[Skip to main content](#vessel-content) # Address change on account page not possible ## - **[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")** - [![1fcb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/337-1fcb "View 1fcb's Profile") Topic Author - [ Offline](/forum/user/337-1fcb) Less More - Posts: 137 - Thank you received: 2 - - 13 years 1 month ago [\#122456](#122456) by [1fcb](/forum/user/337-1fcb "View 1fcb's Profile") *[Address change on account page not possible](/forum/33-customers/861776-address-change-on-account-page-not-possible#122456 "-- HikaShop version -- :2.2.1 -- Joomla version -- : 3.1.5 hi, when I want to change an address on the front end by going into the "member account" and "manage your addresses", I can'T add or change the address by pressing the respective buttons. Just no operation occurs. Address change and add works during the checkout however. Also the layout of the memeber area is very weird compared to all other stylish areas of Hikashop... I would like to redesign in the CSS but would need to know which classes make up the bulky header.")* was created by *[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")* -- HikaShop version -- :2.2.1 -- Joomla version -- : 3.1.5 hi, when I want to change an address on the front end by going into the "member account" and "manage your addresses", I can'T add or change the address by pressing the respective buttons. Just no operation occurs. Address change and add works during the checkout however. Also the layout of the memeber area is very weird compared to all other stylish areas of Hikashop... I would like to redesign in the CSS but would need to know which classes make up the bulky header. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjE3NzYtYWRkcmVzcy1jaGFuZ2Utb24tYWNjb3VudC1wYWdlLW5vdC1wb3NzaWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 13 years 1 month ago [\#122550](#122550) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Address change on account page not possible](/forum/33-customers/861776-address-change-on-account-page-not-possible#122550 "-- HikaShop version -- :2.2.1 -- Joomla version -- : 3.1.5 hi, when I want to change an address on the front end by going into the "member account" and "manage your addresses", I can'T add or change the address by pressing the respective buttons. Just no operation occurs. Address change and add works during the checkout however. Also the layout of the memeber area is very weird compared to all other stylish areas of Hikashop... I would like to redesign in the CSS but would need to know which classes make up the bulky header.")* Hi, Can you provide a user account and a link to the page via our contact form so that we can look at the problem in order to analyze the issue ? If you want to know the CSS class of the elements, you can use your browser web development tool. We have a small tutorial on that here: [ www.hikashop.com/support/documentation/1...ize-the-display.html](http://www.hikashop.com/support/documentation/153-customize-the-display.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjE3NzYtYWRkcmVzcy1jaGFuZ2Utb24tYWNjb3VudC1wYWdlLW5vdC1wb3NzaWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 13 years 1 month ago [\#122858](#122858) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Address change on account page not possible](/forum/33-customers/861776-address-change-on-account-page-not-possible#122858 "-- HikaShop version -- :2.2.1 -- Joomla version -- : 3.1.5 hi, when I want to change an address on the front end by going into the "member account" and "manage your addresses", I can'T add or change the address by pressing the respective buttons. Just no operation occurs. Address change and add works during the checkout however. Also the layout of the memeber area is very weird compared to all other stylish areas of Hikashop... I would like to redesign in the CSS but would need to know which classes make up the bulky header.")* Hi there, It looks like you have a JS error. I'm still taking a look but I wonder if you edited any view or the js files of Hikashop. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjE3NzYtYWRkcmVzcy1jaGFuZ2Utb24tYWNjb3VudC1wYWdlLW5vdC1wb3NzaWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")** - [![1fcb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/337-1fcb "View 1fcb's Profile") Topic Author - [ Offline](/forum/user/337-1fcb) Less More - Posts: 137 - Thank you received: 2 - - 13 years 1 month ago [\#123007](#123007) by [1fcb](/forum/user/337-1fcb "View 1fcb's Profile") Replied by *[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")* on topic *[Address change on account page not possible](/forum/33-customers/861776-address-change-on-account-page-not-possible#123007 "-- HikaShop version -- :2.2.1 -- Joomla version -- : 3.1.5 hi, when I want to change an address on the front end by going into the "member account" and "manage your addresses", I can'T add or change the address by pressing the respective buttons. Just no operation occurs. Address change and add works during the checkout however. Also the layout of the memeber area is very weird compared to all other stylish areas of Hikashop... I would like to redesign in the CSS but would need to know which classes make up the bulky header.")