[Skip to main content](#vessel-content) # Brand display in drop down at back end. ## - **[mmijat](/forum/user/6617-mmijat "View mmijat's Profile")** - [![mmijat's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6617-mmijat "View mmijat's Profile") Topic Author - [ Offline](/forum/user/6617-mmijat) Less More - Posts: 37 - Thank you received: 0 - - 8 years 1 month ago [\#298903](#298903) by [mmijat](/forum/user/6617-mmijat "View mmijat's Profile") *[Brand display in drop down at back end.](/forum/32-content-creation/895921-brand-display-in-drop-down-at-back-end#298903 "-- url of the page with the problem -- : funstartforkids.com.au/staging3 -- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.8.13 Hi, I have a staging site in progress at the moment that has had products imported with no issues from the current site. The problem is that when I create new brands (Products>Brands> etc) the new brands don't show up in the drop down menu in the products listing. (see 2nd screenshot) All of the old brands are in the drop down, and both old and new ones are all in the tree on the side, just not in the drop down. (and therefore not in the drop down selection for each new product) An example is "Logico" and "Oskar and Ellen". What have I missed when I created these new brands? Thank you in advance. Marisa")* was created by *[mmijat](/forum/user/6617-mmijat "View mmijat's Profile")* -- url of the page with the problem -- : [ funstartforkids.com.au/staging3](https://funstartforkids.com.au/staging3) -- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.8.13 Hi, I have a staging site in progress at the moment that has had products imported with no issues from the current site. The problem is that when I create new brands (Products>Brands> etc) the new brands don't show up in the drop down menu in the products listing. (see 2nd screenshot) All of the old brands are in the drop down, and both old and new ones are all in the tree on the side, just not in the drop down. (and therefore not in the drop down selection for each new product) An example is "Logico" and "Oskar and Ellen". What have I missed when I created these new brands? Thank you in advance. Marisa - [ ![brandsintree.png](/forum/attachment/45040) ](/forum/attachment/45040 "brandsintree.png") [ ](/forum/attachment/45040?download=1 "brandsintree.png") - [ ![brands_2018-10-11.png](/forum/attachment/45041) ](/forum/attachment/45041 "...2018-10-11.png") [ ](/forum/attachment/45041?download=1 "...2018-10-11.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODk1OTIxLWJyYW5kLWRpc3BsYXktaW4tZHJvcC1kb3duLWF0LWJhY2stZW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 652 - - 8 years 1 month ago - 8 years 1 month ago [\#298919](#298919) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Brand display in drop down at back end.](/forum/32-content-creation/895921-brand-display-in-drop-down-at-back-end#298919 "-- url of the page with the problem -- : funstartforkids.com.au/staging3 -- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.8.13 Hi, I have a staging site in progress at the moment that has had products imported with no issues from the current site. The problem is that when I create new brands (Products>Brands> etc) the new brands don't show up in the drop down menu in the products listing. (see 2nd screenshot) All of the old brands are in the drop down, and both old and new ones are all in the tree on the side, just not in the drop down. (and therefore not in the drop down selection for each new product) An example is "Logico" and "Oskar and Ellen". What have I missed when I created these new brands? Thank you in advance. Marisa")* Hello, So far hard to say, can you provide one of your **new brand setting** page screenshot, the **brands** listing as well. Take care to provide the **full screen** view with all settings well complete pages with all the options **clearly readable**. Awaiting news from you. Regards Last edit: 8 years 1 month ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODk1OTIxLWJyYW5kLWRpc3BsYXktaW4tZHJvcC1kb3duLWF0LWJhY2stZW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mmijat](/forum/user/6617-mmijat "View mmijat's Profile")** - [![mmijat's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6617-mmijat "View mmijat's Profile") Topic Author - [ Offline](/forum/user/6617-mmijat) Less More - Posts: 37 - Thank you received: 0 - - 8 years 1 month ago [\#298976](#298976) by [mmijat](/forum/user/6617-mmijat "View mmijat's Profile") Replied by *[mmijat](/forum/user/6617-mmijat "View mmijat's Profile")* on topic *[Brand display in drop down at back end.](/forum/32-content-creation/895921-brand-display-in-drop-down-at-back-end#298976 "-- url of the page with the problem -- : funstartforkids.com.au/staging3 -- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.8.13 Hi, I have a staging