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#   Add Address/Modify Address button doesn't work

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12 years 7 months ago [\#148636](#148636) by [lex131](/forum/user/12191-lex131 "View lex131's Profile")  *[Add Address/Modify Address button doesn't work](/forum/33-customers/866714-add-address-modify-address-button-doesnt-work#148636 "Hello,  First - I have the latest Joomla + The latest Hikashop.  Second: I use the pop-up for the addresses.  My problem: when I go to My Account and then to my Addresses all I can do is erase them.  If I click on the &quot;pencil&quot; icon to modify it, nothing happens. If I click on + Add Address nothing happens. The only way to add an address is to make an order and use the checkout proccess to add an address where the popup does appear and I can enter a new address. I also disabled SEF urls but that was not the problem.  Website link:   nfx.ro:88/oneart.ro")* was created by *[lex131](/forum/user/12191-lex131 "View lex131's Profile")*

Hello,

First - I have the latest Joomla + The latest Hikashop.

Second: I use the pop-up for the addresses.

My problem: when I go to My Account and then to my Addresses all I can do is erase them.

If I click on the "pencil" icon to modify it, nothing happens. If I click on + Add Address nothing happens. The only way to add an address is to make an order and use the checkout proccess to add an address where the popup does appear and I can enter a new address.
I also disabled SEF urls but that was not the problem.

Website link: [ nfx.ro:88/oneart.ro](http://nfx.ro:88/oneart.ro)

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12 years 7 months ago [\#148671](#148671) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Add Address/Modify Address button doesn't work](/forum/33-customers/866714-add-address-modify-address-button-doesnt-work#148671 "Hello,  First - I have the latest Joomla + The latest Hikashop.  Second: I use the pop-up for the addresses.  My problem: when I go to My Account and then to my Addresses all I can do is erase them.  If I click on the &quot;pencil&quot; icon to modify it, nothing happens. If I click on + Add Address nothing happens. The only way to add an address is to make an order and use the checkout proccess to add an address where the popup does appear and I can enter a new address. I also disabled SEF urls but that was not the problem.  Website link:   nfx.ro:88/oneart.ro")*

Hi,

This comes from a javascript error on the page which prevents the popup library of joomla to initialize the buttons when the page is displayed.
Most of the time, it comes from an incompatibility between mootools and jquery, and in such case, most of the times, it can be solved with jquery easy ( [ extensions.joomla.org/extensions/core-en...jquery-scripts/18327](http://extensions.joomla.org/extensions/core-enhancements/performance/jquery-scripts/18327) ).
If that doesn't help, check the javascript error log of your browser for any error message while on that page.

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12 years 7 months ago [\#148757](#148757) by [lex131](/forum/user/12191-lex131 "View lex131's Profile")  Replied by *[lex131](/forum/user/12191-lex131 "View lex131's Profile")* on topic *[Add Address/Modify Address button doesn't work](/forum/33-customers/866714-add-address-modify-address-button-doesnt-work#148757 "Hello,  First - I have the latest Joomla + The latest Hikashop.  Second: I use the pop-up for the addresses.  My problem: when I go to My Account and then to my Addresses all I can do is erase them.  If I click on the &quot;pencil&quot; icon to modify it, nothing happens. If I click on + Add Address nothing happens. The only way to add an address is to make an order and use the checkout proccess to add an address where the popup does appear and I can enter a new address. I also disabled SEF urls but that was not the problem.  Website link:   nfx.ro:88/oneart.ro")*

Hello,

I tried the extension you mentioned. No change.
I checked firebug - no javascript errors.

Please help me fix this. Tell me how to disable the pop-up and use a normal page for adding addresses, something.

Thank you!

