[Skip to main content](#vessel-content) # Product creation bug? ## - **[phylaxiazrt](/forum/user/30947-phylaxiazrt "View phylaxiazrt's Profile")** - [![phylaxiazrt's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30947-phylaxiazrt "View phylaxiazrt's Profile") Topic Author - [ Offline](/forum/user/30947-phylaxiazrt) Less More - Posts: 2 - Thank you received: 0 - - 12 years 8 months ago [\#141890](#141890) by [phylaxiazrt](/forum/user/30947-phylaxiazrt "View phylaxiazrt's Profile") *[Product creation bug?](/forum/32-content-creation/865457-product-creation-bug#141890 "NEW Admin INTERFACE product is to be applied. category, price, features Application BUTTON I CAN NOT CLICK. CONSOL JavaScript error alerts: Uncaught TypeError: Can not call method 'OpenBox' of undefined index.php option = com_hikashop & ctrl = product: 887 ? onclick index.php option = com_hikashop & ctrl = product: 887 www.ekszerkucko.hu HIKASHOP starter 2.2.3 php 5.3.28 joomla 2.5.17 Browser: firefox, chrome 2 months ago has worked flawlessly. Hosted by this time did not implement any changes. Please help.- - url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message")* was created by *[phylaxiazrt](/forum/user/30947-phylaxiazrt "View phylaxiazrt's Profile")* NEW Admin INTERFACE product is to be applied. category, price, features Application BUTTON I CAN NOT CLICK. CONSOL JavaScript error alerts: Uncaught TypeError: Can not call method 'OpenBox' of undefined index.php option = com_hikashop & ctrl = product: 887 ? onclick index.php option = com_hikashop & ctrl = product: 887 [ www.ekszerkucko.hu](http://www.ekszerkucko.hu) HIKASHOP starter 2.2.3 php 5.3.28 joomla 2.5.17 Browser: firefox, chrome 2 months ago has worked flawlessly. Hosted by this time did not implement any changes. Please help.- - url of the page with the problem -- : [ mywebsite.com/mypage](http://mywebsite.com/mypage) -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODY1NDU3LXByb2R1Y3QtY3JlYXRpb24tYnVnP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 8 months ago [\#141900](#141900) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Product creation bug?](/forum/32-content-creation/865457-product-creation-bug#141900 "NEW Admin INTERFACE product is to be applied. category, price, features Application BUTTON I CAN NOT CLICK. CONSOL JavaScript error alerts: Uncaught TypeError: Can not call method 'OpenBox' of undefined index.php option = com_hikashop & ctrl = product: 887 ? onclick index.php option = com_hikashop & ctrl = product: 887 www.ekszerkucko.hu HIKASHOP starter 2.2.3 php 5.3.28 joomla 2.5.17 Browser: firefox, chrome 2 months ago has worked flawlessly. Hosted by this time did not implement any changes. Please help.- - url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message")* Hi, I am sorry but I don't understand your message. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODY1NDU3LXByb2R1Y3QtY3JlYXRpb24tYnVnP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[phylaxiazrt](/forum/user/30947-phylaxiazrt "View phylaxiazrt's Profile")** - [![phylaxiazrt's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30947-phylaxiazrt "View phylaxiazrt's Profile") Topic Author - [ Offline](/forum/user/30947-phylaxiazrt) Less More - Posts: 2 - Thank you received: 0 - - 12 years 8 months ago [\#141918](#141918) by [phylaxiazrt](/forum/user/30947-phylaxiazrt "View phylaxiazrt's Profile") Replied by *[phylaxiazrt](/forum/user/30947-phylaxiazrt "View phylaxiazrt's Profile")* on topic *[Product creation bug?](/forum/32-content-creation/865457-product-creation-bug#141918 "NEW Admin INTERFACE product is to be applied. category, price, features Application BUTTON I CAN NOT CLICK. CONSOL JavaScript error alerts: Uncaught TypeError: Can not call method 'OpenBox' of undefined index.php option = com_hikashop & ctrl = product: 887 ? onclick index.php option = com_hikashop & ctrl = product: 887 www.ekszerkucko.hu HIKASHOP starter 2.2.3 php 5.3.28 joomla 2.5.17 Browser: firefox, chrome 2 months ago has worked flawlessly. Hosted by this time did not implement any changes. Please help.- - url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message")* I can't add a new product since 1 month. The „add” button doesn't work, when I add a new product and I want to add to this a new picture or a new category, etc. There isn't a pop up window. The javascript consol shows in the previously an error message. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODY1NDU3LXByb2R1Y3QtY3JlYXRpb24tYnVnP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14271 - - 12 years 8 months ago [\#141991](#141991) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Product creation bug?](/forum/32-content-creation/865457-product-creation-bug#141991 "NEW Admin INTERFACE product is to be applied. category, price, features Application BUTTON I CAN NOT CLICK. CONSOL JavaScript error alerts: Uncaught TypeError: Can not call method 'OpenBox' of undefined index.php option = com_hikashop & ctrl = product: 887 ? onclick index.php option = com_hikashop & ctrl = product: 887 www.ekszerkucko.hu HIKASHOP starter 2.2.3 php 5.3.28 joomla 2.5.17 Browser: firefox, chrome 2 months ago has worked flawlessly. Hosted by this time did not implement any changes. Please help.- - url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message")* Hi, What did you change on your website from the time it was working to now ? Did you install additional extensions ? Did you update HikaShop ? It could be another extension messing up the javascript on the page. It could also be that the javascript files of Hikashop could not be updated during the update of HikaShop because the folder media/com_hikashop/js and its files are not writable. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODY1NDU3LXByb2R1Y3QtY3JlYXRpb24tYnVnP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.104 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)