[Skip to main content](#vessel-content) # More Variant Confusion ## - **[jbaird8547](/forum/user/30114-jbaird8547 "View jbaird8547's Profile")** - [![jbaird8547's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30114-jbaird8547 "View jbaird8547's Profile") Topic Author - [ Offline](/forum/user/30114-jbaird8547) Less More - Posts: 19 - Thank you received: 0 - - 11 years 3 months ago [\#208393](#208393) by [jbaird8547](/forum/user/30114-jbaird8547 "View jbaird8547's Profile") *[More Variant Confusion](/forum/32-content-creation/878161-more-variant-confusion#208393 "-- HikaShop version -- : 2.50- Latest 7-14 -- Joomla version -- : 2.58 -- PHP version -- : 5.4.40 -- Browser(s) name and version -- : Firefox 39 -- Error-message(debug-mod must be tuned on) -- : No error messages. I'm perplexed on how this new version handles variants. I have 2 products with 2 possible variants. When I add the characteristics then add the files (these are DL products) that have been already ftp'ed up by specifying a path and clicking OK, they don't appear in the Variant file list at all- Instead they appear on main product page. On the other product, a product that already existed before the upgrade, I have one variant that shows the file on the variant file section and the other that's empty on the variant tab but appears on the main product page. I'm confused- how should this appear and shouldn't I be able to see the files in the Variant tab for each type? Thanks!")* was created by *[jbaird8547](/forum/user/30114-jbaird8547 "View jbaird8547's Profile")* -- HikaShop version -- : 2.50- Latest 7-14 -- Joomla version -- : 2.58 -- PHP version -- : 5.4.40 -- Browser(s) name and version -- : Firefox 39 -- Error-message(debug-mod must be tuned on) -- : No error messages. I'm perplexed on how this new version handles variants. I have 2 products with 2 possible variants. When I add the characteristics then add the files (these are DL products) that have been already ftp'ed up by specifying a path and clicking OK, they don't appear in the Variant file list at all- Instead they appear on main product page. On the other product, a product that already existed before the upgrade, I have one variant that shows the file on the variant file section and the other that's empty on the variant tab but appears on the main product page. I'm confused- how should this appear and shouldn't I be able to see the files in the Variant tab for each type? Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODc4MTYxLW1vcmUtdmFyaWFudC1jb25mdXNpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 11 years 3 months ago [\#208402](#208402) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[More Variant Confusion](/forum/32-content-creation/878161-more-variant-confusion#208402 "-- HikaShop version -- : 2.50- Latest 7-14 -- Joomla version -- : 2.58 -- PHP version -- : 5.4.40 -- Browser(s) name and version -- : Firefox 39 -- Error-message(debug-mod must be tuned on) -- : No error messages. I'm perplexed on how this new version handles variants. I have 2 products with 2 possible variants. When I add the characteristics then add the files (these are DL products) that have been already ftp'ed up by specifying a path and clicking OK, they don't appear in the Variant file list at all- Instead they appear on main product page. On the other product, a product that already existed before the upgrade, I have one variant that shows the file on the variant file section and the other that's empty on the variant tab but appears on the main product page. I'm confused- how should this appear and shouldn't I be able to see the files in the Variant tab for each type? Thanks!")* Hi, Thank you for your feedback. That's indeed a bug of the new product edition interface. We've added a patch for it. You can download the install package via the menu My account>My subscriptions on our website and install it on your website again and that will add the patch and make it work properly. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODc4MTYxLW1vcmUtdmFyaWFudC1jb25mdXNpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jbaird8547](/forum/user/30114-jbaird8547 "View jbaird8547's Profile")** - [![jbaird8547's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30114-jbaird8547 "View jbaird8547's Profile") Topic Author - [ Offline](/forum/user/30114-jbaird8547) Less More - Posts: 19 - Thank you received: 0 - - 11 years 3 months ago [\#208521](#208521) by [jbaird8547](/forum/user/30114-jbaird8547 "View jbaird8547's Profile") Replied by *[jbaird8547](/forum/user/30114-jbaird8547 "View jbaird8547's Profile")* on topic *[More Variant Confusion](/forum/32-content-creation/878161-more-variant-confusion#208521 "-- HikaShop version -- : 2.50- Latest 7-14 -- Joomla version -- : 2.58 -- PHP version -- : 5.4.40 -- Browser(s) name and version -- : Firefox 39 -- Error-message(debug-mod must be tuned on) -- : No error messages. I'm perplexed on how this new version handles variants. I have 2 products with 2 possible variants. When I add the characteristics then add the files (these are DL products) that have been already ftp'ed up by specifying a path and clicking OK, they don't appear in the Variant file list at all- Instead they appear on main product page. On the other product, a product that already existed before the upgrade, I have one variant that shows the file on the variant file section and the other that's empty on the variant tab but appears on the main product page. I'm confused- how should this appear and shouldn't I be able to see the files in the Variant tab for each type? Thanks!")* Sorry Nicolas, I installed the latest 7-15 update. It is still shifting the variant files over to the main product page on save. It initially puts them into the proper position under 'files' in the variant tab, but it removed both and shifted just one to the main product page on save. Thanks for you're quick reply. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODc4MTYxLW1vcmUtdmFyaWFudC1jb25mdXNpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 11 years 3 months ago [\#208527](#208527) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[More Variant Confusion](/forum/32-content-creation/878161-more-variant-confusion#208527 "-- HikaShop version -- : 2.50- Latest 7-14 -- Joomla version -- : 2.58 -- PHP version -- : 5.4.40 -- Browser(s) name and version -- : Firefox 39 -- Error-message(debug-mod must be tuned on) -- : No error messages. I'm perplexed on how this new version handles variants. I have 2 products with 2 possible variants. When I add the characteristics then add the files (these are DL products) that have been already ftp'ed up by specifying a path and clicking OK, they don't appear in the Variant file list at all- Instead they appear on main product page. On the other product, a product that already existed before the upgrade, I have one variant that shows the file on the variant file section and the other that's empty on the variant tab but appears on the main product page. I'm confused- how should this appear and shouldn't I be able to see the files in the Variant tab for each type? Thanks!")* Hi, Ah yes, it was better on the display side but not on the save side. I've done the fix for the save now. You can download the install package via the menu My account>My subscriptions on our website and install it on your website again and that will add the patch and make it work properly. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODc4MTYxLW1vcmUtdmFyaWFudC1jb25mdXNpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jbaird8547](/forum/user/30114-jbaird8547 "View jbaird8547's Profile")** - [![jbaird8547's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30114-jbaird8547 "View jbaird8547's Profile") Topic Author - [ Offline](/forum/user/30114-jbaird8547) Less More - Posts: 19 - Thank you received: 0 - - 11 years 3 months ago [\#208619](#208619) by [jbaird8547](/forum/user/30114-jbaird8547 "View jbaird8547's Profile") Replied by *[jbaird8547](/forum/user/30114-jbaird8547 "View jbaird8547's Profile")* on topic *[More Variant Confusion](/forum/32-content-creation/878161-more-variant-confusion#208619 "-- HikaShop version -- : 2.50- Latest 7-14 -- Joomla version -- : 2.58 -- PHP version -- : 5.4.40 -- Browser(s) name and version -- : Firefox 39 -- Error-message(debug-mod must be tuned on) -- : No error messages. I'm perplexed on how this new version handles variants. I have 2 products with 2 possible variants. When I add the characteristics then add the files (these are DL products) that have been already ftp'ed up by specifying a path and clicking OK, they don't appear in the Variant file list at all- Instead they appear on main product page. On the other product, a product that already existed before the upgrade, I have one variant that shows the file on the variant file section and the other that's empty on the variant tab but appears on the main product page. I'm confused- how should this appear and shouldn't I be able to see the files in the Variant tab for each type? Thanks!")* Thanks again for the quick fix. That seems to have fixed it, BUT the first time I assigned a file to one of these variants (one of two) and saved it lost one. I re-did it and it held. I'm using JCE as the default editor and on the main product page each time I save (or hit OK) on the variant it created another 'Toggle Editor' which might indicate some kind of clash. Maybe J 2.5 is the culprit, I don't know... Solved! Thanks Again! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODc4MTYxLW1vcmUtdmFyaWFudC1jb25mdXNpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.122 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)