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12 years 7 months ago [\#148804](#148804) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Add Address/Modify Address button doesn't work](/forum/33-customers/866714-add-address-modify-address-button-doesnt-work#148804 "Hello,  First - I have the latest Joomla + The latest Hikashop.  Second: I use the pop-up for the addresses.  My problem: when I go to My Account and then to my Addresses all I can do is erase them.  If I click on the &quot;pencil&quot; icon to modify it, nothing happens. If I click on + Add Address nothing happens. The only way to add an address is to make an order and use the checkout proccess to add an address where the popup does appear and I can enter a new address. I also disabled SEF urls but that was not the problem.  Website link:   nfx.ro:88/oneart.ro")*

Hi,

I checked your address management interface, and I can see that the popup content actually displays but at the bottom of the page.
That's typical of the bootstrap.css file missing from your template while you have the bootstrap.js loaded.
So if you fix your template by loading the bootstrap.css file on the pages, it will work.
Another solution would be to change the "popup mode" option of the HikaShop configuration so that it doesn't use the bootstrap library for them.

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12 years 7 months ago [\#148898](#148898) by [lex131](/forum/user/12191-lex131 "View lex131's Profile")  Replied by *[lex131](/forum/user/12191-lex131 "View lex131's Profile")* on topic *[Add Address/Modify Address button doesn't work](/forum/33-customers/866714-add-address-modify-address-button-doesnt-work#148898 "Hello,  First - I have the latest Joomla + The latest Hikashop.  Second: I use the pop-up for the addresses.  My problem: when I go to My Account and then to my Addresses all I can do is erase them.  If I click on the &quot;pencil&quot; icon to modify it, nothing happens. If I click on + Add Address nothing happens. The only way to add an address is to make an order and use the checkout proccess to add an address where the popup does appear and I can enter a new address. I also disabled SEF urls but that was not the problem.  Website link:   nfx.ro:88/oneart.ro")*

I activated MooTools and disabled the bootstrap.

I can Add addresses now.

I made 3 screenshots.

1) Add Address - everything is ok
2) View Address - everything is ok
3) Edit Address - everything is NOT ok. As you can see the design is broken and the address info is not pulled into the edit form - the street, zip and other info are missing.

Please help me fix it.

Thank you.

[ ![hdca7316.jpg](/forum/attachment/16115) ](/forum/attachment/16115 "hdca7316.jpg")

[ ![h6d53d12.jpg](/forum/attachment/16116) ](/forum/attachment/16116 "h6d53d12.jpg")

[ ![h935b48c.jpg](/forum/attachment/16117) ](/forum/attachment/16117 "h935b48c.jpg")

- [ ![hdca7316.jpg](/forum/attachment/16115) ](/forum/attachment/16115 "hdca7316.jpg") [ ](/forum/attachment/16115?download=1 "hdca7316.jpg")
- [ ![h6d53d12.jpg](/forum/attachment/16116) ](/forum/attachment/16116 "h6d53d12.jpg") [ ](/forum/attachment/16116?download=1 "h6d53d12.jpg")
- [ ![h935b48c.jpg](/forum/attachment/16117) ](/forum/attachment/16117 "h935b48c.jpg") [ ](/forum/attachment/16117?download=1 "h935b48c.jpg")

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12 years 7 months ago [\#148955](#148955) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Add Address/Modify Address button doesn't work](/forum/33-customers/866714-add-address-modify-address-button-doesnt-work#148955 "Hello,  First - I have the latest Joomla + The latest Hikashop.  Second: I use the pop-up for the addresses.  My problem: when I go to My Account and then to my Addresses all I can do is erase them.  If I click on the &quot;pencil&quot; icon to modify it, nothing happens. If I click on + Add Address nothing happens. The only way to add an address is to make an order and use the checkout proccess to add an address where the popup does appear and I can enter a new address. I also disabled SEF urls but that was not the problem.  Website link:   nfx.ro:88/oneart.ro")*

Hi,

We are working on the migration of the address edition in the user control panel and I forgot to put a security to force the old popup system.
In the view "components/com_hikashop/views/address/tmpl/listing.php" please replace Code:

hikashop_completeLink('address&amp;task=edit&amp;address_id='.$address-&gt;address_id.'&amp;Itemid='.$Itemid,true),

By: Code:

hikashop_completeLink('address&amp;task=edit&amp;address_id='.$address-&gt;address_id.'&amp;mode=popup&amp;Itemid='.$Itemid,true),

