysocial, system will deduct his point and how the function code being called. Please look at the photos Thank you! - [ ![forums_a.png](/forum/attachment/31942) ](/forum/attachment/31942 "forums_a.png") [ ](/forum/attachment/31942?download=1 "forums_a.png") - [ ![forums_b.png](/forum/attachment/31943) ](/forum/attachment/31943 "forums_b.png") [ ](/forum/attachment/31943?download=1 "forums_b.png") - [ ![forums_c.png](/forum/attachment/31944) ](/forum/attachment/31944 "forums_c.png") [ ](/forum/attachment/31944?download=1 "forums_c.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84ODQ5MzMtbG9zdC0wLXBvaW50cy1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 10 years 5 months ago [\#242364](#242364) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[lost 0 points error](/forum/30-integrations/884933-lost-0-points-error#242364 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.9-1 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : easysocial Points History admin lost 0 points Correct -240 Used Points 240 Points Hi: process 1. right menu ->Products listing 123.mart168.com/hikashop-menu-for-products-listing.html 2.add to cart Subtotal 1 000,00 TWD Points discount -240,00 TWD Points used 240 Points Total 760,00 TWD Button Finish Your order is now complete. The amount of 800,00 TWD will be collected upon delivery of your order (L10) Thank you for your purchase. Complete 3.right menu ->Community admin->menu->points 123.mart168.com/community/points/history/135-admin.html Screen Display admin lost 0 points error -240 is the correct test HikaShop points Correct -240 test AltaUserPoints points Correct -240 test EasySocial points error 0 set up Attach the picture, please see thank you！")* Hi, Thank you for the additional information. We did some additional tests and found the issue. We've added a fix on our end so that it works fine. Just download the install package of HikaShop on our website via the menu My account>My subscriptions and install it on yours and that will add the patch. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84ODQ5MzMtbG9zdC0wLXBvaW50cy1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")** - [![hlv008's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40053-hlv008 "View hlv008's Profile") Topic Author - [ Offline](/forum/user/40053-hlv008) Less More - Posts: 27 - Thank you received: 0 - - 10 years 5 months ago [\#242934](#242934) by [hlv008](/forum/user/40053-hlv008 "View hlv008's Profile") Replied by *[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")* on topic *[lost 0 points error](/forum/30-integrations/884933-lost-0-points-error#242934 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.9-1 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : easysocial Points History admin lost 0 points Correct -240 Used Points 240 Points Hi: process 1. right menu ->Products listing 123.mart168.com/hikashop-menu-for-products-listing.html 2.add to cart Subtotal 1 000,00 TWD Points discount -240,00 TWD Points used 240 Points Total 760,00 TWD Button Finish Your order is now complete. The amount of 800,00 TWD will be collected upon delivery of your order (L10) Thank you for your purchase. Complete 3.right menu ->Community admin->menu->points 123.mart168.com/community/points/history/135-admin.html Screen Display admin lost 0 points error -240 is the correct test HikaShop points Correct -240 test AltaUserPoints points Correct -240 test EasySocial points error 0 set up Attach the picture, please see thank you！")* Hi: Deduct Points Test OK! Shopping 500 bit complimentary 500 points no records Please check the Get Points Thank you! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84ODQ5MzMtbG9zdC0wLXBvaW50cy1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 10 years 5 months ago [\#242939](#242939) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[lost 0 points error](/forum/30-integrations/884933-lost-0-points-error#242939 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.9-1 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : easysocial Points History admin lost 0 points Correct -240 Used Points 240 Points Hi: process 1. right menu ->Products listing 123.mart168.com/hikashop-menu-for-products-listing.html 2.add to cart Subtotal 1 000,00 TWD Points discount -240,00 TWD Points used 240 Points Total 760,00 TWD Button Finish Your order is now complete. The amount of 800,00 TWD will be collected upon delivery of your order (L10) Thank you for your purchase. Complete 3.right menu ->Community admin->menu->points 123.mart168.com/community/points/history/135-admin.html Screen Display admin lost 0 points error -240 is the correct test HikaShop points Correct -240 test AltaUserPoints points Correct -240 test EasySocial points error 0 set up Attach the picture, please see thank you！")