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#   no Mails to Hotmail.com

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- **[janbo](/forum/user/29848-janbo "View janbo's Profile")**
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12 years 6 months ago [\#151678](#151678) by [janbo](/forum/user/29848-janbo "View janbo's Profile")  *[no Mails to Hotmail.com](/forum/33-customers/867348-no-mails-to-hotmail-com#151678 "-- url of the page with the problem -- :   mywebsite.com/mypage  -- HikaShop version -- : 2.3.0 -- Joomla version -- : 2.5.8 -- PHP version -- : 5.?  Dear HikaShop User and Experts,  we use HikaShop Essential for a customers Webshop. But there is a big Problem with the registration. If somebody has an E-Mail account from Outlook or Hotmail, he couldn't get an Email with the registration link. Please help me.  Best whishes")* was created by *[janbo](/forum/user/29848-janbo "View janbo's Profile")*

-- url of the page with the problem -- : [ mywebsite.com/mypage](http://mywebsite.com/mypage)
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 2.5.8
-- PHP version -- : 5.?

Dear HikaShop User and Experts,

we use HikaShop Essential for a customers Webshop. But there is a big Problem with the registration.
If somebody has an E-Mail account from Outlook or Hotmail, he couldn't get an Email with the registration link.
Please help me.

Best whishes

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjczNDgtbm8tbWFpbHMtdG8taG90bWFpbC1jb20/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")**
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12 years 6 months ago [\#151680](#151680) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[no Mails to Hotmail.com](/forum/33-customers/867348-no-mails-to-hotmail-com#151680 "-- url of the page with the problem -- :   mywebsite.com/mypage  -- HikaShop version -- : 2.3.0 -- Joomla version -- : 2.5.8 -- PHP version -- : 5.?  Dear HikaShop User and Experts,  we use HikaShop Essential for a customers Webshop. But there is a big Problem with the registration. If somebody has an E-Mail account from Outlook or Hotmail, he couldn't get an Email with the registration link. Please help me.  Best whishes")*

Hi,

Hikashop use Joomla email system and registration, so this is not HikaShop related.

I think that your problem come form the configuration of your server. It's your server which deliver the emails and it's maybe restricted to send emails to outlook or hotmail accounts.
You should contact your server admin.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NjczNDgtbm8tbWFpbHMtdG8taG90bWFpbC1jb20/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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