In the controller "components/com_hikashop/controllers/address.php" please replace Code:

function edit() { $tmpl = JRequest::getCmd('tmpl', ''); $config = hikashop_config(); if($tmpl == 'component' &amp;&amp; $config-&gt;get('checkout_address_selector', 0)) {

By: Code:

function edit() { $tmpl = JRequest::getCmd('tmpl', ''); $mode = JRequest::getCmd('mode', ''); $config = hikashop_config(); if($tmpl == 'component' &amp;&amp; $mode != 'popup' &amp;&amp; $config-&gt;get('checkout_address_selector', 0)) {

It will force the popup mode in the user address edition.
We will include this patch in the next "hot fix" package and we should have the new address edition system ready for the next big release.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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12 years 7 months ago [\#148966](#148966) by [lex131](/forum/user/12191-lex131 "View lex131's Profile")  Replied by *[lex131](/forum/user/12191-lex131 "View lex131's Profile")* on topic *[Add Address/Modify Address button doesn't work](/forum/33-customers/866714-add-address-modify-address-button-doesnt-work#148966 "Hello,  First - I have the latest Joomla + The latest Hikashop.  Second: I use the pop-up for the addresses.  My problem: when I go to My Account and then to my Addresses all I can do is erase them.  If I click on the &quot;pencil&quot; icon to modify it, nothing happens. If I click on + Add Address nothing happens. The only way to add an address is to make an order and use the checkout proccess to add an address where the popup does appear and I can enter a new address. I also disabled SEF urls but that was not the problem.  Website link:   nfx.ro:88/oneart.ro")*

It worked! THank you!

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12 years 7 months ago [\#148967](#148967) by [lex131](/forum/user/12191-lex131 "View lex131's Profile")  Replied by *[lex131](/forum/user/12191-lex131 "View lex131's Profile")* on topic *[Add Address/Modify Address button doesn't work](/forum/33-customers/866714-add-address-modify-address-button-doesnt-work#148967 "Hello,  First - I have the latest Joomla + The latest Hikashop.  Second: I use the pop-up for the addresses.  My problem: when I go to My Account and then to my Addresses all I can do is erase them.  If I click on the &quot;pencil&quot; icon to modify it, nothing happens. If I click on + Add Address nothing happens. The only way to add an address is to make an order and use the checkout proccess to add an address where the popup does appear and I can enter a new address. I also disabled SEF urls but that was not the problem.  Website link:   nfx.ro:88/oneart.ro")*

There's still a problem. If i try to edit the address during the checkout process - the same lack of template pop-up appears.

How do I solve this one?

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12 years 7 months ago [\#148972](#148972) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Add Address/Modify Address button doesn't work](/forum/33-customers/866714-add-address-modify-address-button-doesnt-work#148972 "Hello,  First - I have the latest Joomla + The latest Hikashop.  Second: I use the pop-up for the addresses.  My problem: when I go to My Account and then to my Addresses all I can do is erase them.  If I click on the &quot;pencil&quot; icon to modify it, nothing happens. If I click on + Add Address nothing happens. The only way to add an address is to make an order and use the checkout proccess to add an address where the popup does appear and I can enter a new address. I also disabled SEF urls but that was not the problem.  Website link:   nfx.ro:88/oneart.ro")*

Hi,

Can you please explain the problem using a screenshot ?

Thanks

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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12 years 7 months ago [\#149049](#149049) by [lex131](/forum/user/12191-lex131 "View lex131's Profile")  Replied by *[lex131](/forum/user/12191-lex131 "View lex131's Profile")* on topic *[Add Address/Modify Address button doesn't work](/forum/33-customers/866714-add-address-modify-address-button-doesnt-work#149049 "Hello,  First - I have the latest Joomla + The latest Hikashop.  Second: I use the pop-up for the addresses.  My problem: when I go to My Account and then to my Addresses all I can do is erase them.  If I click on the &quot;pencil&quot; icon to modify it, nothing happens. If I click on + Add Address nothing happens. The only way to add an address is to make an order and use the checkout proccess to add an address where the popup does appear and I can enter a new address. I also disabled SEF urls but that was not the problem.  Website link:   nfx.ro:88/oneart.ro")*

Yes, of course.

