[Skip to main content](#vessel-content) # Wrong product on checkout when adding options ## - **[Arjan](/forum/user/29299-arjan "View Arjan's Profile")** - [![Arjan's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar29299.jpg)](/forum/user/29299-arjan "View Arjan's Profile") Topic Author - [ Offline](/forum/user/29299-arjan) Less More - Posts: 11 - Thank you received: 0 - - 11 years 3 months ago [\#209288](#209288) by [Arjan](/forum/user/29299-arjan "View Arjan's Profile") *[Wrong product on checkout when adding options](/forum/32-content-creation/878339-wrong-product-on-checkout-when-adding-options#209288 "-- url of the page with the problem -- : www.cyclostyle.com/shoppen/product/pizzasnijder-fixie -- HikaShop version -- : 2.5.0 business -- Joomla version -- : 3.4.3 -- PHP version -- : 5.6.11 -- Browser(s) name and version -- : Firefox 39.0 I have a product that comes in three color variations. Therefor I added Characteristics. When I add the product to my cart and proceed to checkout, the right product is shown. Then I added options to the product. With the choice of colour you can add one of 4 options to the product. When I add the product with or without option to my cart and proceed to checkout, the wrong product is shown. Am I doing something wrong?")* was created by *[Arjan](/forum/user/29299-arjan "View Arjan's Profile")* -- url of the page with the problem -- : [ www.cyclostyle.com/shoppen/product/pizzasnijder-fixie](https://www.cyclostyle.com/shoppen/product/pizzasnijder-fixie) -- HikaShop version -- : 2.5.0 business -- Joomla version -- : 3.4.3 -- PHP version -- : 5.6.11 -- Browser(s) name and version -- : Firefox 39.0 I have a product that comes in three color variations. Therefor I added Characteristics. When I add the product to my cart and proceed to checkout, the right product is shown. Then I added options to the product. With the choice of colour you can add one of 4 options to the product. When I add the product with or without option to my cart and proceed to checkout, the wrong product is shown. Am I doing something wrong? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODc4MzM5LXdyb25nLXByb2R1Y3Qtb24tY2hlY2tvdXQtd2hlbi1hZGRpbmctb3B0aW9ucz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 11 years 3 months ago [\#209304](#209304) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Wrong product on checkout when adding options](/forum/32-content-creation/878339-wrong-product-on-checkout-when-adding-options#209304 "-- url of the page with the problem -- : www.cyclostyle.com/shoppen/product/pizzasnijder-fixie -- HikaShop version -- : 2.5.0 business -- Joomla version -- : 3.4.3 -- PHP version -- : 5.6.11 -- Browser(s) name and version -- : Firefox 39.0 I have a product that comes in three color variations. Therefor I added Characteristics. When I add the product to my cart and proceed to checkout, the right product is shown. Then I added options to the product. With the choice of colour you can add one of 4 options to the product. When I add the product with or without option to my cart and proceed to checkout, the wrong product is shown. Am I doing something wrong?")* Hi, The issue comes from the customization of the product page layout which breaks the characteristics selection system. So it can't replace anymore the variants data on the page based on what is selected in the dropdown and thus it doesn't work. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODc4MzM5LXdyb25nLXByb2R1Y3Qtb24tY2hlY2tvdXQtd2hlbi1hZGRpbmctb3B0aW9ucz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Arjan](/forum/user/29299-arjan "View Arjan's Profile")** - [![Arjan's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar29299.jpg)](/forum/user/29299-arjan "View Arjan's Profile") Topic Author - [ Offline](/forum/user/29299-arjan) Less More - Posts: 11 - Thank you received: 0 - - 11 years 3 months ago [\#209346](#209346) by [Arjan](/forum/user/29299-arjan "View Arjan's Profile") Replied by *[Arjan](/forum/user/29299-arjan "View Arjan's Profile")* on topic *[Wrong product on checkout when adding options](/forum/32-content-creation/878339-wrong-product-on-checkout-when-adding-options#209346 "-- url of the page with the problem -- : www.cyclostyle.com/shoppen/product/pizzasnijder-fixie -- HikaShop version -- : 2.5.0 business -- Joomla version -- : 3.4.3 -- PHP version -- : 5.6.11 -- Browser(s) name and version -- : Firefox 39.0 I have a product that comes in three color variations. Therefor I added Characteristics. When I add the product to my cart and proceed to checkout, the right product is shown. Then I added options to the product. With the choice of colour you can add one of 4 options to the product. When I add the product with or without option to my cart and proceed to checkout, the wrong product is shown. Am I doing something wrong?")* Thnx for the reply Nicolas, I will contact the developer of the template and try to work around it for the time being. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODc4MzM5LXdyb25nLXByb2R1Y3Qtb24tY2hlY2tvdXQtd2hlbi1hZGRpbmctb3B0aW9ucz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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