[Skip to main content](#vessel-content) # Product Characteristics ## - **[dawnh](/forum/user/37489-dawnh "View dawnh's Profile")** - [![dawnh's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37489-dawnh "View dawnh's Profile") Topic Author - [ Offline](/forum/user/37489-dawnh) Less More - Posts: 9 - Thank you received: 0 - - 11 years 2 months ago - 11 years 2 months ago [\#211463](#211463) by [dawnh](/forum/user/37489-dawnh "View dawnh's Profile") *[Product Characteristics](/forum/32-content-creation/878748-product-characteristics#211463 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.26 I have the newest version of Hickashop for one of my websites. On the old version I was able to add size in characteristics, manage variants for the upcharge, then go back to add another characteristic such as color, go back to manage variant and all the sizes showed up in each color with the upcharges. In the new version I go to add a characteristic such as size, go to variant add the upcharges, go back to product, then try to add the color characteristic and it wont let me. I have read the documentation and hours reading the forum. I also noticed that if I try to add the color in characteristic first, because I want to add images in the variant, it won't save it. Can you please help?")* was created by *[dawnh](/forum/user/37489-dawnh "View dawnh's Profile")* -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.26 I have the newest version of Hickashop for one of my websites. On the old version I was able to add size in characteristics, manage variants for the upcharge, then go back to add another characteristic such as color, go back to manage variant and all the sizes showed up in each color with the upcharges. In the new version I go to add a characteristic such as size, go to variant add the upcharges, go back to product, then try to add the color characteristic and it wont let me. I have read the documentation and hours reading the forum. I also noticed that if I try to add the color in characteristic first, because I want to add images in the variant, it won't save it. Can you please help? Last edit: 11 years 2 months ago by [dawnh](/forum/user/37489-dawnh "View dawnh's Profile"). Reason: Add another issue Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODc4NzQ4LXByb2R1Y3QtY2hhcmFjdGVyaXN0aWNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 2 months ago [\#211464](#211464) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Product Characteristics](/forum/32-content-creation/878748-product-characteristics#211464 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.26 I have the newest version of Hickashop for one of my websites. On the old version I was able to add size in characteristics, manage variants for the upcharge, then go back to add another characteristic such as color, go back to manage variant and all the sizes showed up in each color with the upcharges. In the new version I go to add a characteristic such as size, go to variant add the upcharges, go back to product, then try to add the color characteristic and it wont let me. I have read the documentation and hours reading the forum. I also noticed that if I try to add the color in characteristic first, because I want to add images in the variant, it won't save it. Can you please help?")* Hi, I am not able to reproduce your issue in our demo website. I can create a new product and set two characteristics for it: [ pasteboard.co/2GSp3MAQ.png](http://pasteboard.co/2GSp3MAQ.png) Then, once I saved the product, I got the tab to manage the variants and I can add my variants [ pasteboard.co/2GSpW9At.png](http://pasteboard.co/2GSpW9At.png) And validate the creation of the variants : [ pasteboard.co/2GSqIe8R.png](http://pasteboard.co/2GSqIe8R.png) Even after that, I can add a new characteristic : [ pasteboard.co/2GSA3QgT.png](http://pasteboard.co/2GSA3QgT.png) And got my variants updated automatically : [ pasteboard.co/2GSBZ2A8.png](http://pasteboard.co/2GSBZ2A8.png) Can you please provide a full description of your issue and a way to reproduce the problem ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODc4NzQ4LXByb2R1Y3QtY2hhcmFjdGVyaXN0aWNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[rodfarrell](/forum/user/5859-rodfarrell "View rodfarrell's Profile")** - [![rodfarrell's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5859-rodfarrell "View rodfarrell's Profile") - [ Offline](/forum/user/5859-rodfarrell) Less More - Posts: 259 - Thank you received: 22 - - 11 years 2 months ago [\#211494](#211494) by [rodfarrell](/forum/user/5859-rodfarrell "View rodfarrell's Profile") Replied by *[rodfarrell](/forum/user/5859-rodfarrell "View rodfarrell's Profile")* on topic *[Product Characteristics](/forum/32-content-creation/878748-product-characteristics#211494 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.26 I have the newest version of Hickashop for one of my websites. On the old version I was able to add size in characteristics, manage variants for the upcharge, then go back to add another characteristic such as color, go back to manage variant and all the sizes showed up in each color with the upcharges. In the new version I go to add a characteristic such as size, go to variant add the upcharges, go back to product, then try to add the color characteristic and it wont let me. I have read the documentation and hours reading the forum. I also noticed that if I try to add the color in characteristic first, because I want to add images in the variant, it won't save it. Can you please help?")