[Skip to main content](#vessel-content) # Bad Quality of product pictures ## - **[Anjasshop](/forum/user/60022-anjasshop "View Anjasshop's Profile")** - [![Anjasshop's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/60022-anjasshop "View Anjasshop's Profile") Topic Author - [ Offline](/forum/user/60022-anjasshop) Less More - Posts: 43 - Thank you received: 3 - - 2 years 9 months ago [\#358302](#358302) by [Anjasshop](/forum/user/60022-anjasshop "View Anjasshop's Profile") *[Bad Quality of product pictures](/forum/32-content-creation/907599-bad-quality-of-product-pictures#358302 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 4.2 -- PHP version -- : 8.1 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Quality of product pictures Dear team, I have been trying for some time to display images in sharp focus both in the category view and on the product page. Although the quality/resolution of the original images is very good, I only get a reduced quality display. My setting for product images is e.g. 350 x 350px, the sharp original image also has this size, but no longer when it is displayed as a product image. Is there a setting that allows me to show the images accordingly without losing any quality? Thanks in advance Anja")* was created by *[Anjasshop](/forum/user/60022-anjasshop "View Anjasshop's Profile")* -- HikaShop version -- : 5.0.2 -- Joomla version -- : 4.2 -- PHP version -- : 8.1 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Quality of product pictures Dear team, I have been trying for some time to display images in sharp focus both in the category view and on the product page. Although the quality/resolution of the original images is very good, I only get a reduced quality display. My setting for product images is e.g. 350 x 350px, the sharp original image also has this size, but no longer when it is displayed as a product image. Is there a setting that allows me to show the images accordingly without losing any quality? Thanks in advance Anja - [ ![1kosmetik_am_see_screenshot.jpg](/forum/attachment/58592) ](/forum/attachment/58592 "...screenshot.jpg") [ ](/forum/attachment/58592?download=1 "...screenshot.jpg") - [ ![1kosmetik_am_see_original.jpg](/forum/attachment/58593) ](/forum/attachment/58593 "...e_original.jpg") [ ](/forum/attachment/58593?download=1 "...e_original.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vOTA3NTk5LWJhZC1xdWFsaXR5LW9mLXByb2R1Y3QtcGljdHVyZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[oxido](/forum/user/29793-oxido "View oxido's Profile")** - [![oxido's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29793-oxido "View oxido's Profile") - [ Offline](/forum/user/29793-oxido) Less More - Posts: 283 - Thank you received: 42 - - 2 years 9 months ago [\#358303](#358303) by [oxido](/forum/user/29793-oxido "View oxido's Profile") Replied by *[oxido](/forum/user/29793-oxido "View oxido's Profile")* on topic *[Bad Quality of product pictures](/forum/32-content-creation/907599-bad-quality-of-product-pictures#358303 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 4.2 -- PHP version -- : 8.1 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Quality of product pictures Dear team, I have been trying for some time to display images in sharp focus both in the category view and on the product page. Although the quality/resolution of the original images is very good, I only get a reduced quality display. My setting for product images is e.g. 350 x 350px, the sharp original image also has this size, but no longer when it is displayed as a product image. Is there a setting that allows me to show the images accordingly without losing any quality? Thanks in advance Anja")* Hi, Did you set something in: Hikashop > Systems> Configuration > Images: Image resize during upload (width x height) ? If you did, delete what you have there and just use a program like FastStone Resizer to resize bulk images and keep them HQ with small size for files. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vOTA3NTk5LWJhZC1xdWFsaXR5LW9mLXByb2R1Y3QtcGljdHVyZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Anjasshop](/forum/user/60022-anjasshop "View Anjasshop's Profile")** - [![Anjasshop's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/60022-anjasshop "View Anjasshop's Profile") Topic Author - [ Offline](/forum/user/60022-anjasshop) Less More - Posts: 43 - Thank you received: 3 - - 2 years 9 months ago [\#358304](#358304) by [Anjasshop](/forum/user/60022-anjasshop "View Anjasshop's Profile") Replied by *[Anjasshop](/forum/user/60022-anjasshop "View Anjasshop's Profile")* on topic *[Bad Quality of product pictures](/forum/32-content-creation/907599-bad-quality-of-product-pictures#358304 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 4.2 -- PHP version -- : 8.1 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Quality of product pictures Dear team, I have been trying for some time to display images in sharp focus both in the category view and on the product page. Although the quality/resolution of the original images is very good, I only get a reduced quality display. My setting for product images is e.g. 350 x 350px, the sharp original image also has this size, but no longer when it is displayed as a product image. Is there a setting that allows me to show the images accordingly without losing any quality? Thanks in advance Anja")* Hi, thank you for your answer, but I do not find any button in the configuration, that would allow an image resize? And I dont want to resize the pictures, they are already optimized for that purpose.. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vOTA3NTk5LWJhZC1xdWFsaXR5LW9mLXByb2R1Y3QtcGljdHVyZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[oxido](/forum/user/29793-oxido "View oxido's Profile")** - [![oxido's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29793-oxido "View oxido's Profile") - [ Offline](/forum/user/29793-oxido) Less More - Posts: 283 - Thank you received: 42 - - 2 years 9 months ago - 2 years 9 months ago [\#358306](#358306) by [oxido](/forum/user/29793-oxido "View oxido's Profile") Replied by *[oxido](/forum/user/29793-oxido "View oxido's Profile")* on topic *[Bad Quality of product pictures](/forum/32-content-creation/907599-bad-quality-of-product-pictures#358306 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 4.2 -- PHP version -- : 8.1 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Quality of product pictures Dear team, I have been trying for some time to display images in sharp focus both in the category view and on the product page. Although the quality/resolution of the original images is very good, I only get a reduced quality display. My setting for product images is e.g. 350 x 350px, the sharp original image also has this size, but no longer when it is displayed as a product image. Is there a setting that allows me to show the images accordingly without losing any quality? Thanks in advance Anja")* Hikashop > Systems> Configuration > Images: Image resize during upload (width x height) ? [ ![hikashop-img-resize-oxido_2024-01-17.jpeg](/forum/attachment/58596) ](/forum/attachment/58596 "...024-01-17.jpeg") [ ![hikashop-img-resize-oxido-2_2024-01-17.jpeg](/forum/attachment/58597) ](/forum/attachment/58597 "...024-01-17.jpeg") - [ ![hikashop-img-resize-oxido_2024-01-17.jpeg](/forum/attachment/58596) ](/forum/attachment/58596 "...024-01-17.jpeg") [ ](/forum/attachment/58596?download=1 "...024-01-17.jpeg") - [ ![hikashop-img-resize-oxido-2_2024-01-17.jpeg](/forum/attachment/58597) ](/forum/attachment/58597 "...024-01-17.jpeg") [ ](/forum/attachment/58597?download=1 "...024-01-17.jpeg") Last edit: 2 years 9 months ago by [oxido](/forum/user/29793-oxido "View oxido's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vOTA3NTk5LWJhZC1xdWFsaXR5LW9mLXByb2R1Y3QtcGljdHVyZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Anjasshop](/forum/user/60022-anjasshop "View Anjasshop's Profile")** - [![Anjasshop's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/60022-anjasshop "View Anjasshop's Profile") Topic Author - [ Offline](/forum/user/60022-anjasshop) Less More - Posts: 43 - Thank you received: 3 - - 2 years 9 months ago [\#358308](#358308) by [Anjasshop](/forum/user/60022-anjasshop "View Anjasshop's Profile") Replied by *[Anjasshop](/forum/user/60022-anjasshop "View Anjasshop's Profile")* on topic *[Bad Quality of product pictures](/forum/32-content-creation/907599-bad-quality-of-product-pictures#358308 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 4.2 -- PHP version -- : 8.1 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Quality of product pictures Dear team, I have been trying for some time to display images in sharp focus both in the category view and on the product page. Although the quality/resolution of the original images is very good, I only get a reduced quality display. My setting for product images is e.g. 350 x 350px, the sharp original image also has this size, but no longer when it is displayed as a product image. Is there a setting that allows me to show the images accordingly without losing any quality? Thanks in advance Anja")* Okay, thank you, but this button is missing in my backend? - [ ![Screenshot2024-01-17at16-33-34KosmetikamSee-Administration-Konfiguration.png](/forum/attachment/58601) ](/forum/attachment/58601 "...figuration.png") [ ](/forum/attachment/58601?download=1 "...figuration.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vOTA3NTk5LWJhZC1xdWFsaXR5LW9mLXByb2R1Y3QtcGljdHVyZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86357 - Thank you received: 14289 - - 2 years 9 months ago [\#358310](#358310) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Bad Quality of product pictures](/forum/32-content-creation/907599-bad-quality-of-product-pictures#358310 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 4.2 -- PHP version -- : 8.1 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Quality of product pictures Dear team, I have been trying for some time to display images in sharp focus both in the category view and on the product page. Although the quality/resolution of the original images is very good, I only get a reduced quality display. My setting for product images is e.g. 350 x 350px, the sharp original image also has this size, but no longer when it is displayed as a product image. Is there a setting that allows me to show the images accordingly without losing any quality? Thanks in advance Anja")* Hi, As @oxido said, you want to check the "Image resize during upload" setting of the HikaShop configuration page. If that setting is not empty, HikaShop will resize your images when you add them to your products and categories and this can incur a loss of sharpness. So make sure that this setting is empty. Now, this will only solve the problem for new images you'll add to your products / categories. For images already added to your shop, you would need to reupload them via FTP in the folder images/com_hikashop/upload/ Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMyLWNvbnRlbnQtY3JlYXRpb24vOTA3NTk5LWJhZC1xdWFsaXR5LW9mLXByb2R1Y3QtcGljdHVyZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.069 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)