[Skip to main content](#vessel-content) # Error Duplicated Product Code. ## - **[tpsgroups](/forum/user/39665-tpsgroups "View tpsgroups's Profile")** - [![tpsgroups's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39665-tpsgroups "View tpsgroups's Profile") Topic Author - [ Offline](/forum/user/39665-tpsgroups) Less More - Posts: 4 - Thank you received: 0 - - 10 years 10 months ago [\#222980](#222980) by [tpsgroups](/forum/user/39665-tpsgroups "View tpsgroups's Profile") *[Error Duplicated Product Code.](/forum/32-content-creation/880888-error-duplicated-product-code#222980 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.16 -- Browser(s) name and version -- : All -- Error-message(debug-mod must be tuned on) -- : Error A product with the same code already exists Error Saving Message Error A product with the same code already exists Error Saving Untilted2.png how ever the product is not in the product list ? the code is not showing when searched for ? untilted.png")* was created by *[tpsgroups](/forum/user/39665-tpsgroups "View tpsgroups's Profile")* -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.16 -- Browser(s) name and version -- : All -- Error-message(debug-mod must be tuned on) -- : Error A product with the same code already exists Error Saving Message Error A product with the same code already exists Error Saving Untilted2.png how ever the product is not in the product list ? the code is not showing when searched for ? untilted.png - [ ![Untitled.png](/forum/attachment/28182) ](/forum/attachment/28182 "Untitled.png") [ ](/forum/attachment/28182?download=1 "Untitled.png") - [ ![Untitled2.png](/forum/attachment/28183) ](/forum/attachment/28183 "Untitled2.png") [ ](/forum/attachment/28183?download=1 "Untitled2.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODgwODg4LWVycm9yLWR1cGxpY2F0ZWQtcHJvZHVjdC1jb2RlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 10 years 10 months ago [\#222982](#222982) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error Duplicated Product Code.](/forum/32-content-creation/880888-error-duplicated-product-code#222982 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.16 -- Browser(s) name and version -- : All -- Error-message(debug-mod must be tuned on) -- : Error A product with the same code already exists Error Saving Message Error A product with the same code already exists Error Saving Untilted2.png how ever the product is not in the product list ? the code is not showing when searched for ? untilted.png")* Hi, Change the "products" dropdown on the top right of the products listing to "all". That way you'll also see the variants on the products listing and if you search for the product code you'll probably find it used by a variant if it's not used by a product. The following user(s) said Thank You: [tpsgroups](/forum/user/39665-tpsgroups "View tpsgroups's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODgwODg4LWVycm9yLWR1cGxpY2F0ZWQtcHJvZHVjdC1jb2RlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[tpsgroups](/forum/user/39665-tpsgroups "View tpsgroups's Profile")** - [![tpsgroups's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39665-tpsgroups "View tpsgroups's Profile") Topic Author - [ Offline](/forum/user/39665-tpsgroups) Less More - Posts: 4 - Thank you received: 0 - - 10 years 10 months ago - 10 years 10 months ago [\#223028](#223028) by [tpsgroups](/forum/user/39665-tpsgroups "View tpsgroups's Profile") Replied by *[tpsgroups](/forum/user/39665-tpsgroups "View tpsgroups's Profile")* on topic *[Error Duplicated Product Code.](/forum/32-content-creation/880888-error-duplicated-product-code#223028 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.16 -- Browser(s) name and version -- : All -- Error-message(debug-mod must be tuned on) -- : Error A product with the same code already exists Error Saving Message Error A product with the same code already exists Error Saving Untilted2.png how ever the product is not in the product list ? the code is not showing when searched for ? untilted.png")* Thanks Nicolas we have changed the selection to all still not showing up and still saying product code already used. we seem to have a few products that's happening to now. Also we have noticed we have lost the Sales this month from the dash board. It all started when the website crashed about 2 days ago. Does this mean we have lost 5 weeks of work and would have to start all over again. thanks - [ ![until3.png](/forum/attachment/28200) ](/forum/attachment/28200 "until3.png") [ ](/forum/attachment/28200?download=1 "until3.png") - [ ![Untitled5.png](/forum/attachment/28201) ](/forum/attachment/28201 "Untitled5.png") [ ](/forum/attachment/28201?download=1 "Untitled5.png") - [ ![Untitled4.png](/forum/attachment/28202) ](/forum/attachment/28202 "Untitled4.png") [ ](/forum/attachment/28202?download=1 "Untitled4.png") Last edit: 10 years 10 months ago by [tpsgroups](/forum/user/39665-tpsgroups "View tpsgroups's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODgwODg4LWVycm9yLWR1cGxpY2F0ZWQtcHJvZHVjdC1jb2RlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 10 years 10 months ago [\#223253](#223253) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error Duplicated Product Code.](/forum/32-content-creation/880888-error-duplicated-product-code#223253 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.16 -- Browser(s) name and version -- : All -- Error-message(debug-mod must be tuned on) -- : Error A product with the same code already exists Error Saving Message Error A product with the same code already exists Error Saving Untilted2.png how ever the product is not in the product list ? the code is not showing when searched for ? untilted.png")* Hi, That's really strange. then create a new mass action via the menu System>Mass action with a filter on the column "product_code" with your product code and an action "display the results". When you process it, that will display the entry with that product_code if any. If not, it really means that there is no product with such code. Regarding the dashboard, it indeed seems that you removed all the orders data that you had. But maybe both problems can be explained by your data being corrupt on your website. Try to repair your website tables, maybe that will help: [ www.siteground.com/tutorials/phpmyadmin/...ptimize\_database.htm](https://www.siteground.com/tutorials/phpmyadmin/phpmyadmin_optimize_database.htm) You can also try clicking on the "check database" button of the HikaShop configuration. The following user(s) said Thank You: [tpsgroups](/forum/user/39665-tpsgroups "View tpsgroups's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODgwODg4LWVycm9yLWR1cGxpY2F0ZWQtcHJvZHVjdC1jb2RlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[tpsgroups](/forum/user/39665-tpsgroups "View tpsgroups's Profile")** - [![tpsgroups's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39665-tpsgroups "View tpsgroups's Profile") Topic Author - [ Offline](/forum/user/39665-tpsgroups) Less More - Posts: 4 - Thank you received: 0 - - 10 years 10 months ago [\#223303](#223303) by [tpsgroups](/forum/user/39665-tpsgroups "View tpsgroups's Profile") Replied by *[tpsgroups](/forum/user/39665-tpsgroups "View tpsgroups's Profile")* on topic *[Error Duplicated Product Code.](/forum/32-content-creation/880888-error-duplicated-product-code#223303 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.16 -- Browser(s) name and version -- : All -- Error-message(debug-mod must be tuned on) -- : Error A product with the same code already exists Error Saving Message Error A product with the same code already exists Error Saving Untilted2.png how ever the product is not in the product list ? the code is not showing when searched for ? untilted.png")* Thanks Nicolas We deleted the whole site, uninstalled Joomla and hikashop. and reinstalled the software and started again. As the shop had to be back on line this morning All working fine now so no idear what happened. Using MySgl workbench to back the Database up now so fingers crossed. We will be buying the full version in few weeks. as want to use the ACL facility to do a Trade customers price and Retail customer price. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODgwODg4LWVycm9yLWR1cGxpY2F0ZWQtcHJvZHVjdC1jb2RlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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