* Hi, I have changed the views Checkout address cart, listing_price, step and terms Product listing_img_title and listing_price Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjE3NzYtYWRkcmVzcy1jaGFuZ2Utb24tYWNjb3VudC1wYWdlLW5vdC1wb3NzaWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 1 month ago [\#123022](#123022) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Address change on account page not possible](/forum/33-customers/861776-address-change-on-account-page-not-possible#123022 "-- HikaShop version -- :2.2.1 -- Joomla version -- : 3.1.5 hi, when I want to change an address on the front end by going into the "member account" and "manage your addresses", I can'T add or change the address by pressing the respective buttons. Just no operation occurs. Address change and add works during the checkout however. Also the layout of the memeber area is very weird compared to all other stylish areas of Hikashop... I would like to redesign in the CSS but would need to know which classes make up the bulky header.")* Hi, Can you : 1. Download the last hikashop version through our website, install it, and test it again ? 2. - Save all the changes that you've done through "*Hikashop->Display->Views*" through a text file - Revert it through the hikashop "delete" icon, and test it again Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjE3NzYtYWRkcmVzcy1jaGFuZ2Utb24tYWNjb3VudC1wYWdlLW5vdC1wb3NzaWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")** - [![1fcb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/337-1fcb "View 1fcb's Profile") Topic Author - [ Offline](/forum/user/337-1fcb) Less More - Posts: 137 - Thank you received: 2 - - 13 years 1 month ago [\#123117](#123117) by [1fcb](/forum/user/337-1fcb "View 1fcb's Profile") Replied by *[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")* on topic *[Address change on account page not possible](/forum/33-customers/861776-address-change-on-account-page-not-possible#123117 "-- HikaShop version -- :2.2.1 -- Joomla version -- : 3.1.5 hi, when I want to change an address on the front end by going into the "member account" and "manage your addresses", I can'T add or change the address by pressing the respective buttons. Just no operation occurs. Address change and add works during the checkout however. Also the layout of the memeber area is very weird compared to all other stylish areas of Hikashop... I would like to redesign in the CSS but would need to know which classes make up the bulky header.")* Hi, I have deleted all changes of the views and reinstalled the latest version from your website. Problem still exists. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjE3NzYtYWRkcmVzcy1jaGFuZ2Utb24tYWNjb3VudC1wYWdlLW5vdC1wb3NzaWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 1 month ago [\#123169](#123169) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Address change on account page not possible](/forum/33-customers/861776-address-change-on-account-page-not-possible#123169 "-- HikaShop version -- :2.2.1 -- Joomla version -- : 3.1.5 hi, when I want to change an address on the front end by going into the "member account" and "manage your addresses", I can'T add or change the address by pressing the respective buttons. Just no operation occurs. Address change and add works during the checkout however. Also the layout of the memeber area is very weird compared to all other stylish areas of Hikashop... I would like to redesign in the CSS but would need to know which classes make up the bulky header.")* Hi, I can't access to your website. Does the account deactivated or I missed something for the username ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjE3NzYtYWRkcmVzcy1jaGFuZ2Utb24tYWNjb3VudC1wYWdlLW5vdC1wb3NzaWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")** - [![1fcb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/337-1fcb "View 1fcb's Profile") Topic Author - [ Offline](/forum/user/337-1fcb) Less More - Posts: 137 - Thank you received: 2 - - 13 years 1 month ago [\#123188](#123188) by [1fcb](/forum/user/337-1fcb "View 1fcb's Profile") Replied by *[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")* on topic *[Address change on account page not possible](/forum/33-customers/861776-address-change-on-account-page-not-possible#123188 "-- HikaShop version -- :2.2.1 -- Joomla version -- : 3.1.5 hi, when I want to change an address on the front end by going into the "member account" and "manage your addresses", I can'T add or change the address by pressing the respective buttons. Just no operation occurs. Address change and add works during the checkout however. Also the layout of the memeber area is very weird compared to all other stylish areas of Hikashop... I would like to redesign in the CSS but would need to know which classes make up the bulky header.")