[Skip to main content](#vessel-content) # User Address Information Cut Off in Popup Screen ## - **[nijale](/forum/user/25077-nijale "View nijale's Profile")** - [![nijale's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/25077-nijale "View nijale's Profile") Topic Author - [ Offline](/forum/user/25077-nijale) Less More - Posts: 10 - Thank you received: 1 - - 13 years 1 month ago [\#122370](#122370) by [nijale](/forum/user/25077-nijale "View nijale's Profile") *[User Address Information Cut Off in Popup Screen](/forum/33-customers/861765-user-address-information-cut-off-in-popup-screen#122370 "I am not sure if this is a Hikashop issue or a Joomla issue. I just upgraded to the Hikashop Business version and the Joomla 3.1.5 version at the same time. When I am looking at a particular user and I click on the edit icon in the address area, the popup screen that is displayed is cut off. I am unable to scroll all the way down and look at all of the customer information. I have attached a screen shot. I have tested this in Firefox and IE and the same thing happens. Any suggestions on how to fix this? Thank you! -- HikaShop version -- :just updated to Business version -- Joomla version -- : 3.1.5")* was created by *[nijale](/forum/user/25077-nijale "View nijale's Profile")* I am not sure if this is a Hikashop issue or a Joomla issue. I just upgraded to the Hikashop Business version and the Joomla 3.1.5 version at the same time. When I am looking at a particular user and I click on the edit icon in the address area, the popup screen that is displayed is cut off. I am unable to scroll all the way down and look at all of the customer information. I have attached a screen shot. I have tested this in Firefox and IE and the same thing happens. Any suggestions on how to fix this? Thank you! [ ![h8e32224.jpg](/forum/attachment/12162) ](/forum/attachment/12162 "h8e32224.jpg") -- HikaShop version -- :just updated to Business version -- Joomla version -- : 3.1.5 - [ ![h8e32224.jpg](/forum/attachment/12162) ](/forum/attachment/12162 "h8e32224.jpg") [ ](/forum/attachment/12162?download=1 "h8e32224.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjE3NjUtdXNlci1hZGRyZXNzLWluZm9ybWF0aW9uLWN1dC1vZmYtaW4tcG9wdXAtc2NyZWVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 1 month ago [\#122401](#122401) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[User Address Information Cut Off in Popup Screen](/forum/33-customers/861765-user-address-information-cut-off-in-popup-screen#122401 "I am not sure if this is a Hikashop issue or a Joomla issue. I just upgraded to the Hikashop Business version and the Joomla 3.1.5 version at the same time. When I am looking at a particular user and I click on the edit icon in the address area, the popup screen that is displayed is cut off. I am unable to scroll all the way down and look at all of the customer information. I have attached a screen shot. I have tested this in Firefox and IE and the same thing happens. Any suggestions on how to fix this? Thank you! -- HikaShop version -- :just updated to Business version -- Joomla version -- : 3.1.5")* Hi, It's both Joomla and HikaShop. The popup system with firsts version of Joomla 3 had some style errors that we fixed in the HikaShop CSS. But they finally fixed it and now it generates some troubles with "smaller" screens (below 1280px width). You can edit the HikaShop backend CSS file and replace Code: @media only screen and (max-width: 1280px) { div.modal.fade.in{ width: 960px !important; margin-left: -480px !important; top : 50% !important; left: 50% !important; } } @media only screen and (max-width: 960px) { div.modal.fade.in{ width: 800px !important; margin-left: -400px !important; top : 50% !important; left: 50% !important; } } @media only screen and (max-width: 800px) { div.modal.fade.in{ width: 640px !important; margin-left: -320px !important; top : 50% !important; left: 50% !important; } } @media only screen and (max-width: 640px) { div.modal.fade.in{ width: 480px !important; margin-left: -240px !important; top : 10% !important; left: 50% !important; } } @media only screen and (max-width: 480px) { div.modal.fade.in{ width: 320px !important; margin-left: -160px !important; top : 10% !important; left: 50% !important; } } By Code: @media only screen and (max-width: 960px) { div.modal.fade.in { max-width: 800px !important; margin-left: -400px !important; left: 50% !important; } } @media only screen and (max-width: 800px) { div.modal.fade.in { max-width: 640px !important; margin-left: -320px !important; left: 50% !important; } } @media only screen and (max-width: 640px) { div.modal.fade.in { max-width: 480px !important; margin-left: -240px !important; top : 5% !important; left: 50% !important; } } @media only screen and (max-width: 480px) { div.modal.fade.in { max-width: 320px !important; margin-left: -160px !important; top : 5% !important; left: 50% !important; } } It should improve the popups. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjE3NjUtdXNlci1hZGRyZXNzLWluZm9ybWF0aW9uLWN1dC1vZmYtaW4tcG9wdXAtc2NyZWVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nijale](/forum/user/25077-nijale "View nijale's Profile")** - [![nijale's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/25077-nijale "View nijale's Profile") Topic Author - [ Offline](/forum/user/25077-nijale) Less More - Posts: 10 - Thank you received: 1 - - 13 years 1 month ago [\#122437](#122437) by [nijale](/forum/user/25077-nijale "View nijale's Profile") Replied by *[nijale](/forum/user/25077-nijale "View nijale's Profile")* on topic *[User Address Information Cut Off in Popup Screen](/forum/33-customers/861765-user-address-information-cut-off-in-popup-screen#122437 "I am not sure if this is a Hikashop issue or a Joomla issue. I just upgraded to the Hikashop Business version and the Joomla 3.1.5 version at the same time. When I am looking at a particular user and I click on the edit icon in the address area, the popup screen that is displayed is cut off. I am unable to scroll all the way down and look at all of the customer information. I have attached a screen shot. I have tested this in Firefox and IE and the same thing happens. Any suggestions on how to fix this? Thank you! -- HikaShop version -- :just updated to Business version -- Joomla version -- : 3.1.5")* Thank you for your reply. I am not finding the file that I need to edit. What is the name of the file and is it in Joomla under Hikashop, Display, Views or in the cPanel? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjE3NjUtdXNlci1hZGRyZXNzLWluZm9ybWF0aW9uLWN1dC1vZmYtaW4tcG9wdXAtc2NyZWVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nijale](/forum/user/25077-nijale "View nijale's Profile")** - [![nijale's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/25077-nijale "View nijale's Profile") Topic Author - [ Offline](/forum/user/25077-nijale) Less More - Posts: 10 - Thank you received: 1 - - 13 years 1 month ago [\#122438](#122438) by [nijale](/forum/user/25077-nijale "View nijale's Profile") Replied by *[nijale](/forum/user/25077-nijale "View nijale's Profile")* on topic *[User Address Information Cut Off in Popup Screen](/forum/33-customers/861765-user-address-information-cut-off-in-popup-screen#122438 "I am not sure if this is a Hikashop issue or a Joomla issue. I just upgraded to the Hikashop Business version and the Joomla 3.1.5 version at the same time. When I am looking at a particular user and I click on the edit icon in the address area, the popup screen that is displayed is cut off. I am unable to scroll all the way down and look at all of the customer information. I have attached a screen shot. I have tested this in Firefox and IE and the same thing happens. Any suggestions on how to fix this? Thank you! -- HikaShop version -- :just updated to Business version -- Joomla version -- : 3.1.5")* I found the file and your changes work great. For others who might need to make this change, the file is part of the Joomla files under media, com_hikashop, css, backend_default.css. Thank you! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjE3NjUtdXNlci1hZGRyZXNzLWluZm9ybWF0aW9uLWN1dC1vZmYtaW4tcG9wdXAtc2NyZWVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 1 month ago [\#122441](#122441) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[User Address Information Cut Off in Popup Screen](/forum/33-customers/861765-user-address-information-cut-off-in-popup-screen#122441 "I am not sure if this is a Hikashop issue or a Joomla issue. I just upgraded to the Hikashop Business version and the Joomla 3.1.5 version at the same time. When I am looking at a particular user and I click on the edit icon in the address area, the popup screen that is displayed is cut off. I am unable to scroll all the way down and look at all of the customer information. I have attached a screen shot. I have tested this in Firefox and IE and the same thing happens. Any suggestions on how to fix this? Thank you! -- HikaShop version -- :just updated to Business version -- Joomla version -- : 3.1.5")* Hi, Good to know. So I will validate it and integrate these modifications in the next HikaShop package. Thanks for your feedback. --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjE3NjUtdXNlci1hZGRyZXNzLWluZm9ybWF0aW9uLWN1dC1vZmYtaW4tcG9wdXAtc2NyZWVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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