[Skip to main content](#vessel-content) # Variants not always created ## - **[nrgiser](/forum/user/39434-nrgiser "View nrgiser's Profile")** - [![nrgiser's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39434-nrgiser "View nrgiser's Profile") Topic Author - [ Offline](/forum/user/39434-nrgiser) Less More - Posts: 17 - Thank you received: 0 - - 10 years 4 months ago [\#243461](#243461) by [nrgiser](/forum/user/39434-nrgiser "View nrgiser's Profile") *[Variants not always created](/forum/32-content-creation/885159-variants-not-always-created#243461 "-- url of the page with the problem -- : staging4.2-sleep.be -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.22 -- Browser(s) name and version -- : Chrome 53.0.2767.4 Hi, If I create a product with a certain characteristic, the variants are created when I save. When I create another product with another characteristic, no variants are created. When I create yet another product with the first and the second characteristics, no variants are created. Why? Shouldn't this just always work? I have deleted the characteristics and recreated them and I still have the problem. It's driving me nuts! :angry: The procedure is so simple. Create characteristics, create a product, pick characteristics and save. What can I do wrong? Kind regards, Jan Buskens.")* was created by *[nrgiser](/forum/user/39434-nrgiser "View nrgiser's Profile")* -- url of the page with the problem -- : [ staging4.2-sleep.be](http://staging4.2-sleep.be) -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.22 -- Browser(s) name and version -- : Chrome 53.0.2767.4 Hi, If I create a product with a certain characteristic, the variants are created when I save. When I create another product with another characteristic, no variants are created. When I create yet another product with the first and the second characteristics, no variants are created. Why? Shouldn't this just always work? I have deleted the characteristics and recreated them and I still have the problem. It's driving me nuts! ![:angry:](/media/kunena/emoticons/20.png ":angry:") The procedure is so simple. Create characteristics, create a product, pick characteristics and save. What can I do wrong? Kind regards, Jan Buskens. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODg1MTU5LXZhcmlhbnRzLW5vdC1hbHdheXMtY3JlYXRlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 10 years 4 months ago [\#243466](#243466) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Variants not always created](/forum/32-content-creation/885159-variants-not-always-created#243466 "-- url of the page with the problem -- : staging4.2-sleep.be -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.22 -- Browser(s) name and version -- : Chrome 53.0.2767.4 Hi, If I create a product with a certain characteristic, the variants are created when I save. When I create another product with another characteristic, no variants are created. When I create yet another product with the first and the second characteristics, no variants are created. Why? Shouldn't this just always work? I have deleted the characteristics and recreated them and I still have the problem. It's driving me nuts! :angry: The procedure is so simple. Create characteristics, create a product, pick characteristics and save. What can I do wrong? Kind regards, Jan Buskens.")* Hi, HikaShop doesn't create variants automatically to avoid having people destroying their website by creating products with millions of variants (it happened a lot when variants were created automatically). As explained in the documentation related to characteristics the process is this: Create characteristics, create a product, pick characteristics, go in the variants tab of the product, click on the add variants, select the values of the characteristics for which you want variants, and validate. [ www.hikashop.com/support/support/documen...html#characteristics](https://www.hikashop.com/support/support/documentation/integrated-documentation/19-hikashop-product-form.html#characteristics) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODg1MTU5LXZhcmlhbnRzLW5vdC1hbHdheXMtY3JlYXRlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nrgiser](/forum/user/39434-nrgiser "View nrgiser's Profile")** - [![nrgiser's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39434-nrgiser "View nrgiser's Profile") Topic Author - [ Offline](/forum/user/39434-nrgiser) Less More - Posts: 17 - Thank you received: 0 - - 10 years 4 months ago - 10 years 4 months ago [\#243548](#243548) by [nrgiser](/forum/user/39434-nrgiser "View nrgiser's Profile") Replied by *[nrgiser](/forum/user/39434-nrgiser "View nrgiser's Profile")* on topic *[Variants not always created](/forum/32-content-creation/885159-variants-not-always-created#243548 "-- url of the page with the problem -- : staging4.2-sleep.be -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.22 -- Browser(s) name and version -- : Chrome 53.0.2767.4 Hi, If I create a product with a certain characteristic, the variants are created when I save. When I create another product with another characteristic, no variants are created. When I create yet another product with the first and the second characteristics, no variants are created. Why? Shouldn't this just always work? I have deleted the characteristics and recreated them and I still have the problem. It's driving me nuts! :angry: The procedure is so simple. Create characteristics, create a product, pick characteristics and save. What can I do wrong? Kind regards, Jan Buskens.")