[Skip to main content](#vessel-content) # Specific automated email reports ## - **[Hristov](/forum/user/12584-hristov "View Hristov's Profile")** - [![Hristov's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12584-hristov "View Hristov's Profile") Topic Author - [ Offline](/forum/user/12584-hristov) Less More - Posts: 57 - Thank you received: 5 - - 12 years 6 months ago [\#153660](#153660) by [Hristov](/forum/user/12584-hristov "View Hristov's Profile") *[Specific automated email reports](/forum/31-development/867720-specific-automated-email-reports#153660 "Hello Hika team, A little over a year ago I started a food service using hikashop as my sales platform, and with great compliments to you, with great success. The business is now expanding and due to the unique way the order -> delivery process works I am now having administration difficulties which I expect to grow bigger in the near future. Our website has a requirement that an order has to be placed at least one day in advance. We are using the "available until" option to stop the availability of our products. However the ordering behaviour of the customers is such that they plan their meals and orders are placed weeks to a month in advance. With orders every day the system emails hikashop sends quickly get buried deep under other emails. When planning the delivery route, for example one week from now, we spend a considerable amount of time digging out an order email from two or three weeks ago. A customer orders once and we have to deliver to him for example 12 times in a month. The meals are all contained in one order and thus also in a single email dating several days/weeks back. Although we keep a log book with the amount of business growing up also the chance for a human error grows and we have already missed a delivery. We are looking for an automated solution that will send a daily system email at 23:00 hours for the orders on the next day containing the following data: ----- Summary - Day/Month/Year ----- Product A - total quantity Product B - total quantity ----- Customer name - Product Name - Quantity Address - E-mail - Telephone - ----- Customer name - Product Name - Quantity Address - E-mail - Telephone - And so on... ----- END ----- Regarding the above I would like to ask the following: Does such function need to be created from scratch or the system emails functionality hikashop sends can be adapted to send such reports? How would you rate from 1 to 5 the programming skill required to do this. with 1 being rookie and 5 being professional? Any insights and guidance regarding our problem are very welcome. Also a link to our website in case my description was unclear: www.myfoodathome.nl Kind regards, Drago.")* was created by *[Hristov](/forum/user/12584-hristov "View Hristov's Profile")* Hello Hika team, A little over a year ago I started a food service using hikashop as my sales platform, and with great compliments to you, with great success. The business is now expanding and due to the unique way the order -> delivery process works I am now having administration difficulties which I expect to grow bigger in the near future. Our website has a requirement that an order has to be placed at least one day in advance. We are using the "available until" option to stop the availability of our products. However the ordering behaviour of the customers is such that they plan their meals and orders are placed weeks to a month in advance. With orders every day the system emails hikashop sends quickly get buried deep under other emails. When planning the delivery route, for example one week from now, we spend a considerable amount of time digging out an order email from two or three weeks ago. A customer orders once and we have to deliver to him for example 12 times in a month. The meals are all contained in one order and thus also in a single email dating several days/weeks back. Although we keep a log book with the amount of business growing up also the chance for a human error grows and we have already missed a delivery. We are looking for an automated solution that will send a daily system email at 23:00 hours for the orders on the next day containing the following data: --- Summary - Day/Month/Year --- Product A - total quantity Product B - total quantity --- Customer name - Product Name - Quantity Address - E-mail - Telephone - --- Customer name - Product Name - Quantity Address - E-mail - Telephone - And so on... --- END --- Regarding the above I would like to ask the following: Does such function need to be created from scratch or the system emails functionality hikashop sends can be adapted to send such reports? How would you rate from 1 to 5 the programming skill required to do this. with 1 being rookie and 5 being professional? Any insights and guidance regarding our problem are very welcome. Also a link to our website in case my description was unclear: [ www.myfoodathome.nl](http://www.myfoodathome.nl) Kind regards, Drago. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMxLWRldmVsb3BtZW50Lzg2NzcyMC1zcGVjaWZpYy1hdXRvbWF0ZWQtZW1haWwtcmVwb3J0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 6 months ago [\#153789](#153789) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Specific automated email reports](/forum/31-development/867720-specific-automated-email-reports#153789 "Hello Hika team, A little over a year ago I started a food service using hikashop as my sales platform, and with great compliments to you, with great success. The business is now expanding and due to the unique way the order -> delivery process works I am now having administration difficulties which I expect to grow bigger in the near future. Our website has a requirement that an order has to be placed at least one day in advance. We are using the "available until" option to stop the availability of our products. However the ordering behaviour of the customers is such that they plan their meals and orders are placed weeks to a month in advance. With orders every day the system emails hikashop sends quickly get buried deep under other emails. When planning the delivery route, for example one week from now, we spend a considerable amount of time digging out an order email from two or three weeks ago. A customer orders once and we have to deliver to him for example 12 times in a month. The meals are all contained in one order and thus also in a single email dating several days/weeks back. Although we keep a log book with the amount of business growing up also the chance for a human error grows and we have already missed a delivery. We are looking for an automated solution that will send a daily system email at 23:00 hours for the orders on the next day containing the following data: ----- Summary - Day/Month/Year ----- Product A - total quantity Product B - total quantity ----- Customer name - Product Name - Quantity Address - E-mail - Telephone - ----- Customer name - Product Name - Quantity Address - E-mail - Telephone - And so on... ----- END ----- Regarding the above I would like to ask the following: Does such function need to be created from scratch or the system emails functionality hikashop sends can be adapted to send such reports? How would you rate from 1 to 5 the programming skill required to do this. with 1 being rookie and 5 being professional? Any insights and guidance regarding our problem are very welcome. Also a link to our website in case my description was unclear: www.myfoodathome.nl Kind regards, Drago.")* Hi, This will require the development of a custom plugin. The programming skill required is 3. You have to create a plugin based on the function "onHikashopCronTrigger()", define the frequency and add a check on the current hour. Then you have to do some requests to get the orders (and the orders content) for the next day, and then organize the data to display it as you want. Here is some documentation about plugins: [ hikashop.com/support/support/documentati...r-documentation.html](https://hikashop.com/support/support/documentation/62-hikashop-developer-documentation.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMxLWRldmVsb3BtZW50Lzg2NzcyMC1zcGVjaWZpYy1hdXRvbWF0ZWQtZW1haWwtcmVwb3J0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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