This is the Address in the Checkout process
[ ![h85a3fcb.png](/forum/attachment/16147) ](/forum/attachment/16147 "h85a3fcb.png")

This is I believe the Billing Address
[ ![he29ee85.png](/forum/attachment/16148) ](/forum/attachment/16148 "he29ee85.png")

And this is what happens when i click on the Edit pencil.
[ ![h5f1b306.png](/forum/attachment/16149) ](/forum/attachment/16149 "h5f1b306.png")

- [ ![h85a3fcb.png](/forum/attachment/16147) ](/forum/attachment/16147 "h85a3fcb.png") [ ](/forum/attachment/16147?download=1 "h85a3fcb.png")
- [ ![he29ee85.png](/forum/attachment/16148) ](/forum/attachment/16148 "he29ee85.png") [ ](/forum/attachment/16148?download=1 "he29ee85.png")
- [ ![h5f1b306.png](/forum/attachment/16149) ](/forum/attachment/16149 "h5f1b306.png") [ ](/forum/attachment/16149?download=1 "h5f1b306.png")

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12 years 7 months ago [\#149051](#149051) by [pepecortez](/forum/user/31475-pepecortez "View pepecortez's Profile")  Replied by *[pepecortez](/forum/user/31475-pepecortez "View pepecortez's Profile")* on topic *[Add Address/Modify Address button doesn't work](/forum/33-customers/866714-add-address-modify-address-button-doesnt-work#149051 "Hello,  First - I have the latest Joomla + The latest Hikashop.  Second: I use the pop-up for the addresses.  My problem: when I go to My Account and then to my Addresses all I can do is erase them.  If I click on the &quot;pencil&quot; icon to modify it, nothing happens. If I click on + Add Address nothing happens. The only way to add an address is to make an order and use the checkout proccess to add an address where the popup does appear and I can enter a new address. I also disabled SEF urls but that was not the problem.  Website link:   nfx.ro:88/oneart.ro")*

Hi lex131,

Same problem was here, later I realized a new shipping system was created for checkout process.

Maybe you have (as me) a template override, try to remove in your /templates/TEMPLATENAME/html/com_hikashop/checkout/ all the files starting with "address". Or you can style it with your own after updating the mentioned files from /components/com_hikashop/views/checkout/tmpl/.

Hopefully this helps you out. I like the new address editor much better than popup style.

PePe

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12 years 7 months ago [\#149055](#149055) by [lex131](/forum/user/12191-lex131 "View lex131's Profile")  Replied by *[lex131](/forum/user/12191-lex131 "View lex131's Profile")* on topic *[Add Address/Modify Address button doesn't work](/forum/33-customers/866714-add-address-modify-address-button-doesnt-work#149055 "Hello,  First - I have the latest Joomla + The latest Hikashop.  Second: I use the pop-up for the addresses.  My problem: when I go to My Account and then to my Addresses all I can do is erase them.  If I click on the &quot;pencil&quot; icon to modify it, nothing happens. If I click on + Add Address nothing happens. The only way to add an address is to make an order and use the checkout proccess to add an address where the popup does appear and I can enter a new address. I also disabled SEF urls but that was not the problem.  Website link:   nfx.ro:88/oneart.ro")*

Damn.

Thank you a lot!

I just did that, didn't even remember changing the address layout. I just removed that customization and bang - beautiful editing ![:)](/media/kunena/emoticons/3.png ":)").

This same editor should be present in My Account - My Addresses - Edit?

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12 years 7 months ago [\#149056](#149056) by [pepecortez](/forum/user/31475-pepecortez "View pepecortez's Profile")  Replied by *[pepecortez](/forum/user/31475-pepecortez "View pepecortez's Profile")* on topic *[Add Address/Modify Address button doesn't work](/forum/33-customers/866714-add-address-modify-address-button-doesnt-work#149056 "Hello,  First - I have the latest Joomla + The latest Hikashop.  Second: I use the pop-up for the addresses.  My problem: when I go to My Account and then to my Addresses all I can do is erase them.  If I click on the &quot;pencil&quot; icon to modify it, nothing happens. If I click on + Add Address nothing happens. The only way to add an address is to make an order and use the checkout proccess to add an address where the popup does appear and I can enter a new address. I also disabled SEF urls but that was not the problem.  Website link:   nfx.ro:88/oneart.ro")*

> lex131 wrote: Damn.
>
> Thank you a lot!
>
> I just did that, didn't even remember changing the address layout. I just removed that customization and bang - beautiful editing ![:)](/media/kunena/emoticons/3.png ":)").
>
> This same editor should be present in My Account - My Addresses - Edit?