* Uhm... When I create a new product and add a certain characteristic, 8 variants are automatically created. A green square appears with the number 8 in it. And when I click the variants tab, I get a list of 8 variants (see attachment). Now I'm confused :S [ ![screenshot.jpg](/forum/attachment/32214) ](/forum/attachment/32214 "screenshot.jpg") - [ ![screenshot.jpg](/forum/attachment/32214) ](/forum/attachment/32214 "screenshot.jpg") [ ](/forum/attachment/32214?download=1 "screenshot.jpg") Last edit: 10 years 4 months ago by [nrgiser](/forum/user/39434-nrgiser "View nrgiser's Profile"). Reason: screenshot didn't upload Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODg1MTU5LXZhcmlhbnRzLW5vdC1hbHdheXMtY3JlYXRlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 10 years 4 months ago [\#243558](#243558) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Variants not always created](/forum/32-content-creation/885159-variants-not-always-created#243558 "-- url of the page with the problem -- : staging4.2-sleep.be -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.22 -- Browser(s) name and version -- : Chrome 53.0.2767.4 Hi, If I create a product with a certain characteristic, the variants are created when I save. When I create another product with another characteristic, no variants are created. When I create yet another product with the first and the second characteristics, no variants are created. Why? Shouldn't this just always work? I have deleted the characteristics and recreated them and I still have the problem. It's driving me nuts! :angry: The procedure is so simple. Create characteristics, create a product, pick characteristics and save. What can I do wrong? Kind regards, Jan Buskens.")* Hi, I'm not able to reproduce that behavior. Do you have the "automatically generate variants" setting in the HikaShop configuration ? Is it activated ? What if you turn it off ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODg1MTU5LXZhcmlhbnRzLW5vdC1hbHdheXMtY3JlYXRlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nrgiser](/forum/user/39434-nrgiser "View nrgiser's Profile")** - [![nrgiser's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39434-nrgiser "View nrgiser's Profile") Topic Author - [ Offline](/forum/user/39434-nrgiser) Less More - Posts: 17 - Thank you received: 0 - - 10 years 4 months ago [\#243644](#243644) by [nrgiser](/forum/user/39434-nrgiser "View nrgiser's Profile") Replied by *[nrgiser](/forum/user/39434-nrgiser "View nrgiser's Profile")* on topic *[Variants not always created](/forum/32-content-creation/885159-variants-not-always-created#243644 "-- url of the page with the problem -- : staging4.2-sleep.be -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.22 -- Browser(s) name and version -- : Chrome 53.0.2767.4 Hi, If I create a product with a certain characteristic, the variants are created when I save. When I create another product with another characteristic, no variants are created. When I create yet another product with the first and the second characteristics, no variants are created. Why? Shouldn't this just always work? I have deleted the characteristics and recreated them and I still have the problem. It's driving me nuts! :angry: The procedure is so simple. Create characteristics, create a product, pick characteristics and save. What can I do wrong? Kind regards, Jan Buskens.")* These are my product settings: [ ![Settings.jpg](/forum/attachment/32225) ](/forum/attachment/32225 "Settings.jpg") - [ ![Settings.jpg](/forum/attachment/32225) ](/forum/attachment/32225 "Settings.jpg") [ ](/forum/attachment/32225?download=1 "Settings.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODg1MTU5LXZhcmlhbnRzLW5vdC1hbHdheXMtY3JlYXRlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 10 years 4 months ago [\#243647](#243647) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Variants not always created](/forum/32-content-creation/885159-variants-not-always-created#243647 "-- url of the page with the problem -- : staging4.2-sleep.be -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.22 -- Browser(s) name and version -- : Chrome 53.0.2767.4 Hi, If I create a product with a certain characteristic, the variants are created when I save. When I create another product with another characteristic, no variants are created. When I create yet another product with the first and the second characteristics, no variants are created. Why? Shouldn't this just always work? I have deleted the characteristics and recreated them and I still have the problem. It's driving me nuts! :angry: The procedure is so simple. Create characteristics, create a product, pick characteristics and save. What can I do wrong? Kind regards, Jan Buskens.")* Hi, The "automatically generate variants" setting was displayed under the "advanced settings" section of the configuration. So please check there. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODg1MTU5LXZhcmlhbnRzLW5vdC1hbHdheXMtY3JlYXRlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nrgiser](/forum/user/39434-nrgiser "View nrgiser's Profile")** - [![nrgiser's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39434-nrgiser "View nrgiser's Profile") Topic Author - [ Offline](/forum/user/39434-nrgiser) Less More - Posts: 17 - Thank you received: 0 - - 10 years 4 months ago [\#243776](#243776) by [nrgiser](/forum/user/39434-nrgiser "View nrgiser's Profile") Replied by *[nrgiser](/forum/user/39434-nrgiser "View nrgiser's Profile")* on topic *[Variants not always created](/forum/32-content-creation/885159-variants-not-always-created#243776 "-- url of the page with the problem -- : staging4.2-sleep.be -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.22 -- Browser(s) name and version -- : Chrome 53.0.2767.4 Hi, If I create a product with a certain characteristic, the variants are created when I save. When I create another product with another characteristic, no variants are created. When I create yet another product with the first and the second characteristics, no variants are created. Why? Shouldn't this just always work? I have deleted the characteristics and recreated them and I still have the problem. It's driving me nuts! :angry: The procedure is so simple. Create characteristics, create a product, pick characteristics and save. What can I do wrong? Kind regards, Jan Buskens.")