* Hi, I'm sorry but I didn't understand what you meant in your last message. Is it ok now for you ? On our end, the patch fixed the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84ODQ5MzMtbG9zdC0wLXBvaW50cy1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")** - [![hlv008's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40053-hlv008 "View hlv008's Profile") Topic Author - [ Offline](/forum/user/40053-hlv008) Less More - Posts: 27 - Thank you received: 0 - - 10 years 5 months ago - 10 years 5 months ago [\#243029](#243029) by [hlv008](/forum/user/40053-hlv008 "View hlv008's Profile") Replied by *[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")* on topic *[lost 0 points error](/forum/30-integrations/884933-lost-0-points-error#243029 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.9-1 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : easysocial Points History admin lost 0 points Correct -240 Used Points 240 Points Hi: process 1. right menu ->Products listing 123.mart168.com/hikashop-menu-for-products-listing.html 2.add to cart Subtotal 1 000,00 TWD Points discount -240,00 TWD Points used 240 Points Total 760,00 TWD Button Finish Your order is now complete. The amount of 800,00 TWD will be collected upon delivery of your order (L10) Thank you for your purchase. Complete 3.right menu ->Community admin->menu->points 123.mart168.com/community/points/history/135-admin.html Screen Display admin lost 0 points error -240 is the correct test HikaShop points Correct -240 test AltaUserPoints points Correct -240 test EasySocial points error 0 set up Attach the picture, please see thank you！")* Hi: 1.admin lost xxx points (Correct lost) 2.admin earned xxx points (error earned ) admin earned 1000 points (Correct) No Records (error) Please see additional pictures Thank you! - [ ![b01.jpg](/forum/attachment/32075) ](/forum/attachment/32075 "b01.jpg") [ ](/forum/attachment/32075?download=1 "b01.jpg") - [ ![b02.jpg](/forum/attachment/32076) ](/forum/attachment/32076 "b02.jpg") [ ](/forum/attachment/32076?download=1 "b02.jpg") Last edit: 10 years 5 months ago by [hlv008](/forum/user/40053-hlv008 "View hlv008's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84ODQ5MzMtbG9zdC0wLXBvaW50cy1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 10 years 4 months ago [\#243172](#243172) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[lost 0 points error](/forum/30-integrations/884933-lost-0-points-error#243172 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.9-1 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : easysocial Points History admin lost 0 points Correct -240 Used Points 240 Points Hi: process 1. right menu ->Products listing 123.mart168.com/hikashop-menu-for-products-listing.html 2.add to cart Subtotal 1 000,00 TWD Points discount -240,00 TWD Points used 240 Points Total 760,00 TWD Button Finish Your order is now complete. The amount of 800,00 TWD will be collected upon delivery of your order (L10) Thank you for your purchase. Complete 3.right menu ->Community admin->menu->points 123.mart168.com/community/points/history/135-admin.html Screen Display admin lost 0 points error -240 is the correct test HikaShop points Correct -240 test AltaUserPoints points Correct -240 test EasySocial points error 0 set up Attach the picture, please see thank you！")* Hi, From what I can see, HikaShop is now sending the points to EasySocial with the code: Code: $eas_points = FD::points(); $userInfo = FD::user( $order->customer->user_cms_id ); return $eas_points->assignCustom( $userInfo->id, $points, $data ); Looking at the code we have on our end for EasySocial that assignCustom function adds the points and the history. It seems that you jsut get the points, not the history. So I'm afraid you'll have to check on that issue with EasySocial. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84ODQ5MzMtbG9zdC0wLXBvaW50cy1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")** - [![hlv008's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40053-hlv008 "View hlv008's Profile") Topic Author - [ Offline](/forum/user/40053-hlv008) Less More - Posts: 27 - Thank you received: 0 - - 10 years 4 months ago [\#243189](#243189) by [hlv008](/forum/user/40053-hlv008 "View hlv008's Profile") Replied by *[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")* on topic *[lost 0 points error](/forum/30-integrations/884933-lost-0-points-error#243189 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.9-1 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : easysocial Points History admin lost 0 points Correct -240 Used Points 240 Points Hi: process 1. right menu ->Products listing 123.mart168.com/hikashop-menu-for-products-listing.html 2.add to cart Subtotal 1 000,00 TWD Points discount -240,00 TWD Points used 240 Points Total 760,00 TWD Button Finish Your order is now complete. The amount of 800,00 TWD will be collected upon delivery of your order (L10) Thank you for your purchase. Complete 3.right menu ->Community admin->menu->points 123.mart168.com/community/points/history/135-admin.html Screen Display admin lost 0 points error -240 is the correct test HikaShop points Correct -240 test AltaUserPoints points Correct -240 test EasySocial points error 0 set up Attach the picture, please see thank you！")* HI: can already a thank you! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84ODQ5MzMtbG9zdC0wLXBvaW50cy1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")** - [![hlv008's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40053-hlv008 "View hlv008's Profile") Topic Author - [ Offline](/forum/user/40053-hlv008) Less More - Posts: 27 - Thank you received: 0 - - 10 years 4 months ago - 10 years 4 months ago [\#243217](#243217) by [hlv008](/forum/user/40053-hlv008 "View hlv008's Profile") Replied by *[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")* on topic *[lost 0 points error](/forum/30-integrations/884933-lost-0-points-error#243217 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.9-1 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : easysocial Points History admin lost 0 points Correct -240 Used Points 240 Points Hi: process 1. right menu ->Products listing 123.mart168.com/hikashop-menu-for-products-listing.html 2.add to cart Subtotal 1 000,00 TWD Points discount -240,00 TWD Points used 240 Points Total 760,00 TWD Button Finish Your order is now complete. The amount of 800,00 TWD will be collected upon delivery of your order (L10) Thank you for your purchase. Complete 3.right menu ->Community admin->menu->points 123.mart168.com/community/points/history/135-admin.html Screen Display admin lost 0 points error -240 is the correct test HikaShop points Correct -240 test AltaUserPoints points Correct -240 test EasySocial points error 0 set up Attach the picture, please see thank you！")* Hi: You fix 2.6.3 is missing plugins\hikashop\userpoints\userpoints.php if(!empty($this->plugin_params->notgivewhenuse) && (int)$this->plugin_params->notgivewhenuse == 1 && !empty($order->additional)) to if(!empty($this->plugin_params->notgivewhenuse) && (int)$this->plugin_params->notgivewhenuse == 1 && (!empty($order->additional) || !empty($order->cart->additional))) end. hikashop record links Can teach me how to add links? Please see the attached picture Pick digital link Thank you! - [ ![e01.jpg](/forum/attachment/32130) ](/forum/attachment/32130 "e01.jpg") [ ](/forum/attachment/32130?download=1 "e01.jpg") Last edit: 10 years 4 months ago by [hlv008](/forum/user/40053-hlv008 "View hlv008's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84ODQ5MzMtbG9zdC0wLXBvaW50cy1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 10 years 4 months ago [\#243270](#243270) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[lost 0 points error](/forum/30-integrations/884933-lost-0-points-error#243270 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.9-1 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : easysocial Points History admin lost 0 points Correct -240 Used Points 240 Points Hi: process 1. right menu ->Products listing 123.mart168.com/hikashop-menu-for-products-listing.html 2.add to cart Subtotal 1 000,00 TWD Points discount -240,00 TWD Points used 240 Points Total 760,00 TWD Button Finish Your order is now complete. The amount of 800,00 TWD will be collected upon delivery of your order (L10) Thank you for your purchase. Complete 3.right menu ->Community admin->menu->points 123.mart168.com/community/points/history/135-admin.html Screen Display admin lost 0 points error -240 is the correct test HikaShop points Correct -240 test AltaUserPoints points Correct -240 test EasySocial points error 0 set up Attach the picture, please see thank you！")