[Skip to main content](#vessel-content) # Customer Email ## - **[IconBrands](/forum/user/32349-iconbrands "View IconBrands's Profile")** - [![IconBrands's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32349-iconbrands "View IconBrands's Profile") Topic Author - [ Offline](/forum/user/32349-iconbrands) Less More - Posts: 15 - Thank you received: 0 - - 12 years 3 weeks ago [\#173716](#173716) by [IconBrands](/forum/user/32349-iconbrands "View IconBrands's Profile") *[Customer Email](/forum/33-customers/871977-customer-email#173716 "-- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : 5.4.4 Dear Support I want to make a few changes to the customer orders email , where can I do it ? I have Hikashop Business 2.3.3")* was created by *[IconBrands](/forum/user/32349-iconbrands "View IconBrands's Profile")* -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : 5.4.4 Dear Support I want to make a few changes to the customer orders email , where can I do it ? I have Hikashop Business 2.3.3 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzE5NzctY3VzdG9tZXItZW1haWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 3 weeks ago [\#173738](#173738) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Customer Email](/forum/33-customers/871977-customer-email#173738 "-- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : 5.4.4 Dear Support I want to make a few changes to the customer orders email , where can I do it ? I have Hikashop Business 2.3.3")* Hi, In the email edition part ; Using the menu "System > Emails" [ www.hikashop.com/support/documentation/i...shop-email-form.html](http://www.hikashop.com/support/documentation/integrated-documentation/10-hikashop/25-hikashop-email-form.html) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzE5NzctY3VzdG9tZXItZW1haWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[IconBrands](/forum/user/32349-iconbrands "View IconBrands's Profile")** - [![IconBrands's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32349-iconbrands "View IconBrands's Profile") Topic Author - [ Offline](/forum/user/32349-iconbrands) Less More - Posts: 15 - Thank you received: 0 - - 12 years 3 weeks ago [\#174240](#174240) by [IconBrands](/forum/user/32349-iconbrands "View IconBrands's Profile") Replied by *[IconBrands](/forum/user/32349-iconbrands "View IconBrands's Profile")* on topic *[Customer Email](/forum/33-customers/871977-customer-email#174240 "-- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : 5.4.4 Dear Support I want to make a few changes to the customer orders email , where can I do it ? I have Hikashop Business 2.3.3")* Thanks for the reply but this not helping allot. Which one off these ,will be the email that customer receives ? Cron Report ; Order Administrator Notification ; order Creation Notification ;Order Status Notification ; Order Notification ; User Account ; User Account Administrator Notification ; Out of Stock ; Order Cancel ; Wait List Notification ; New Comment ; A Contact request has been made ; Subscription expired . I want to add a specific message for the client in his order confirmation email. I also made specific required fields that the customer must fill in the registration process that needs to be entered into the Order Administrator Notification . Attach is screenshot of my custom fields . I mark my new fields in n green block. [ ![iconpics_custom_fields.jpg](/forum/attachment/19945) ](/forum/attachment/19945 "...tom_fields.jpg") If you need back end details to my site please let me know - [ ![iconpics_custom_fields.jpg](/forum/attachment/19945) ](/forum/attachment/19945 "...tom_fields.jpg") [ ](/forum/attachment/19945?download=1 "...tom_fields.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzE5NzctY3VzdG9tZXItZW1haWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 2 weeks ago [\#174366](#174366) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Customer Email](/forum/33-customers/871977-customer-email#174366 "-- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : 5.4.4 Dear Support I want to make a few changes to the customer orders email , where can I do it ? I have Hikashop Business 2.3.3")* Hi, It depends on which email you are talking about. "Order creation Notification" is used when an order is created. "Order status Notification" is used when an order status has changed. So, I guess that you want to edit the second email. About your address custom fields, it depends what you want to display. HikaShop use a template named "address_template" in order to know how the address is displayed in the front-end, backend and emails. You can read more about the view override : [ www.hikashop.com/support/documentation/i...ashop-view-form.html](http://www.hikashop.com/support/documentation/integrated-documentation/10-hikashop/44-hikashop-view-form.html) But you can still add some PHP code in order to not use the "address_template" in your email and hard-code your own template. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzE5NzctY3VzdG9tZXItZW1haWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[LIP Trade](/forum/user/31348-lip-trade "View LIP Trade's Profile")** - [![LIP Trade's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31348.png)](/forum/user/31348-lip-trade "View LIP Trade's Profile") - [ Offline](/forum/user/31348-lip-trade) Less More - Posts: 32 - Thank you received: 0 - - 11 years 10 months ago [\#182369](#182369) by [LIP Trade](/forum/user/31348-lip-trade "View LIP Trade's Profile") Replied by *[LIP Trade](/forum/user/31348-lip-trade "View LIP Trade's Profile")* on topic *[Customer Email](/forum/33-customers/871977-customer-email#182369 "-- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : 5.4.4 Dear Support I want to make a few changes to the customer orders email , where can I do it ? I have Hikashop Business 2.3.3")* Hi How to add some informations and image/logo in the customer mail template in HTML view ? - [ ![1.png](/forum/attachment/21092) ](/forum/attachment/21092 "1.png") [ ](/forum/attachment/21092?download=1 "1.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzE5NzctY3VzdG9tZXItZW1haWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 11 years 10 months ago [\#182374](#182374) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Customer Email](/forum/33-customers/871977-customer-email#182374 "-- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : 5.4.4 Dear Support I want to make a few changes to the customer orders email , where can I do it ? I have Hikashop Business 2.3.3")* Hi, You can edit the email via the menu System > Emails, and in the html part add the desired content. The following user(s) said Thank You: [LIP Trade](/forum/user/31348-lip-trade "View LIP Trade's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzE5NzctY3VzdG9tZXItZW1haWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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