[Skip to main content](#vessel-content) # Update cart page forbidden ## - **[lemiran](/forum/user/31987-lemiran "View lemiran's Profile")** - [![lemiran's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31987-lemiran "View lemiran's Profile") Topic Author - [ Offline](/forum/user/31987-lemiran) Less More - Posts: 2 - Thank you received: 0 - - 9 years 7 months ago [\#265723](#265723) by [lemiran](/forum/user/31987-lemiran "View lemiran's Profile") *[Update cart page forbidden](/forum/32-content-creation/889505-update-cart-page-forbidden#265723 "-- url of the page with the problem -- : geraldinemaurin.com/commande-cd -- HikaShop version -- : 3.0.1 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.5.38 -- Browser(s) name and version -- : Firefox v52 Hi everyone! I'm a new user to HikaShop, but i know very well joomla. I have a J3 website here : geraldinemaurin.com/commande-cd/ I just wanted to sell 1 product. But i'm not sure i properly configured my HikaShop. When i click on "add to cart" button i have this message: You don't have permission to access /commande-cd/product/updatecart on this server. I didn't success to add a price on my product neither. Do you think these two elements are connected? Thank you very much for your help! Regards Miran")* was created by *[lemiran](/forum/user/31987-lemiran "View lemiran's Profile")* -- url of the page with the problem -- : [ geraldinemaurin.com/commande-cd](http://geraldinemaurin.com/commande-cd) -- HikaShop version -- : 3.0.1 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.5.38 -- Browser(s) name and version -- : Firefox v52 Hi everyone! I'm a new user to HikaShop, but i know very well joomla. I have a J3 website here : [ geraldinemaurin.com/commande-cd/](http://geraldinemaurin.com/commande-cd/) I just wanted to sell 1 product. But i'm not sure i properly configured my HikaShop. When i click on "add to cart" button i have this message: You don't have permission to access /commande-cd/product/updatecart on this server. I didn't success to add a price on my product neither. Do you think these two elements are connected? Thank you very much for your help! Regards Miran Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODg5NTA1LXVwZGF0ZS1jYXJ0LXBhZ2UtZm9yYmlkZGVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14270 - - 9 years 7 months ago [\#265729](#265729) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Update cart page forbidden](/forum/32-content-creation/889505-update-cart-page-forbidden#265729 "-- url of the page with the problem -- : geraldinemaurin.com/commande-cd -- HikaShop version -- : 3.0.1 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.5.38 -- Browser(s) name and version -- : Firefox v52 Hi everyone! I'm a new user to HikaShop, but i know very well joomla. I have a J3 website here : geraldinemaurin.com/commande-cd/ I just wanted to sell 1 product. But i'm not sure i properly configured my HikaShop. When i click on "add to cart" button i have this message: You don't have permission to access /commande-cd/product/updatecart on this server. I didn't success to add a price on my product neither. Do you think these two elements are connected? Thank you very much for your help! Regards Miran")* Hi, I don't think that the problem is linked to the add to cart. I actually see the same error [ monosnap.com/file/9lUyN8B86HlefHfSZ75WeVIKed7x14](https://monosnap.com/file/9lUyN8B86HlefHfSZ75WeVIKed7x14) when I go to [ geraldinemaurin.com/commande-cd/](http://geraldinemaurin.com/commande-cd/) So it seems that the problem is more general than just HikaShop. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODg5NTA1LXVwZGF0ZS1jYXJ0LXBhZ2UtZm9yYmlkZGVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[AcresPetProducts](/forum/user/9725-acrespetproducts "View AcresPetProducts's Profile")** - [![AcresPetProducts's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9725-acrespetproducts "View AcresPetProducts's Profile") - [ Offline](/forum/user/9725-acrespetproducts) Less More - Posts: 20 - Thank you received: 0 - - 9 years 6 months ago [\#267008](#267008) by [AcresPetProducts](/forum/user/9725-acrespetproducts "View AcresPetProducts's Profile") Replied by *[AcresPetProducts](/forum/user/9725-acrespetproducts "View AcresPetProducts's Profile")* on topic *[Update cart page forbidden](/forum/32-content-creation/889505-update-cart-page-forbidden#267008 "-- url of the page with the problem -- : geraldinemaurin.com/commande-cd -- HikaShop version -- : 3.0.1 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.5.38 -- Browser(s) name and version -- : Firefox v52 Hi everyone! I'm a new user to HikaShop, but i know very well joomla. I have a J3 website here : geraldinemaurin.com/commande-cd/ I just wanted to sell 1 product. But i'm not sure i properly configured my HikaShop. When i click on "add to cart" button i have this message: You don't have permission to access /commande-cd/product/updatecart on this server. I didn't success to add a price on my product neither. Do you think these two elements are connected? Thank you very much for your help! Regards Miran")* Just started to receive the same problem here - [ www.acrespetproducts.com](http://www.acrespetproducts.com) - when adding an item to the shopping cart. Any resolution? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODg5NTA1LXVwZGF0ZS1jYXJ0LXBhZ2UtZm9yYmlkZGVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[AcresPetProducts](/forum/user/9725-acrespetproducts "View AcresPetProducts's Profile")** - [![AcresPetProducts's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9725-acrespetproducts "View AcresPetProducts's Profile") - [ Offline](/forum/user/9725-acrespetproducts) Less More - Posts: 20 - Thank you received: 0 - - 9 years 6 months ago [\#267033](#267033) by [AcresPetProducts](/forum/user/9725-acrespetproducts "View AcresPetProducts's Profile") Replied by *[AcresPetProducts](/forum/user/9725-acrespetproducts "View AcresPetProducts's Profile")* on topic *[Update cart page forbidden](/forum/32-content-creation/889505-update-cart-page-forbidden#267033 "-- url of the page with the problem -- : geraldinemaurin.com/commande-cd -- HikaShop version -- : 3.0.1 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.5.38 -- Browser(s) name and version -- : Firefox v52 Hi everyone! I'm a new user to HikaShop, but i know very well joomla. I have a J3 website here : geraldinemaurin.com/commande-cd/ I just wanted to sell 1 product. But i'm not sure i properly configured my HikaShop. When i click on "add to cart" button i have this message: You don't have permission to access /commande-cd/product/updatecart on this server. I didn't success to add a price on my product neither. Do you think these two elements are connected? Thank you very much for your help! Regards Miran")* For anyone experiencing this issue get in touch with your hosting provider. Our hosts response which corrected the issue: "This issue should be solved. The error was getting triggered by Mod Security" Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODg5NTA1LXVwZGF0ZS1jYXJ0LXBhZ2UtZm9yYmlkZGVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.184 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)