* Hi, I don't know if the EasySocial points history system can handle links. If it does, you would need to edit the file plugins\hikashop\userpoints\userpoints.php and change the lines calling the method $this->addPoints and changing the third parameter in order to add your link's HTML code in it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84ODQ5MzMtbG9zdC0wLXBvaW50cy1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")** - [![hlv008's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40053-hlv008 "View hlv008's Profile") Topic Author - [ Offline](/forum/user/40053-hlv008) Less More - Posts: 27 - Thank you received: 0 - - 10 years 4 months ago - 10 years 4 months ago [\#243280](#243280) by [hlv008](/forum/user/40053-hlv008 "View hlv008's Profile") Replied by *[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")* on topic *[lost 0 points error](/forum/30-integrations/884933-lost-0-points-error#243280 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.9-1 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : easysocial Points History admin lost 0 points Correct -240 Used Points 240 Points Hi: process 1. right menu ->Products listing 123.mart168.com/hikashop-menu-for-products-listing.html 2.add to cart Subtotal 1 000,00 TWD Points discount -240,00 TWD Points used 240 Points Total 760,00 TWD Button Finish Your order is now complete. The amount of 800,00 TWD will be collected upon delivery of your order (L10) Thank you for your purchase. Complete 3.right menu ->Community admin->menu->points 123.mart168.com/community/points/history/135-admin.html Screen Display admin lost 0 points error -240 is the correct test HikaShop points Correct -240 test AltaUserPoints points Correct -240 test EasySocial points error 0 set up Attach the picture, please see thank you！")* Hi: html is seo no html This is easysocial link <div> <i class="icon-es-points"></i> <?php if( $history->points > 0 ){ ?> <?php echo JText::sprintf( 'COM_EASYSOCIAL_POINTS_HISTORY_USER_EARNED_POINTS' , $this->html( 'html.user' , $user->id ) , $history->getPoint()->id ? '<a href="' . $history->getPoint()->getPermalink() . '">' . abs( $history->points ) . '</a>' : abs( $history->points ) ); ?> <?php } else { ?> <?php echo JText::sprintf( 'COM_EASYSOCIAL_POINTS_HISTORY_USER_LOST_POINTS' , $this->html( 'html.user' , $user->id ) , $history->getPoint()->id ? '<a href="' . $history->getPoint()->getPermalink() . '">' . abs( $history->points ) . '</a>' : abs( $history->points ) ); ?> <?php } ?> </div> Pick digital link order Can you help me? link code thank you! Last edit: 10 years 4 months ago by [hlv008](/forum/user/40053-hlv008 "View hlv008's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84ODQ5MzMtbG9zdC0wLXBvaW50cy1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 10 years 4 months ago [\#243288](#243288) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[lost 0 points error](/forum/30-integrations/884933-lost-0-points-error#243288 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.9-1 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : easysocial Points History admin lost 0 points Correct -240 Used Points 240 Points Hi: process 1. right menu ->Products listing 123.mart168.com/hikashop-menu-for-products-listing.html 2.add to cart Subtotal 1 000,00 TWD Points discount -240,00 TWD Points used 240 Points Total 760,00 TWD Button Finish Your order is now complete. The amount of 800,00 TWD will be collected upon delivery of your order (L10) Thank you for your purchase. Complete 3.right menu ->Community admin->menu->points 123.mart168.com/community/points/history/135-admin.html Screen Display admin lost 0 points error -240 is the correct test HikaShop points Correct -240 test AltaUserPoints points Correct -240 test EasySocial points error 0 set up Attach the picture, please see thank you！")* Hi, I don't know what is in the function getPermalink() and if it's possible to modify it or do something else. I would first recommend to ask EasySocial if it's possible to add a link there and if so, how. Then, once they provide some directions, we should be able to tell you how to get the order link. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84ODQ5MzMtbG9zdC0wLXBvaW50cy1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")** - [![hlv008's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40053-hlv008 "View hlv008's Profile") Topic Author - [ Offline](/forum/user/40053-hlv008) Less More - Posts: 27 - Thank you received: 0 - - 10 years 4 months ago - 10 years 4 months ago [\#243378](#243378) by [hlv008](/forum/user/40053-hlv008 "View hlv008's Profile") Replied by *[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")* on topic *[lost 0 points error](/forum/30-integrations/884933-lost-0-points-error#243378 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.9-1 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : easysocial Points History admin lost 0 points Correct -240 Used Points 240 Points Hi: process 1. right menu ->Products listing 123.mart168.com/hikashop-menu-for-products-listing.html 2.add to cart Subtotal 1 000,00 TWD Points discount -240,00 TWD Points used 240 Points Total 760,00 TWD Button Finish Your order is now complete. The amount of 800,00 TWD will be collected upon delivery of your order (L10) Thank you for your purchase. Complete 3.right menu ->Community admin->menu->points 123.mart168.com/community/points/history/135-admin.html Screen Display admin lost 0 points error -240 is the correct test HikaShop points Correct -240 test AltaUserPoints points Correct -240 test EasySocial points error 0 set up Attach the picture, please see thank you！")