[Skip to main content](#vessel-content) # Error on saving product because of case sensitive filename ## - **[remcovolbeda](/forum/user/56255-remcovolbeda "View remcovolbeda's Profile")** - [![remcovolbeda's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56255-remcovolbeda "View remcovolbeda's Profile") Topic Author - [ Offline](/forum/user/56255-remcovolbeda) Less More - Posts: 22 - Thank you received: 2 - - 4 years 4 months ago [\#342657](#342657) by [remcovolbeda](/forum/user/56255-remcovolbeda "View remcovolbeda's Profile") *[Error on saving product because of case sensitive filename](/forum/32-content-creation/904619-error-on-saving-product-because-of-case-sensitive-filename#342657 "-- url of the page with the problem -- : paintmaster.nl -- HikaShop version -- : 4.6.0 -- Joomla version -- : 4.1.5 -- PHP version -- : 8.0.20 -- Browser(s) name and version -- : all browsers -- Error-message(debug-mod must be tuned on) -- : no errormessage Hi, I migrated a Joomla 3 webshop to Joomla 4. Now I am using PHP 8.0.20 that seems to be more case-sensitive in filenames. In the hikashop database alle filenames are lowercase, but some of the real filenames in my webshop have uppercase letters. When trying to save a product that has at least one uppercase letter, I get "error saving" message. I have renamed all files to lowercase and now it works, but maybe you can have a look at this problem also. Kind regards, Peter")* was created by *[remcovolbeda](/forum/user/56255-remcovolbeda "View remcovolbeda's Profile")* -- url of the page with the problem -- : [ paintmaster.nl](https://paintmaster.nl) -- HikaShop version -- : 4.6.0 -- Joomla version -- : 4.1.5 -- PHP version -- : 8.0.20 -- Browser(s) name and version -- : all browsers -- Error-message(debug-mod must be tuned on) -- : no errormessage Hi, I migrated a Joomla 3 webshop to Joomla 4. Now I am using PHP 8.0.20 that seems to be more case-sensitive in filenames. In the hikashop database alle filenames are lowercase, but some of the real filenames in my webshop have uppercase letters. When trying to save a product that has at least one uppercase letter, I get "error saving" message. I have renamed all files to lowercase and now it works, but maybe you can have a look at this problem also. Kind regards, Peter Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vOTA0NjE5LWVycm9yLW9uLXNhdmluZy1wcm9kdWN0LWJlY2F1c2Utb2YtY2FzZS1zZW5zaXRpdmUtZmlsZW5hbWU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14294 - - 4 years 1 month ago [\#345534](#345534) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error on saving product because of case sensitive filename](/forum/32-content-creation/904619-error-on-saving-product-because-of-case-sensitive-filename#345534 "-- url of the page with the problem -- : paintmaster.nl -- HikaShop version -- : 4.6.0 -- Joomla version -- : 4.1.5 -- PHP version -- : 8.0.20 -- Browser(s) name and version -- : all browsers -- Error-message(debug-mod must be tuned on) -- : no errormessage Hi, I migrated a Joomla 3 webshop to Joomla 4. Now I am using PHP 8.0.20 that seems to be more case-sensitive in filenames. In the hikashop database alle filenames are lowercase, but some of the real filenames in my webshop have uppercase letters. When trying to save a product that has at least one uppercase letter, I get "error saving" message. I have renamed all files to lowercase and now it works, but maybe you can have a look at this problem also. Kind regards, Peter")* Hi, Which file did you change ? As far as I know, all the files in HikaShop are lowercase. Also, I don't see why having an uppercase in the product name would be linked to an issue with a file name. Could you provide more information on the situation ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vOTA0NjE5LWVycm9yLW9uLXNhdmluZy1wcm9kdWN0LWJlY2F1c2Utb2YtY2FzZS1zZW5zaXRpdmUtZmlsZW5hbWU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[remcovolbeda](/forum/user/56255-remcovolbeda "View remcovolbeda's Profile")** - [![remcovolbeda's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56255-remcovolbeda "View remcovolbeda's Profile") Topic Author - [ Offline](/forum/user/56255-remcovolbeda) Less More - Posts: 22 - Thank you received: 2 - - 4 years 1 month ago [\#345539](#345539) by [remcovolbeda](/forum/user/56255-remcovolbeda "View remcovolbeda's Profile") Replied by *[remcovolbeda](/forum/user/56255-remcovolbeda "View remcovolbeda's Profile")* on topic *[Error on saving product because of case sensitive filename](/forum/32-content-creation/904619-error-on-saving-product-because-of-case-sensitive-filename#345539 "-- url of the page with the problem -- : paintmaster.nl -- HikaShop version -- : 4.6.0 -- Joomla version -- : 4.1.5 -- PHP version -- : 8.0.20 -- Browser(s) name and version -- : all