* I have the same problem on two sites as reported at [ www.hikashop.com/forum/content-creation/...ve-in-windows-7.html](http://www.hikashop.com/forum/content-creation/878695-no-screen-refresh-on-save-in-windows-7.html) This issue occurs for usrs on Windows 7 operating system in both Chrome and Firefox. My development machine is still Windows XP and editing works fine on it with the latest browsers. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODc4NzQ4LXByb2R1Y3QtY2hhcmFjdGVyaXN0aWNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dawnh](/forum/user/37489-dawnh "View dawnh's Profile")** - [![dawnh's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37489-dawnh "View dawnh's Profile") Topic Author - [ Offline](/forum/user/37489-dawnh) Less More - Posts: 9 - Thank you received: 0 - - 11 years 2 months ago - 11 years 2 months ago [\#211549](#211549) by [dawnh](/forum/user/37489-dawnh "View dawnh's Profile") Replied by *[dawnh](/forum/user/37489-dawnh "View dawnh's Profile")* on topic *[Product Characteristics](/forum/32-content-creation/878748-product-characteristics#211549 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.26 I have the newest version of Hickashop for one of my websites. On the old version I was able to add size in characteristics, manage variants for the upcharge, then go back to add another characteristic such as color, go back to manage variant and all the sizes showed up in each color with the upcharges. In the new version I go to add a characteristic such as size, go to variant add the upcharges, go back to product, then try to add the color characteristic and it wont let me. I have read the documentation and hours reading the forum. I also noticed that if I try to add the color in characteristic first, because I want to add images in the variant, it won't save it. Can you please help?")* I tried again this morning, to add another characteristic (color), which I already have size as a characteristic and when I choose the color and save, it doesn't save it. It only allows me to have one characteristic. Do I have to create a different characteristic for each item instead of re-using the same one? I tried to add a product this morning also and it won't let me add even one characteristic. Last edit: 11 years 2 months ago by [dawnh](/forum/user/37489-dawnh "View dawnh's Profile"). Reason: Another issue Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODc4NzQ4LXByb2R1Y3QtY2hhcmFjdGVyaXN0aWNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 2 months ago [\#211551](#211551) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Product Characteristics](/forum/32-content-creation/878748-product-characteristics#211551 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.26 I have the newest version of Hickashop for one of my websites. On the old version I was able to add size in characteristics, manage variants for the upcharge, then go back to add another characteristic such as color, go back to manage variant and all the sizes showed up in each color with the upcharges. In the new version I go to add a characteristic such as size, go to variant add the upcharges, go back to product, then try to add the color characteristic and it wont let me. I have read the documentation and hours reading the forum. I also noticed that if I try to add the color in characteristic first, because I want to add images in the variant, it won't save it. Can you please help?")* Hi, @dawnh Did you choose the characteristic "color" and select a value for the "default value" ? Because if you do not provide the information, the characteristic addition can't be done. @rodfarrell Please do not duplicate your messages in several threads : it won't help. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODc4NzQ4LXByb2R1Y3QtY2hhcmFjdGVyaXN0aWNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[JIK](/forum/user/362-jik "View JIK's Profile")** - [![JIK's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/362-jik "View JIK's Profile") - [ Offline](/forum/user/362-jik) Less More - Posts: 209 - Thank you received: 18 - - 11 years 2 months ago - 11 years 2 months ago [\#211670](#211670) by [JIK](/forum/user/362-jik "View JIK's Profile") Replied by *[JIK](/forum/user/362-jik "View JIK's Profile")* on topic *[Product Characteristics](/forum/32-content-creation/878748-product-characteristics#211670 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.26 I have the newest version of Hickashop for one of my websites. On the old version I was able to add size in characteristics, manage variants for the upcharge, then go back to add another characteristic such as color, go back to manage variant and all the sizes showed up in each color with the upcharges. In the new version I go to add a characteristic such as size, go to variant add the upcharges, go back to product, then try to add the color characteristic and it wont let me. I have read the documentation and hours reading the forum. I also noticed that if I try to add the color in characteristic first, because I want to add images in the variant, it won't save it. Can you please help?")