* Hi, I have activated the page again. You should be able to access, at least it worked for me. If not, I will send you a new ID via direct contact. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjE3NzYtYWRkcmVzcy1jaGFuZ2Utb24tYWNjb3VudC1wYWdlLW5vdC1wb3NzaWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 1 month ago [\#123199](#123199) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Address change on account page not possible](/forum/33-customers/861776-address-change-on-account-page-not-possible#123199 "-- HikaShop version -- :2.2.1 -- Joomla version -- : 3.1.5 hi, when I want to change an address on the front end by going into the "member account" and "manage your addresses", I can'T add or change the address by pressing the respective buttons. Just no operation occurs. Address change and add works during the checkout however. Also the layout of the memeber area is very weird compared to all other stylish areas of Hikashop... I would like to redesign in the CSS but would need to know which classes make up the bulky header.")* Hi, You are using J3 modal popups but it looks like your template does not handle the javascript for it. Please change the popup mode in the Joomla configuration. [ www.hikashop.com/support/documentation/5...html#display\_general](http://www.hikashop.com/support/documentation/54-hikashop-config.html#display_general) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjE3NzYtYWRkcmVzcy1jaGFuZ2Utb24tYWNjb3VudC1wYWdlLW5vdC1wb3NzaWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")** - [![1fcb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/337-1fcb "View 1fcb's Profile") Topic Author - [ Offline](/forum/user/337-1fcb) Less More - Posts: 137 - Thank you received: 2 - - 13 years 1 month ago [\#123274](#123274) by [1fcb](/forum/user/337-1fcb "View 1fcb's Profile") Replied by *[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")* on topic *[Address change on account page not possible](/forum/33-customers/861776-address-change-on-account-page-not-possible#123274 "-- HikaShop version -- :2.2.1 -- Joomla version -- : 3.1.5 hi, when I want to change an address on the front end by going into the "member account" and "manage your addresses", I can'T add or change the address by pressing the respective buttons. Just no operation occurs. Address change and add works during the checkout however. Also the layout of the memeber area is very weird compared to all other stylish areas of Hikashop... I would like to redesign in the CSS but would need to know which classes make up the bulky header.")* thanks. This was the solution. Now on another point. When a client ispresented with the country selection drop-down list, the default one that is shown is the first in the list, i.e. Afghanistan. Actually, I would like to have Germany already preselected. Is there a way to do that? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjE3NzYtYWRkcmVzcy1jaGFuZ2Utb24tYWNjb3VudC1wYWdlLW5vdC1wb3NzaWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 1 month ago [\#123326](#123326) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Address change on account page not possible](/forum/33-customers/861776-address-change-on-account-page-not-possible#123326 "-- HikaShop version -- :2.2.1 -- Joomla version -- : 3.1.5 hi, when I want to change an address on the front end by going into the "member account" and "manage your addresses", I can'T add or change the address by pressing the respective buttons. Just no operation occurs. Address change and add works during the checkout however. Also the layout of the memeber area is very weird compared to all other stylish areas of Hikashop... I would like to redesign in the CSS but would need to know which classes make up the bulky header.")* Hi, We fixed and improved several things in the zone custom fields. For your problem, I think that you can remove this part Code: if(isset($defaultCountry)){ $country = $defaultCountry; } in the file "administrator/components/com_hikashop/classes/field.php" in order to fix this wrong selection. (This fix is more than that but it will be difficult to explain all little modifications). The complete fixes and improvements will be include in the next HikaShop package. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjE3NzYtYWRkcmVzcy1jaGFuZ2Utb24tYWNjb3VudC1wYWdlLW5vdC1wb3NzaWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? 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