[Skip to main content](#vessel-content) # {SOLVED} New Account Email ## - **[dillydally](/forum/user/5398-dillydally "View dillydally's Profile")** - [![dillydally's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5398-dillydally "View dillydally's Profile") Topic Author - [ Offline](/forum/user/5398-dillydally) Less More - Posts: 13 - Thank you received: 0 - - 11 years 8 months ago - 11 years 8 months ago [\#192275](#192275) by [dillydally](/forum/user/5398-dillydally "View dillydally's Profile") *[{SOLVED} New Account Email](/forum/33-customers/875266-solved-new-account-email#192275 "-- url of the page with the problem -- : www.vinhoscortem.com -- HikaShop version -- : latest -- Joomla version -- : 3.4 -- PHP version -- : 5.4 Hi, I've searched through the forum and tested and tried all the options, checked all the settings, my server is sending all other mail but not this one and still I cannot get the confirmation email to be sent to the client when they register a new account from the shopping cart. Desperately hoping you can give some other guidance. Thanks")* was created by *[dillydally](/forum/user/5398-dillydally "View dillydally's Profile")* -- url of the page with the problem -- : [ www.vinhoscortem.com](http://www.vinhoscortem.com) -- HikaShop version -- : latest -- Joomla version -- : 3.4 -- PHP version -- : 5.4 Hi, I've searched through the forum and tested and tried all the options, checked all the settings, my server is sending all other mail but not this one and still I cannot get the confirmation email to be sent to the client when they register a new account from the shopping cart. Desperately hoping you can give some other guidance. Thanks Last edit: 11 years 8 months ago by [dillydally](/forum/user/5398-dillydally "View dillydally's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzUyNjYtc29sdmVkLW5ldy1hY2NvdW50LWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14282 - - 11 years 8 months ago [\#192304](#192304) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[New Account Email](/forum/33-customers/875266-solved-new-account-email#192304 "-- url of the page with the problem -- : www.vinhoscortem.com -- HikaShop version -- : latest -- Joomla version -- : 3.4 -- PHP version -- : 5.4 Hi, I've searched through the forum and tested and tried all the options, checked all the settings, my server is sending all other mail but not this one and still I cannot get the confirmation email to be sent to the client when they register a new account from the shopping cart. Desperately hoping you can give some other guidance. Thanks")* Hi, Do you get that email sent when you use the Joomla registration page ? Did you set the "New User Account Activation" option to "self" in the options of the joomla user manager ? The following user(s) said Thank You: [dillydally](/forum/user/5398-dillydally "View dillydally's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzUyNjYtc29sdmVkLW5ldy1hY2NvdW50LWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[dillydally](/forum/user/5398-dillydally "View dillydally's Profile")** - [![dillydally's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5398-dillydally "View dillydally's Profile") Topic Author - [ Offline](/forum/user/5398-dillydally) Less More - Posts: 13 - Thank you received: 0 - - 11 years 8 months ago - 11 years 8 months ago [\#192411](#192411) by [dillydally](/forum/user/5398-dillydally "View dillydally's Profile") Replied by *[dillydally](/forum/user/5398-dillydally "View dillydally's Profile")* on topic *[New Account Email](/forum/33-customers/875266-solved-new-account-email#192411 "-- url of the page with the problem -- : www.vinhoscortem.com -- HikaShop version -- : latest -- Joomla version -- : 3.4 -- PHP version -- : 5.4 Hi, I've searched through the forum and tested and tried all the options, checked all the settings, my server is sending all other mail but not this one and still I cannot get the confirmation email to be sent to the client when they register a new account from the shopping cart. Desperately hoping you can give some other guidance. Thanks")* > nicolas wrote: Do you get that email sent when you use the Joomla registration page ? Joomla sends new registrations when I set them up in Joomla, but still not from Hika. > nicolas wrote: Did you set the "New User Account Activation" option to "self" in the options of the joomla user manager ? Yes checked that too and it is correct. Just tried again and I have received this message, this is the first time ... does that make any sense, could it be responsible? Warning Error loading component: COM_USERS, Component not found. Thanks for the response. Last edit: 11 years 8 months ago by [dillydally](/forum/user/5398-dillydally "View dillydally's Profile"). Reason: added info Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzUyNjYtc29sdmVkLW5ldy1hY2NvdW50LWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[dillydally](/forum/user/5398-dillydally "View dillydally's Profile")** - [![dillydally's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5398-dillydally "View dillydally's Profile") Topic Author - [ Offline](/forum/user/5398-dillydally) Less More - Posts: 13 - Thank you received: 0 - - 11 years 8 months ago [\#192429](#192429) by [dillydally](/forum/user/5398-dillydally "View dillydally's Profile") Replied by *[dillydally](/forum/user/5398-dillydally "View dillydally's Profile")* on topic *[New Account Email](/forum/33-customers/875266-solved-new-account-email#192429 "-- url of the page with the problem -- : www.vinhoscortem.com -- HikaShop version -- : latest -- Joomla version -- : 3.4 -- PHP version -- : 5.4 Hi, I've searched through the forum and tested and tried all the options, checked all the settings, my server is sending all other mail but not this one and still I cannot get the confirmation email to be sent to the client when they register a new account from the shopping cart. Desperately hoping you can give some other guidance. Thanks")* Not sure what I did or how ... but it works! Thanks for your help and tips and phew I'm so relieved it is working. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzUyNjYtc29sdmVkLW5ldy1hY2NvdW50LWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 8 months ago [\#192439](#192439) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[New Account Email](/forum/33-customers/875266-solved-new-account-email#192439 "-- url of the page with the problem -- : www.vinhoscortem.com -- HikaShop version -- : latest -- Joomla version -- : 3.4 -- PHP version -- : 5.4 Hi, I've searched through the forum and tested and tried all the options, checked all the settings, my server is sending all other mail but not this one and still I cannot get the confirmation email to be sent to the client when they register a new account from the shopping cart. Desperately hoping you can give some other guidance. Thanks")* Hi, For the "COM_USERS + J3.4" issue, see : [ www.hikashop.com/forum/checkout/875245-a...com-user.html#192240](http://www.hikashop.com/forum/checkout/875245-after-reg-submit-error-error-loading-com-com-user.html#192240) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzUyNjYtc29sdmVkLW5ldy1hY2NvdW50LWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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