browsers -- Error-message(debug-mod must be tuned on) -- : no errormessage Hi, I migrated a Joomla 3 webshop to Joomla 4. Now I am using PHP 8.0.20 that seems to be more case-sensitive in filenames. In the hikashop database alle filenames are lowercase, but some of the real filenames in my webshop have uppercase letters. When trying to save a product that has at least one uppercase letter, I get "error saving" message. I have renamed all files to lowercase and now it works, but maybe you can have a look at this problem also. Kind regards, Peter")* Hi, I did not change a php-file, but renamed the filenames of the jpg images that contained uppercase characters. Setting them to lowercase solved the problem. Regards, Peter Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vOTA0NjE5LWVycm9yLW9uLXNhdmluZy1wcm9kdWN0LWJlY2F1c2Utb2YtY2FzZS1zZW5zaXRpdmUtZmlsZW5hbWU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 652 - - 4 years 1 month ago - 4 years 1 month ago [\#345557](#345557) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Error on saving product because of case sensitive filename](/forum/32-content-creation/904619-error-on-saving-product-because-of-case-sensitive-filename#345557 "-- url of the page with the problem -- : paintmaster.nl -- HikaShop version -- : 4.6.0 -- Joomla version -- : 4.1.5 -- PHP version -- : 8.0.20 -- Browser(s) name and version -- : all browsers -- Error-message(debug-mod must be tuned on) -- : no errormessage Hi, I migrated a Joomla 3 webshop to Joomla 4. Now I am using PHP 8.0.20 that seems to be more case-sensitive in filenames. In the hikashop database alle filenames are lowercase, but some of the real filenames in my webshop have uppercase letters. When trying to save a product that has at least one uppercase letter, I get "error saving" message. I have renamed all files to lowercase and now it works, but maybe you can have a look at this problem also. Kind regards, Peter")* Hello, We process some tests with this configuration php 8.1/Joomla 4.2.3/ HikaShop 4.6.2. In details : 1°) I try to create a folder with uppercase then put inside an img, then I link it to a product (ex: **Folders**/name_file.png) 2°) Same for an image with an uppercase in image name (ex: **Name\_file**.png) 3°) Even with the file format (ex: name_file.**PNG**) Without be able to see any issue, if you are able to reproduce your previously described issue, we are very interested to know more about this error. Regards Last edit: 4 years 1 month ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vOTA0NjE5LWVycm9yLW9uLXNhdmluZy1wcm9kdWN0LWJlY2F1c2Utb2YtY2FzZS1zZW5zaXRpdmUtZmlsZW5hbWU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[remcovolbeda](/forum/user/56255-remcovolbeda "View remcovolbeda's Profile")** - [![remcovolbeda's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56255-remcovolbeda "View remcovolbeda's Profile") Topic Author - [ Offline](/forum/user/56255-remcovolbeda) Less More - Posts: 22 - Thank you received: 2 - - 4 years 1 month ago [\#345569](#345569) by [remcovolbeda](/forum/user/56255-remcovolbeda "View remcovolbeda's Profile") Replied by *[remcovolbeda](/forum/user/56255-remcovolbeda "View remcovolbeda's Profile")* on topic *[Error on saving product because of case sensitive filename](/forum/32-content-creation/904619-error-on-saving-product-because-of-case-sensitive-filename#345569 "-- url of the page with the problem -- : paintmaster.nl -- HikaShop version -- : 4.6.0 -- Joomla version -- : 4.1.5 -- PHP version -- : 8.0.20 -- Browser(s) name and version -- : all browsers -- Error-message(debug-mod must be tuned on) -- : no errormessage Hi, I migrated a Joomla 3 webshop to Joomla 4. Now I am using PHP 8.0.20 that seems to be more case-sensitive in filenames. In the hikashop database alle filenames are lowercase, but some of the real filenames in my webshop have uppercase letters. When trying to save a product that has at least one uppercase letter, I get "error saving" message. I have renamed all files to lowercase and now it works, but maybe you can have a look at this problem also. Kind regards, Peter")* Hello, Just to let you know that in the past 3 months I have done about 5 migrations to Joomla 4 with HikaShop and I did not get the same problem with case-sensitivity. Reproducing the issue now is not possible because I don't have a backup of that configuration anymore. Thanks for you efforts, and for the great webshop-extension! Kind regards, Peter The following user(s) said Thank You: [Philip](/forum/user/34318-philip "View Philip's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vOTA0NjE5LWVycm9yLW9uLXNhdmluZy1wcm9kdWN0LWJlY2F1c2Utb2YtY2FzZS1zZW5zaXRpdmUtZmlsZW5hbWU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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