[Skip to main content](#vessel-content) # Rich Snippets Info missing ## - **[BeLlSiBuB](/forum/user/17367-bellsibub "View BeLlSiBuB's Profile")** - [![BeLlSiBuB's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/17367-bellsibub "View BeLlSiBuB's Profile") Topic Author - [ Offline](/forum/user/17367-bellsibub) Less More - Posts: 43 - Thank you received: 0 - - 11 years 6 months ago [\#199292](#199292) by [BeLlSiBuB](/forum/user/17367-bellsibub "View BeLlSiBuB's Profile") *[Rich Snippets Info missing](/forum/32-content-creation/876498-rich-snippets-info-missing#199292 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : Joomla! 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 37.0 Hi, I am testing the Rich Snippets code of a product, Chicken & Broad Bean Pie, using Google's "Testing Tool" When I "Fetch" the Product URL the tester produces 6 errors. 1. Failed to normalise the rating value. 2. Your rating value was out of the default range, you must provide best and worst values. 3. The review has no reviewed item specified. 4. The review has no reviewed item specified. 5. author: missing and required 6. The review has no reviewed item specified. Testing Tool URL: developers.google.com/structured-data/testing-tool/ Can you advise me if the missing info are bits that I can fill out somewhere in the hikashop/joomla config or what please?")* was created by *[BeLlSiBuB](/forum/user/17367-bellsibub "View BeLlSiBuB's Profile")* -- HikaShop version -- : 2.4.0 -- Joomla version -- : Joomla! 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 37.0 Hi, I am testing the Rich Snippets code of a product, Chicken & Broad Bean Pie, using Google's "Testing Tool" When I "Fetch" the Product URL the tester produces 6 errors. 1. Failed to normalise the rating value. 2. Your rating value was out of the default range, you must provide best and worst values. 3. The review has no reviewed item specified. 4. The review has no reviewed item specified. 5. author: missing and required 6. The review has no reviewed item specified. Testing Tool URL: [ developers.google.com/structured-data/testing-tool/](https://developers.google.com/structured-data/testing-tool/) Can you advise me if the missing info are bits that I can fill out somewhere in the hikashop/joomla config or what please? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODc2NDk4LXJpY2gtc25pcHBldHMtaW5mby1taXNzaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 11 years 6 months ago [\#199323](#199323) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Rich Snippets Info missing](/forum/32-content-creation/876498-rich-snippets-info-missing#199323 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : Joomla! 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 37.0 Hi, I am testing the Rich Snippets code of a product, Chicken & Broad Bean Pie, using Google's "Testing Tool" When I "Fetch" the Product URL the tester produces 6 errors. 1. Failed to normalise the rating value. 2. Your rating value was out of the default range, you must provide best and worst values. 3. The review has no reviewed item specified. 4. The review has no reviewed item specified. 5. author: missing and required 6. The review has no reviewed item specified. Testing Tool URL: developers.google.com/structured-data/testing-tool/ Can you advise me if the missing info are bits that I can fill out somewhere in the hikashop/joomla config or what please?")* Hi, I think that this topic has the answer to your question ![:)](/media/kunena/emoticons/3.png ":)") [ www.hikashop.com/forum/product-category-...uct-page.html#198461](http://www.hikashop.com/forum/product-category-display/875853-no-microdata-generated-in-product-page.html#198461) The following user(s) said Thank You: [BeLlSiBuB](/forum/user/17367-bellsibub "View BeLlSiBuB's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODc2NDk4LXJpY2gtc25pcHBldHMtaW5mby1taXNzaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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