Unfortunately not yet in this version. Promised to be released later.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjY3MTQtYWRkLWFkZHJlc3MtbW9kaWZ5LWFkZHJlc3MtYnV0dG9uLWRvZXNudC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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12 years 7 months ago [\#149057](#149057) by [lex131](/forum/user/12191-lex131 "View lex131's Profile")  Replied by *[lex131](/forum/user/12191-lex131 "View lex131's Profile")* on topic *[Add Address/Modify Address button doesn't work](/forum/33-customers/866714-add-address-modify-address-button-doesnt-work#149057 "Hello,  First - I have the latest Joomla + The latest Hikashop.  Second: I use the pop-up for the addresses.  My problem: when I go to My Account and then to my Addresses all I can do is erase them.  If I click on the &quot;pencil&quot; icon to modify it, nothing happens. If I click on + Add Address nothing happens. The only way to add an address is to make an order and use the checkout proccess to add an address where the popup does appear and I can enter a new address. I also disabled SEF urls but that was not the problem.  Website link:   nfx.ro:88/oneart.ro")*

Ok, so it's not my fault (editing some files).

But I just realised that the customisation I made actually made only One address appear. Now in the checkout process I have Billing and Shipping address.

How can I remove the billing one?

I will now take advantage of you and your knowledge ![:)](/media/kunena/emoticons/3.png ":)")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjY3MTQtYWRkLWFkZHJlc3MtbW9kaWZ5LWFkZHJlc3MtYnV0dG9uLWRvZXNudC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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12 years 7 months ago [\#149060](#149060) by [pepecortez](/forum/user/31475-pepecortez "View pepecortez's Profile")  Replied by *[pepecortez](/forum/user/31475-pepecortez "View pepecortez's Profile")* on topic *[Add Address/Modify Address button doesn't work](/forum/33-customers/866714-add-address-modify-address-button-doesnt-work#149060 "Hello,  First - I have the latest Joomla + The latest Hikashop.  Second: I use the pop-up for the addresses.  My problem: when I go to My Account and then to my Addresses all I can do is erase them.  If I click on the &quot;pencil&quot; icon to modify it, nothing happens. If I click on + Add Address nothing happens. The only way to add an address is to make an order and use the checkout proccess to add an address where the popup does appear and I can enter a new address. I also disabled SEF urls but that was not the problem.  Website link:   nfx.ro:88/oneart.ro")*

> lex131 wrote: Ok, so it's not my fault (editing some files).
>
> But I just realised that the customisation I made actually made only One address appear. Now in the checkout process I have Billing and Shipping address.
>
> How can I remove the billing one?
>
> I will now take advantage of you and your knowledge ![:)](/media/kunena/emoticons/3.png ":)")

If I understand your question correctly, there's two way to do it:
1.) By CSS: Add to your template css: div.Billing{display:none; visibility:hidden;} (Billing is the div name at my tempate that contains the Billing block)
2.) By Template Override: copy the core updated address file from /components/com_hikashop/views/checkout/tmpl/address.php to your /templates/TEMPLATENAME/html/com_hikashop/checkout/

In address php file search for:
Code:

&lt;?php $this-&gt;type = 'billing'; echo $this-&gt;loadTemplate('view'); if($this-&gt;has_shipping) { ?&gt;

and remove line Code:

echo $this-&gt;loadTemplate('view');

Hopefully I was able to help you.