* apols for edit - sorted my problem Last edit: 11 years 2 months ago by [JIK](/forum/user/362-jik "View JIK's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODc4NzQ4LXByb2R1Y3QtY2hhcmFjdGVyaXN0aWNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dawnh](/forum/user/37489-dawnh "View dawnh's Profile")** - [![dawnh's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37489-dawnh "View dawnh's Profile") Topic Author - [ Offline](/forum/user/37489-dawnh) Less More - Posts: 9 - Thank you received: 0 - - 11 years 2 months ago [\#211742](#211742) by [dawnh](/forum/user/37489-dawnh "View dawnh's Profile") Replied by *[dawnh](/forum/user/37489-dawnh "View dawnh's Profile")* on topic *[Product Characteristics](/forum/32-content-creation/878748-product-characteristics#211742 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.26 I have the newest version of Hickashop for one of my websites. On the old version I was able to add size in characteristics, manage variants for the upcharge, then go back to add another characteristic such as color, go back to manage variant and all the sizes showed up in each color with the upcharges. In the new version I go to add a characteristic such as size, go to variant add the upcharges, go back to product, then try to add the color characteristic and it wont let me. I have read the documentation and hours reading the forum. I also noticed that if I try to add the color in characteristic first, because I want to add images in the variant, it won't save it. Can you please help?")* No I was not adding the default value, that solved that problem, thanks ![:)](/media/kunena/emoticons/8.png ":)") So now I have to add each variant for each color and each size one by one? And then have to go back in and add the upcharges to color and larger size? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODc4NzQ4LXByb2R1Y3QtY2hhcmFjdGVyaXN0aWNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 2 months ago [\#211743](#211743) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Product Characteristics](/forum/32-content-creation/878748-product-characteristics#211743 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.26 I have the newest version of Hickashop for one of my websites. On the old version I was able to add size in characteristics, manage variants for the upcharge, then go back to add another characteristic such as color, go back to manage variant and all the sizes showed up in each color with the upcharges. In the new version I go to add a characteristic such as size, go to variant add the upcharges, go back to product, then try to add the color characteristic and it wont let me. I have read the documentation and hours reading the forum. I also noticed that if I try to add the color in characteristic first, because I want to add images in the variant, it won't save it. Can you please help?")* Hi, One by one ?! Did you take a look at my screenshots ? [ pasteboard.co/2GSpW9At.png](http://pasteboard.co/2GSpW9At.png) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODc4NzQ4LXByb2R1Y3QtY2hhcmFjdGVyaXN0aWNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dawnh](/forum/user/37489-dawnh "View dawnh's Profile")** - [![dawnh's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37489-dawnh "View dawnh's Profile") Topic Author - [ Offline](/forum/user/37489-dawnh) Less More - Posts: 9 - Thank you received: 0 - - 11 years 2 months ago [\#211799](#211799) by [dawnh](/forum/user/37489-dawnh "View dawnh's Profile") Replied by *[dawnh](/forum/user/37489-dawnh "View dawnh's Profile")* on topic *[Product Characteristics](/forum/32-content-creation/878748-product-characteristics#211799 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.26 I have the newest version of Hickashop for one of my websites. On the old version I was able to add size in characteristics, manage variants for the upcharge, then go back to add another characteristic such as color, go back to manage variant and all the sizes showed up in each color with the upcharges. In the new version I go to add a characteristic such as size, go to variant add the upcharges, go back to product, then try to add the color characteristic and it wont let me. I have read the documentation and hours reading the forum. I also noticed that if I try to add the color in characteristic first, because I want to add images in the variant, it won't save it. Can you please help?")* Okay, I see now. Thank you!! I didn't know I could add all the sizes at once, I thought I had to add them one at a time. Thanks again ![:)](/media/kunena/emoticons/8.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODc4NzQ4LXByb2R1Y3QtY2hhcmFjdGVyaXN0aWNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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