* Hi, These are my advanced settings: #### Attachment Screenshot.png not found - Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODg1MTU5LXZhcmlhbnRzLW5vdC1hbHdheXMtY3JlYXRlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 10 years 4 months ago [\#243781](#243781) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Variants not always created](/forum/32-content-creation/885159-variants-not-always-created#243781 "-- url of the page with the problem -- : staging4.2-sleep.be -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.22 -- Browser(s) name and version -- : Chrome 53.0.2767.4 Hi, If I create a product with a certain characteristic, the variants are created when I save. When I create another product with another characteristic, no variants are created. When I create yet another product with the first and the second characteristics, no variants are created. Why? Shouldn't this just always work? I have deleted the characteristics and recreated them and I still have the problem. It's driving me nuts! :angry: The procedure is so simple. Create characteristics, create a product, pick characteristics and save. What can I do wrong? Kind regards, Jan Buskens.")* Then I don't see why it would happen. But well, if it's only creating 8 variants, it actually reduces the work for you since you don't have to create them, so I don't see the problem ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODg1MTU5LXZhcmlhbnRzLW5vdC1hbHdheXMtY3JlYXRlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nrgiser](/forum/user/39434-nrgiser "View nrgiser's Profile")** - [![nrgiser's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39434-nrgiser "View nrgiser's Profile") Topic Author - [ Offline](/forum/user/39434-nrgiser) Less More - Posts: 17 - Thank you received: 0 - - 10 years 4 months ago [\#243808](#243808) by [nrgiser](/forum/user/39434-nrgiser "View nrgiser's Profile") Replied by *[nrgiser](/forum/user/39434-nrgiser "View nrgiser's Profile")* on topic *[Variants not always created](/forum/32-content-creation/885159-variants-not-always-created#243808 "-- url of the page with the problem -- : staging4.2-sleep.be -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.22 -- Browser(s) name and version -- : Chrome 53.0.2767.4 Hi, If I create a product with a certain characteristic, the variants are created when I save. When I create another product with another characteristic, no variants are created. When I create yet another product with the first and the second characteristics, no variants are created. Why? Shouldn't this just always work? I have deleted the characteristics and recreated them and I still have the problem. It's driving me nuts! :angry: The procedure is so simple. Create characteristics, create a product, pick characteristics and save. What can I do wrong? Kind regards, Jan Buskens.")* The problem is that it doesn't work with all characteristics. If I select another or add another, nothing is created. I just see a red square with a zero in. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODg1MTU5LXZhcmlhbnRzLW5vdC1hbHdheXMtY3JlYXRlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 654 - - 10 years 4 months ago - 10 years 4 months ago [\#243813](#243813) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Variants not always created](/forum/32-content-creation/885159-variants-not-always-created#243813 "-- url of the page with the problem -- : staging4.2-sleep.be -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.22 -- Browser(s) name and version -- : Chrome 53.0.2767.4 Hi, If I create a product with a certain characteristic, the variants are created when I save. When I create another product with another characteristic, no variants are created. When I create yet another product with the first and the second characteristics, no variants are created. Why? Shouldn't this just always work? I have deleted the characteristics and recreated them and I still have the problem. It's driving me nuts! :angry: The procedure is so simple. Create characteristics, create a product, pick characteristics and save. What can I do wrong? Kind regards, Jan Buskens.")* Hello, Can you provide **back end access** in order to process some tests ? Use our **[ **Contact us**](https://www.hikashop.com/support/contact-us.html)** form, just add in your message a **link to this topic**. Awaiting news from you. Regards Last edit: 10 years 4 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODg1MTU5LXZhcmlhbnRzLW5vdC1hbHdheXMtY3JlYXRlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 654 - - 10 years 4 months ago - 10 years 4 months ago [\#243893](#243893) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Variants not always created](/forum/32-content-creation/885159-variants-not-always-created#243893 "-- url of the page with the problem -- : staging4.2-sleep.be -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.22 -- Browser(s) name and version -- : Chrome 53.0.2767.4 Hi, If I create a product with a certain characteristic, the variants are created when I save. When I create another product with another characteristic, no variants are created. When I create yet another product with the first and the second characteristics, no variants are created. Why? Shouldn't this just always work? I have deleted the characteristics and recreated them and I still have the problem. It's driving me nuts! :angry: The procedure is so simple. Create characteristics, create a product, pick characteristics and save. What can I do wrong? Kind regards, Jan Buskens.")* Hello, I m process lots of tests in order to understand how just add a characteristics can lead to **AUTOMATICALLY** create some variants. But with **no success**... I'm really wonder how this is possible, expect maybe if you have previously **create a product** with this **variants**, **DELETE** it **AND** create a new **WITH** the same **ID**... Anyway, for me as Nicolas told you add characteristics don't create variants alone, and so I see that your Variants works as expected. Regards Last edit: 10 years 4 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODg1MTU5LXZhcmlhbnRzLW5vdC1hbHdheXMtY3JlYXRlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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