* Hi: 1. plugins\hikashop\userpoints\userpoints.php 250 add link $order_link = hikashop_completeLink('order&task=show&cid='.$order->order_id); return JText::_('ORDER_NUMBER').' :<a href="' . $order_link. '">'.$number.'</a>'; Can you please modify correctly? 2. Customer will be confused about Excuse me How to modify 0 Please see additional pictures Thank you! - [ ![g01_2016-06-18.png](/forum/attachment/32174) ](/forum/attachment/32174 "...2016-06-18.png") [ ](/forum/attachment/32174?download=1 "...2016-06-18.png") - [ ![g02.jpg](/forum/attachment/32175) ](/forum/attachment/32175 "g02.jpg") [ ](/forum/attachment/32175?download=1 "g02.jpg") Last edit: 10 years 4 months ago by [hlv008](/forum/user/40053-hlv008 "View hlv008's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84ODQ5MzMtbG9zdC0wLXBvaW50cy1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 10 years 4 months ago - 10 years 4 months ago [\#243388](#243388) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[lost 0 points error](/forum/30-integrations/884933-lost-0-points-error#243388 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.9-1 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : easysocial Points History admin lost 0 points Correct -240 Used Points 240 Points Hi: process 1. right menu ->Products listing 123.mart168.com/hikashop-menu-for-products-listing.html 2.add to cart Subtotal 1 000,00 TWD Points discount -240,00 TWD Points used 240 Points Total 760,00 TWD Button Finish Your order is now complete. The amount of 800,00 TWD will be collected upon delivery of your order (L10) Thank you for your purchase. Complete 3.right menu ->Community admin->menu->points 123.mart168.com/community/points/history/135-admin.html Screen Display admin lost 0 points error -240 is the correct test HikaShop points Correct -240 test AltaUserPoints points Correct -240 test EasySocial points error 0 set up Attach the picture, please see thank you！")* Hi, You should try with that code instead: Code: $menusClass = hikashop_get('class.menus'); $itemid = $menusClass->loadAMenuItemId('order','listing'); if(empty($itemid)) $itemid = $menusClass->loadAMenuItemId('',''); $number = '<a href="' . hikashop_completeLink('order&task=show&cid='.$order->order_id.'&Itemid='.$itemid) . '">'.$number.'</a>'; return JText::_('ORDER_NUMBER').' : '.$number; That way, the Itemid parameter will be in the URL and it should work better. Regarding the default value of the radio button, you can edit the settings of the user points plugin via the Joomla plugins manager. There you'll find the setting "Do not use point by default" for that. Last edit: 10 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84ODQ5MzMtbG9zdC0wLXBvaW50cy1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")** - [![hlv008's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40053-hlv008 "View hlv008's Profile") Topic Author - [ Offline](/forum/user/40053-hlv008) Less More - Posts: 27 - Thank you received: 0 - - 10 years 4 months ago - 10 years 4 months ago [\#243514](#243514) by [hlv008](/forum/user/40053-hlv008 "View hlv008's Profile") Replied by *[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")* on topic *[lost 0 points error](/forum/30-integrations/884933-lost-0-points-error#243514 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.9-1 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : easysocial Points History admin lost 0 points Correct -240 Used Points 240 Points Hi: process 1. right menu ->Products listing 123.mart168.com/hikashop-menu-for-products-listing.html 2.add to cart Subtotal 1 000,00 TWD Points discount -240,00 TWD Points used 240 Points Total 760,00 TWD Button Finish Your order is now complete. The amount of 800,00 TWD will be collected upon delivery of your order (L10) Thank you for your purchase. Complete 3.right menu ->Community admin->menu->points 123.mart168.com/community/points/history/135-admin.html Screen Display admin lost 0 points error -240 is the correct test HikaShop points Correct -240 test AltaUserPoints points Correct -240 test EasySocial points error 0 set up Attach the picture, please see thank you！")