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12 years 7 months ago [\#149092](#149092) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Add Address/Modify Address button doesn't work](/forum/33-customers/866714-add-address-modify-address-button-doesnt-work#149092 "Hello,  First - I have the latest Joomla + The latest Hikashop.  Second: I use the pop-up for the addresses.  My problem: when I go to My Account and then to my Addresses all I can do is erase them.  If I click on the &quot;pencil&quot; icon to modify it, nothing happens. If I click on + Add Address nothing happens. The only way to add an address is to make an order and use the checkout proccess to add an address where the popup does appear and I can enter a new address. I also disabled SEF urls but that was not the problem.  Website link:   nfx.ro:88/oneart.ro")*

Hi,

I am working on a patch for the address system but I really need to have useful information about your HikaShop configuration (for the address..) and about your view override.
Which address selector are you using ?
Do you have some view overrides in "checkout" or "address" ?

For the moment, I think the best patch will be in the address controller (components/com_hikashop/controllers/address.php) by replacing Code:

function edit() { $tmpl = JRequest::getCmd('tmpl', ''); $config = hikashop_config(); if($tmpl == 'component' &amp;&amp; $config-&gt;get('checkout_address_selector', 0)) {

By Code:

function edit() { $tmpl = JRequest::getCmd('tmpl', ''); $subtask = JRequest::getCmd('subtask', ''); $addrtype = JRequest::getCmd('address_type', ''); $config = hikashop_config(); if($tmpl == 'component' &amp;&amp; ($addrtype != '' &#124;&#124; $subtask != '') &amp;&amp; $config-&gt;get('checkout_address_selector', 0)) {

In order to check some of new parameters are right here to display the new address system content.

But I can't be sure without precise information.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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6 years 1 month ago -  6 years 1 month ago [\#324224](#324224) by [MH1981](/forum/user/60012-mh1981 "View MH1981's Profile")  Replied by *[MH1981](/forum/user/60012-mh1981 "View MH1981's Profile")* on topic *[Add Address/Modify Address button doesn't work](/forum/33-customers/866714-add-address-modify-address-button-doesnt-work#324224 "Hello,  First - I have the latest Joomla + The latest Hikashop.  Second: I use the pop-up for the addresses.  My problem: when I go to My Account and then to my Addresses all I can do is erase them.  If I click on the &quot;pencil&quot; icon to modify it, nothing happens. If I click on + Add Address nothing happens. The only way to add an address is to make an order and use the checkout proccess to add an address where the popup does appear and I can enter a new address. I also disabled SEF urls but that was not the problem.  Website link:   nfx.ro:88/oneart.ro")*

cannot add, change or delete new addresses when logged in.

When I put my right mouse button on the pencil and open the link as a new page, I can change addresses.

Where are things going wrong?

[ creanita.eu/index.php/hikashop-menu-for-...ts-listing/afrekenen](https://creanita.eu/index.php/hikashop-menu-for-products-listing/afrekenen)

Username: Test
Password: Test1!

Last edit: 6 years 1 month ago by [MH1981](/forum/user/60012-mh1981 "View MH1981's Profile").

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6 years 1 month ago -  6 years 1 month ago [\#324235](#324235) by [Philip](/forum/user/34318-philip "View Philip's Profile")  Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Add Address/Modify Address button doesn't work](/forum/33-customers/866714-add-address-modify-address-button-doesnt-work#324235 "Hello,  First - I have the latest Joomla + The latest Hikashop.  Second: I use the pop-up for the addresses.  My problem: when I go to My Account and then to my Addresses all I can do is erase them.  If I click on the &quot;pencil&quot; icon to modify it, nothing happens. If I click on + Add Address nothing happens. The only way to add an address is to make an order and use the checkout proccess to add an address where the popup does appear and I can enter a new address. I also disabled SEF urls but that was not the problem.  Website link:   nfx.ro:88/oneart.ro")*

Hello,

To better understand the situation, we will need to see the context (your website) and process some tests.
You can use the **[ **contact us**](https://www.hikashop.com/support/contact-us.html)** form to provide these references if required, just add an **url link to this topic** in your message.

Here, your Url link **don't allow us to see this**, and so we are awaiting to be able to.
Regards

Last edit: 6 years 1 month ago by [Philip](/forum/user/34318-philip "View Philip's Profile").

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