site in progress at the moment that has had products imported with no issues from the current site. The problem is that when I create new brands (Products>Brands> etc) the new brands don't show up in the drop down menu in the products listing. (see 2nd screenshot) All of the old brands are in the drop down, and both old and new ones are all in the tree on the side, just not in the drop down. (and therefore not in the drop down selection for each new product) An example is "Logico" and "Oskar and Ellen". What have I missed when I created these new brands? Thank you in advance. Marisa")* Hi, Thanks for your response. Here are the screenshots: [ ![Brandslist.png](/forum/attachment/45051) ](/forum/attachment/45051 "Brandslist.png") Is this what you meant be brands list? Here is are the screenshots of a brand that currently does not work: [ ![Brandshot1_2018-10-12.png](/forum/attachment/45052) ](/forum/attachment/45052 "...2018-10-12.png") [ ![Brandshot1b_2018-10-12-2.png](/forum/attachment/45053) ](/forum/attachment/45053 "...18-10-12-2.png") Hopefully you can spot something straight away. Thanks in advance. Regards, Marisa - [ ![Brandslist.png](/forum/attachment/45051) ](/forum/attachment/45051 "Brandslist.png") [ ](/forum/attachment/45051?download=1 "Brandslist.png") - [ ![Brandshot1_2018-10-12.png](/forum/attachment/45052) ](/forum/attachment/45052 "...2018-10-12.png") [ ](/forum/attachment/45052?download=1 "...2018-10-12.png") - [ ![Brandshot1b_2018-10-12-2.png](/forum/attachment/45053) ](/forum/attachment/45053 "...18-10-12-2.png") [ ](/forum/attachment/45053?download=1 "...18-10-12-2.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODk1OTIxLWJyYW5kLWRpc3BsYXktaW4tZHJvcC1kb3duLWF0LWJhY2stZW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 8 years 1 month ago [\#298978](#298978) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Brand display in drop down at back end.](/forum/32-content-creation/895921-brand-display-in-drop-down-at-back-end#298978 "-- url of the page with the problem -- : funstartforkids.com.au/staging3 -- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.8.13 Hi, I have a staging site in progress at the moment that has had products imported with no issues from the current site. The problem is that when I create new brands (Products>Brands> etc) the new brands don't show up in the drop down menu in the products listing. (see 2nd screenshot) All of the old brands are in the drop down, and both old and new ones are all in the tree on the side, just not in the drop down. (and therefore not in the drop down selection for each new product) An example is "Logico" and "Oskar and Ellen". What have I missed when I created these new brands? Thank you in advance. Marisa")* Hi, The screenshots look good. Could you provide a backend and a FTP access via our contact form along with a link to this thread so that we can have a deeper look into it ? [ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODk1OTIxLWJyYW5kLWRpc3BsYXktaW4tZHJvcC1kb3duLWF0LWJhY2stZW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mmijat](/forum/user/6617-mmijat "View mmijat's Profile")** - [![mmijat's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6617-mmijat "View mmijat's Profile") Topic Author - [ Offline](/forum/user/6617-mmijat) Less More - Posts: 37 - Thank you received: 0 - - 8 years 3 weeks ago [\#299309](#299309) by [mmijat](/forum/user/6617-mmijat "View mmijat's Profile") Replied by *[mmijat](/forum/user/6617-mmijat "View mmijat's Profile")* on topic *[Brand display in drop down at back end.](/forum/32-content-creation/895921-brand-display-in-drop-down-at-back-end#299309 "-- url of the page with the problem -- : funstartforkids.com.au/staging3 -- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.8.13 Hi, I have a staging site in progress at the moment that has had products imported with no issues from the current site. The problem is that when I create new brands (Products>Brands> etc) the new brands don't show up in the drop down menu in the products listing. (see 2nd screenshot) All of the old brands are in the drop down, and both old and new ones are all in the tree on the side, just not in the drop down. (and therefore not in the drop down selection for each new product) An example is "Logico" and "Oskar and Ellen". What have I missed when I created these new brands? Thank you in advance. Marisa")* Thank you, Apologies for the late reply. I will get that sorted and to you soon. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODk1OTIxLWJyYW5kLWRpc3BsYXktaW4tZHJvcC1kb3duLWF0LWJhY2stZW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mmijat](/forum/user/6617-mmijat "View mmijat's Profile")** - [![mmijat's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6617-mmijat "View mmijat's Profile") Topic Author - [ Offline](/forum/user/6617-mmijat) Less More - Posts: 37 - Thank you received: 0 - - 8 years 2 weeks ago [\#299607](#299607) by [mmijat](/forum/user/6617-mmijat "View mmijat's Profile") Replied by *[mmijat](/forum/user/6617-mmijat "View mmijat's Profile")* on topic *[Brand display in drop down at back end.](/forum/32-content-creation/895921-brand-display-in-drop-down-at-back-end#299607 "-- url of the page with the problem -- : funstartforkids.com.au/staging3 -- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.8.13 Hi, I have a staging site in progress at the moment that has had products imported with no issues from the current site. The problem is that when I create new brands (Products>Brands> etc) the new brands don't show up in the drop down menu in the products listing. (see 2nd screenshot) All of the old brands are in the drop down, and both old and new ones are all in the tree on the side, just not in the drop down. (and therefore not in the drop down selection for each new product) An example is "Logico" and "Oskar and Ellen". What have I missed when I created these new brands? Thank you in advance. Marisa")* I've sent through the details as requested. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODk1OTIxLWJyYW5kLWRpc3BsYXktaW4tZHJvcC1kb3duLWF0LWJhY2stZW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 8 years 2 weeks ago [\#299614](#299614) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Brand display in drop down at back end.](/forum/32-content-creation/895921-brand-display-in-drop-down-at-back-end#299614 "-- url of the page with the problem -- : funstartforkids.com.au/staging3 -- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.8.13 Hi, I have a staging site in progress at the moment that has had products imported with no issues from the current site. The problem is that when I create new brands (Products>Brands> etc) the new brands don't show up in the drop down menu in the products listing. (see 2nd screenshot) All of the old brands are in the drop down, and both old and new ones are all in the tree on the side, just not in the drop down. (and therefore not in the drop down selection for each new product) An example is "Logico" and "Oskar and Ellen". What have I missed when I created these new brands? Thank you in advance. Marisa")* Hi, The issue is that the type of the "brand" element has been changed from "manufacturer" to "product". And thus, all the new elements that you create under it are listed with the same type, while the old ones still have the type "manufacturer". I've created a mass action for you to see: [ www.funstartforkids.com.au/administrator...edit&massaction\_id=4](https://www.funstartforkids.com.au/administrator/index.php?option=com_hikashop&ctrl=massaction&task=edit&massaction_id=4) [ monosnap.com/file/tuN7bRovBl4XiyO9fcttniEyhHDPUy](https://monosnap.com/file/tuN7bRovBl4XiyO9fcttniEyhHDPUy) However, to change that, you'll have to go in your phpmyadmin and open the table hikashop_category. There, edit the brands element and change its type to "manufacturer". Then, do the same for the brands that arean't displaying. The problem will then be fixed. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODk1OTIxLWJyYW5kLWRpc3BsYXktaW4tZHJvcC1kb3duLWF0LWJhY2stZW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mmijat](/forum/user/6617-mmijat "View mmijat's Profile")** - [![mmijat's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6617-mmijat "View mmijat's Profile") Topic Author - [ Offline](/forum/user/6617-mmijat) Less More - Posts: 37 - Thank you received: 0 - - 8 years 2 weeks ago [\#299682](#299682) by [mmijat](/forum/user/6617-mmijat "View mmijat's Profile") Replied by *[mmijat](/forum/user/6617-mmijat "View mmijat's Profile")* on topic *[Brand display in drop down at back end.](/forum/32-content-creation/895921-brand-display-in-drop-down-at-back-end#299682 "-- url of the page with the problem -- : funstartforkids.com.au/staging3 -- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.8.13 Hi, I have a staging site in progress at the moment that has had products imported with no issues from the current site. The problem is that when I create new brands (Products>Brands> etc) the new brands don't show up in the drop down menu in the products listing. (see 2nd screenshot) All of the old brands are in the drop down, and both old and new ones are all in the tree on the side, just not in the drop down. (and therefore not in the drop down selection for each new product) An example is "Logico" and "Oskar and Ellen". What have I missed when I created these new brands? Thank you in advance. Marisa")* Thank you for your reply. I will try it out. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vODk1OTIxLWJyYW5kLWRpc3BsYXktaW4tZHJvcC1kb3duLWF0LWJhY2stZW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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