* Hi: Link teaching guide thank you very much. Has not been able to deal with good Will try my best to learn English The second question about [ ![h01_2016-06-20.jpg](/forum/attachment/32203) ](/forum/attachment/32203 "...2016-06-20.jpg") Do not use point by default Unrelated questions Give virtual points Yes/No question two displays an error 1. Give virtual points No question ( No = 0 ) You can use 0 points to have a discount of 700 TWD [ ![j02.jpg](/forum/attachment/32200) ](/forum/attachment/32200 "j02.jpg") [ ![j01.jpg](/forum/attachment/32199) ](/forum/attachment/32199 "j01.jpg") 2. Give virtual points Yes question [ ![i02.jpg](/forum/attachment/32202) ](/forum/attachment/32202 "i02.jpg") [ ![i01.jpg](/forum/attachment/32201) ](/forum/attachment/32201 "i01.jpg") Points used 0 Points ( -700 ) Display is not clear Customer misunderstanding The calculation results are correct Please tell me where to change. Thank you! - [ ![j01.jpg](/forum/attachment/32199) ](/forum/attachment/32199 "j01.jpg") [ ](/forum/attachment/32199?download=1 "j01.jpg") - [ ![j02.jpg](/forum/attachment/32200) ](/forum/attachment/32200 "j02.jpg") [ ](/forum/attachment/32200?download=1 "j02.jpg") - [ ![i01.jpg](/forum/attachment/32201) ](/forum/attachment/32201 "i01.jpg") [ ](/forum/attachment/32201?download=1 "i01.jpg") - [ ![i02.jpg](/forum/attachment/32202) ](/forum/attachment/32202 "i02.jpg") [ ](/forum/attachment/32202?download=1 "i02.jpg") - [ ![h01_2016-06-20.jpg](/forum/attachment/32203) ](/forum/attachment/32203 "...2016-06-20.jpg") [ ](/forum/attachment/32203?download=1 "...2016-06-20.jpg") Last edit: 10 years 4 months ago by [hlv008](/forum/user/40053-hlv008 "View hlv008's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84ODQ5MzMtbG9zdC0wLXBvaW50cy1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 10 years 4 months ago [\#243515](#243515) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[lost 0 points error](/forum/30-integrations/884933-lost-0-points-error#243515 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.9-1 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : easysocial Points History admin lost 0 points Correct -240 Used Points 240 Points Hi: process 1. right menu ->Products listing 123.mart168.com/hikashop-menu-for-products-listing.html 2.add to cart Subtotal 1 000,00 TWD Points discount -240,00 TWD Points used 240 Points Total 760,00 TWD Button Finish Your order is now complete. The amount of 800,00 TWD will be collected upon delivery of your order (L10) Thank you for your purchase. Complete 3.right menu ->Community admin->menu->points 123.mart168.com/community/points/history/135-admin.html Screen Display admin lost 0 points error -240 is the correct test HikaShop points Correct -240 test AltaUserPoints points Correct -240 test EasySocial points error 0 set up Attach the picture, please see thank you！")* Hi, Give virtual points - Allow the user to use points that he **does not have yet**. If an order will give you X points, that setting allow you to use these X points directly. So ; it's logical that you do not use/loose points because you didn't have these points... That setting come from the old "alphauserpoints" (deprecated) plugin. [ www.hikashop.com/support/documentation/i...userpoints-form.html](https://www.hikashop.com/support/documentation/integrated-documentation/21-hikashop/integrations/81-hikashop-payment-alphauserpoints-form.html) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84ODQ5MzMtbG9zdC0wLXBvaW50cy1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")** - [![hlv008's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40053-hlv008 "View hlv008's Profile") Topic Author - [ Offline](/forum/user/40053-hlv008) Less More - Posts: 27 - Thank you received: 0 - - 10 years 4 months ago - 10 years 4 months ago [\#243575](#243575) by [hlv008](/forum/user/40053-hlv008 "View hlv008's Profile") Replied by *[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")* on topic *[lost 0 points error](/forum/30-integrations/884933-lost-0-points-error#243575 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.9-1 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : easysocial Points History admin lost 0 points Correct -240 Used Points 240 Points Hi: process 1. right menu ->Products listing 123.mart168.com/hikashop-menu-for-products-listing.html 2.add to cart Subtotal 1 000,00 TWD Points discount -240,00 TWD Points used 240 Points Total 760,00 TWD Button Finish Your order is now complete. The amount of 800,00 TWD will be collected upon delivery of your order (L10) Thank you for your purchase. Complete 3.right menu ->Community admin->menu->points 123.mart168.com/community/points/history/135-admin.html Screen Display admin lost 0 points error -240 is the correct test HikaShop points Correct -240 test AltaUserPoints points Correct -240 test EasySocial points error 0 set up Attach the picture, please see thank you！")