[Skip to main content](#vessel-content) # Image upload error！ ## - **[maike001](/forum/user/31356-maike001 "View maike001's Profile")** - [![maike001's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31356-maike001 "View maike001's Profile") Topic Author - [ Offline](/forum/user/31356-maike001) Less More - Posts: 19 - Thank you received: 0 - - 12 years 6 months ago [\#153112](#153112) by [maike001](/forum/user/31356-maike001 "View maike001's Profile") *[Image upload error！](/forum/33-customers/867611-image-upload-error#153112 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.0 -- PHP version -- : 1.3.2 -- Joomla version -- : 3.2.3 How to solve, please help me!")* was created by *[maike001](/forum/user/31356-maike001 "View maike001's Profile")* -- url of the page with the problem -- : [ mywebsite.com/mypage](http://mywebsite.com/mypage) -- HikaShop version -- : 2.3.0 -- PHP version -- : 1.3.2 -- Joomla version -- : 3.2.3 How to solve, please help me! [ ![h4b482f3.jpg](/forum/attachment/16824) ](/forum/attachment/16824 "h4b482f3.jpg") [ ![h6510030.jpg](/forum/attachment/16825) ](/forum/attachment/16825 "h6510030.jpg") [ ![hc83a602.jpg](/forum/attachment/16826) ](/forum/attachment/16826 "hc83a602.jpg") - [ ![h4b482f3.jpg](/forum/attachment/16824) ](/forum/attachment/16824 "h4b482f3.jpg") [ ](/forum/attachment/16824?download=1 "h4b482f3.jpg") - [ ![h6510030.jpg](/forum/attachment/16825) ](/forum/attachment/16825 "h6510030.jpg") [ ](/forum/attachment/16825?download=1 "h6510030.jpg") - [ ![hc83a602.jpg](/forum/attachment/16826) ](/forum/attachment/16826 "hc83a602.jpg") [ ](/forum/attachment/16826?download=1 "hc83a602.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84Njc2MTEtaW1hZ2UtdXBsb2FkLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14271 - - 12 years 6 months ago [\#153116](#153116) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Image upload error！](/forum/33-customers/867611-image-upload-error#153116 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.0 -- PHP version -- : 1.3.2 -- Joomla version -- : 3.2.3 How to solve, please help me!")* Hi, This indicates that your web server doesn't have the right to copy files in the folder media/com_hikashop/upload/safe. So edit the permissions of that folder via FTP and set the rights to 777 so that you're sure that your web server will be able to write files in that folder and that should then not produce that error anymore. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84Njc2MTEtaW1hZ2UtdXBsb2FkLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[maike001](/forum/user/31356-maike001 "View maike001's Profile")** - [![maike001's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31356-maike001 "View maike001's Profile") Topic Author - [ Offline](/forum/user/31356-maike001) Less More - Posts: 19 - Thank you received: 0 - - 12 years 5 months ago [\#154441](#154441) by [maike001](/forum/user/31356-maike001 "View maike001's Profile") Replied by *[maike001](/forum/user/31356-maike001 "View maike001's Profile")* on topic *[Image upload error！](/forum/33-customers/867611-image-upload-error#154441 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.0 -- PHP version -- : 1.3.2 -- Joomla version -- : 3.2.3 How to solve, please help me!")* Hi, I'm sure have write permissions. The document itself is already uploaded successfully.But the error always exists！ Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84Njc2MTEtaW1hZ2UtdXBsb2FkLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14271 - - 12 years 5 months ago [\#154478](#154478) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Image upload error！](/forum/33-customers/867611-image-upload-error#154478 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.0 -- PHP version -- : 1.3.2 -- Joomla version -- : 3.2.3 How to solve, please help me!")* Hi, Then try to enter the full path of the folder in the "Upload secure folder" option of the configuration. And make sure that the hard drive still has some space available. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84Njc2MTEtaW1hZ2UtdXBsb2FkLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[maike001](/forum/user/31356-maike001 "View maike001's Profile")** - [![maike001's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31356-maike001 "View maike001's Profile") Topic Author - [ Offline](/forum/user/31356-maike001) Less More - Posts: 19 - Thank you received: 0 - - 12 years 5 months ago [\#154502](#154502) by [maike001](/forum/user/31356-maike001 "View maike001's Profile") Replied by *[maike001](/forum/user/31356-maike001 "View maike001's Profile")* on topic *[Image upload error！](/forum/33-customers/867611-image-upload-error#154502 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.0 -- PHP version -- : 1.3.2 -- Joomla version -- : 3.2.3 How to solve, please help me!")* Problems remain ![:(](/media/kunena/emoticons/5.png ":(") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84Njc2MTEtaW1hZ2UtdXBsb2FkLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 5 months ago [\#154556](#154556) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Image upload error！](/forum/33-customers/867611-image-upload-error#154556 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.0 -- PHP version -- : 1.3.2 -- Joomla version -- : 3.2.3 How to solve, please help me!")* Hi, Just little questions. What is the size of the file you are trying to upload ? Can you upload other files in your website ? Did you test the "ajax image" custom field type instead of the "image" one ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84Njc2MTEtaW1hZ2UtdXBsb2FkLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[maike001](/forum/user/31356-maike001 "View maike001's Profile")** - [![maike001's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31356-maike001 "View maike001's Profile") Topic Author - [ Offline](/forum/user/31356-maike001) Less More - Posts: 19 - Thank you received: 0 - - 12 years 5 months ago [\#154561](#154561) by [maike001](/forum/user/31356-maike001 "View maike001's Profile") Replied by *[maike001](/forum/user/31356-maike001 "View maike001's Profile")* on topic *[Image upload error！](/forum/33-customers/867611-image-upload-error#154561 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.0 -- PHP version -- : 1.3.2 -- Joomla version -- : 3.2.3 How to solve, please help me!")* "image" ：There is an error "ajax image" ：No problem, not an error Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84Njc2MTEtaW1hZ2UtdXBsb2FkLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 5 months ago [\#154741](#154741) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Image upload error！](/forum/33-customers/867611-image-upload-error#154741 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.0 -- PHP version -- : 1.3.2 -- Joomla version -- : 3.2.3 How to solve, please help me!")* Hi, For the moment thanks to use the Ajax upload. We will try to reproduce the problem on our end and correct it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84Njc2MTEtaW1hZ2UtdXBsb2FkLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[maike001](/forum/user/31356-maike001 "View maike001's Profile")** - [![maike001's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31356-maike001 "View maike001's Profile") Topic Author - [ Offline](/forum/user/31356-maike001) Less More - Posts: 19 - Thank you received: 0 - - 12 years 5 months ago [\#154770](#154770) by [maike001](/forum/user/31356-maike001 "View maike001's Profile") Replied by *[maike001](/forum/user/31356-maike001 "View maike001's Profile")* on topic *[Image upload error！](/forum/33-customers/867611-image-upload-error#154770 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.0 -- PHP version -- : 1.3.2 -- Joomla version -- : 3.2.3 How to solve, please help me!")* Thank you, I wait for the correct！ Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84Njc2MTEtaW1hZ2UtdXBsb2FkLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14271 - - 12 years 5 months ago [\#154793](#154793) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Image upload error！](/forum/33-customers/867611-image-upload-error#154793 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.0 -- PHP version -- : 1.3.2 -- Joomla version -- : 3.2.3 How to solve, please help me!")* We did further tests but the upload of files with the "image" type is working fine in all or tests. All we can think of is that your web server is not configured properly. You'll have to use the "ajax image" type for now, or check with your system administrator your web server (apache/PHP) settings, or try on another web server. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84Njc2MTEtaW1hZ2UtdXBsb2FkLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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