[Skip to main content](#vessel-content) # Blankpage after sending a contactform ## - **[Nicole Lewin](/forum/user/30881-nicole-lewin "View Nicole Lewin's Profile")** - [![Nicole Lewin's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30881-nicole-lewin "View Nicole Lewin's Profile") Topic Author - [ Offline](/forum/user/30881-nicole-lewin) Less More - Posts: 8 - Thank you received: 0 - - 12 years 6 months ago - 12 years 6 months ago [\#150932](#150932) by [Nicole Lewin](/forum/user/30881-nicole-lewin "View Nicole Lewin's Profile") *[Blankpage after sending a contactform](/forum/33-customers/867190-blankpage-after-sending-a-contactform#150932 "Hello, i have a problem. When a customer sends a contactform gets he a blankpage. It is possible to create an extra page for example a "Thank you Page"? Thank you for your help. Nicole")* was created by *[Nicole Lewin](/forum/user/30881-nicole-lewin "View Nicole Lewin's Profile")* Hello, i have a problem. When a customer sends a contactform gets he a blankpage. It is possible to create an extra page for example a "Thank you Page"? Thank you for your help. Nicole Last edit: 12 years 6 months ago by [Nicole Lewin](/forum/user/30881-nicole-lewin "View Nicole Lewin's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjcxOTAtYmxhbmtwYWdlLWFmdGVyLXNlbmRpbmctYS1jb250YWN0Zm9ybT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 6 months ago [\#150937](#150937) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Blankpage after sending a contactform](/forum/33-customers/867190-blankpage-after-sending-a-contactform#150937 "Hello, i have a problem. When a customer sends a contactform gets he a blankpage. It is possible to create an extra page for example a "Thank you Page"? Thank you for your help. Nicole")* Hello Nicole, Can you : - Active the Joomla debug mode ("Administration->Global configuration->System->Debug System/Language") - Set the "error reporting" option of the Joomla configuration to "maximum" - Test it again so that we can see if it display an error message through your blank page. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjcxOTAtYmxhbmtwYWdlLWFmdGVyLXNlbmRpbmctYS1jb250YWN0Zm9ybT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Nicole Lewin](/forum/user/30881-nicole-lewin "View Nicole Lewin's Profile")** - [![Nicole Lewin's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30881-nicole-lewin "View Nicole Lewin's Profile") Topic Author - [ Offline](/forum/user/30881-nicole-lewin) Less More - Posts: 8 - Thank you received: 0 - - 12 years 6 months ago - 12 years 6 months ago [\#151153](#151153) by [Nicole Lewin](/forum/user/30881-nicole-lewin "View Nicole Lewin's Profile") Replied by *[Nicole Lewin](/forum/user/30881-nicole-lewin "View Nicole Lewin's Profile")* on topic *[Blankpage after sending a contactform](/forum/33-customers/867190-blankpage-after-sending-a-contactform#151153 "Hello, i have a problem. When a customer sends a contactform gets he a blankpage. It is possible to create an extra page for example a "Thank you Page"? Thank you for your help. Nicole")* Hello, i have done all, what you say, but there's no error code on the blank page. Last edit: 12 years 6 months ago by [Nicole Lewin](/forum/user/30881-nicole-lewin "View Nicole Lewin's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjcxOTAtYmxhbmtwYWdlLWFmdGVyLXNlbmRpbmctYS1jb250YWN0Zm9ybT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 6 months ago [\#151179](#151179) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Blankpage after sending a contactform](/forum/33-customers/867190-blankpage-after-sending-a-contactform#151179 "Hello, i have a problem. When a customer sends a contactform gets he a blankpage. It is possible to create an extra page for example a "Thank you Page"? Thank you for your help. Nicole")* Hi, I just tested it and it's working fine on my end, can you also download the last Hikashop version through our website, Install it and test it again ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjcxOTAtYmxhbmtwYWdlLWFmdGVyLXNlbmRpbmctYS1jb250YWN0Zm9ybT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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