* Hi: i 'm sorry I don't use AlphaUserPoints Also did not install AlphaUserPoints Did not ask questions AlphaUserPoints Use easysocial This is in easysocial Test results! Points hikashop Same test Don't understand what you mean! According to the setting "Give virtual points", if I click it no, then it shows that "You can use 700 points to have a discount of 700 TWD". Hence I think you may need to change it to be like "You cannot use any points to get discount". By doing so, it would cause no more misunderstandings from the customers. Thank you. Sorry my request is that if you can change the descriptions for the setting. Your statement correct I just want to display 0 to the customer does not misleading Please ask How to set My need thank you！ Last edit: 10 years 4 months ago by [hlv008](/forum/user/40053-hlv008 "View hlv008's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84ODQ5MzMtbG9zdC0wLXBvaW50cy1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 10 years 4 months ago [\#243704](#243704) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[lost 0 points error](/forum/30-integrations/884933-lost-0-points-error#243704 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.9-1 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : easysocial Points History admin lost 0 points Correct -240 Used Points 240 Points Hi: process 1. right menu ->Products listing 123.mart168.com/hikashop-menu-for-products-listing.html 2.add to cart Subtotal 1 000,00 TWD Points discount -240,00 TWD Points used 240 Points Total 760,00 TWD Button Finish Your order is now complete. The amount of 800,00 TWD will be collected upon delivery of your order (L10) Thank you for your purchase. Complete 3.right menu ->Community admin->menu->points 123.mart168.com/community/points/history/135-admin.html Screen Display admin lost 0 points error -240 is the correct test HikaShop points Correct -240 test AltaUserPoints points Correct -240 test EasySocial points error 0 set up Attach the picture, please see thank you！")* Hi, You need to turn off the option "Give virtual points". It will work like you want as far as I can see. That option should only be turned on in some really rare cases and that's why you have a strange functioning. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84ODQ5MzMtbG9zdC0wLXBvaW50cy1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")** - [![hlv008's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40053-hlv008 "View hlv008's Profile") Topic Author - [ Offline](/forum/user/40053-hlv008) Less More - Posts: 27 - Thank you received: 0 - - 10 years 4 months ago - 10 years 4 months ago [\#243712](#243712) by [hlv008](/forum/user/40053-hlv008 "View hlv008's Profile") Replied by *[hlv008](/forum/user/40053-hlv008 "View hlv008's Profile")* on topic *[lost 0 points error](/forum/30-integrations/884933-lost-0-points-error#243712 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.9-1 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : easysocial Points History admin lost 0 points Correct -240 Used Points 240 Points Hi: process 1. right menu ->Products listing 123.mart168.com/hikashop-menu-for-products-listing.html 2.add to cart Subtotal 1 000,00 TWD Points discount -240,00 TWD Points used 240 Points Total 760,00 TWD Button Finish Your order is now complete. The amount of 800,00 TWD will be collected upon delivery of your order (L10) Thank you for your purchase. Complete 3.right menu ->Community admin->menu->points 123.mart168.com/community/points/history/135-admin.html Screen Display admin lost 0 points error -240 is the correct test HikaShop points Correct -240 test AltaUserPoints points Correct -240 test EasySocial points error 0 set up Attach the picture, please see thank you！")* Hi: Thank you for the reply. But I have tried it and it did not work. [ 123.mart168.com](http://123.mart168.com) Please test to see I have changed the current setting Choose No You can use 700 points to have a discount of 700,00 TWD. to You can use 0 points to have a discount of 700,00 TWD. I hope to change it to 0 Many customers reflect this problem must deal with trouble you thank you！ Last edit: 10 years 4 months ago by [hlv008](/forum/user/40053-hlv008 "View hlv008's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMwLWludGVncmF0aW9ucy84ODQ5MzMtbG9zdC0wLXBvaW50cy1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.118 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)