[Skip to main content](#vessel-content) # Contact automatic creation failed ## - **[MWALTHER](/forum/user/30229-mwalther "View MWALTHER's Profile")** - [![MWALTHER's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30229-mwalther "View MWALTHER's Profile") Topic Author - [ Offline](/forum/user/30229-mwalther) Less More - Posts: 116 - Thank you received: 1 - - 11 years 7 months ago [\#193802](#193802) by [MWALTHER](/forum/user/30229-mwalther "View MWALTHER's Profile") *[Contact automatic creation failed](/forum/33-customers/875521-contact-automatic-creation-failed#193802 "-- url of the page with the problem -- : walliser-weine.ch -- HikaShop version -- : 2.4.0 -- Joomla version -- : 1.6.0 -- PHP version -- : 5.5 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : contact creation failed Hi, For some reason i always get this error msg, when somebody is signing up. "Contact automatic creation failed because contact category is not set!" But then it still contienues and also the user is create with email etc. How can i fix this? Thanks Markus")* was created by *[MWALTHER](/forum/user/30229-mwalther "View MWALTHER's Profile")* -- url of the page with the problem -- : [ walliser-weine.ch](http://walliser-weine.ch) -- HikaShop version -- : 2.4.0 -- Joomla version -- : 1.6.0 -- PHP version -- : 5.5 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : contact creation failed Hi, For some reason i always get this error msg, when somebody is signing up. "Contact automatic creation failed because contact category is not set!" But then it still contienues and also the user is create with email etc. How can i fix this? Thanks Markus - [ ![user_creation_failed.jpg](/forum/attachment/22915) ](/forum/attachment/22915 "...ion_failed.jpg") [ ](/forum/attachment/22915?download=1 "...ion_failed.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzU1MjEtY29udGFjdC1hdXRvbWF0aWMtY3JlYXRpb24tZmFpbGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")** - [![lousyfool's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar28604.jpg)](/forum/user/28604-lousyfool "View lousyfool's Profile") - [ Offline](/forum/user/28604-lousyfool) Less More - Posts: 2143 - Thank you received: 747 - - [](http://www.inphase.one) - 11 years 7 months ago [\#193806](#193806) by [lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile") Replied by *[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")* on topic *[Contact automatic creation failed](/forum/33-customers/875521-contact-automatic-creation-failed#193806 "-- url of the page with the problem -- : walliser-weine.ch -- HikaShop version -- : 2.4.0 -- Joomla version -- : 1.6.0 -- PHP version -- : 5.5 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : contact creation failed Hi, For some reason i always get this error msg, when somebody is signing up. "Contact automatic creation failed because contact category is not set!" But then it still contienues and also the user is create with email etc. How can i fix this? Thanks Markus")* Hi, That's due to a Joomla plugin you have activated: in the Joomla backend go to the Plugin Manager and search for the plugin "User - Contact Creator". You have it enabled, so it tries to automatically create a Joomla contact (accessible under -> Components -> Contacts) for each new user registering. Unless you want to publish a (contact) list of all your users, maybe even incl contact form etc, you don't need this, so you should disable the plugin. New users registering will then not see the error anymore. The good news is that, due to the error/"misconfiguration", at least you don't have a long list of (useless) contacts in your database. Again, check under -> Components -> Contacts, there should be only the ones you entered manually, if any. --- Need help with customisations of layouts, style or other site development? [ PM me!](/component/uddeim/?task=new) (Don't forget to turn on [ "E-mail notification of new messages"](/component/uddeim/?task=settings)) The following user(s) said Thank You: [MWALTHER](/forum/user/30229-mwalther "View MWALTHER's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzU1MjEtY29udGFjdC1hdXRvbWF0aWMtY3JlYXRpb24tZmFpbGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[MWALTHER](/forum/user/30229-mwalther "View MWALTHER's Profile")** - [![MWALTHER's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30229-mwalther "View MWALTHER's Profile") Topic Author - [ Offline](/forum/user/30229-mwalther) Less More - Posts: 116 - Thank you received: 1 - - 11 years 7 months ago [\#193819](#193819) by [MWALTHER](/forum/user/30229-mwalther "View MWALTHER's Profile") Replied by *[MWALTHER](/forum/user/30229-mwalther "View MWALTHER's Profile")* on topic *[Contact automatic creation failed](/forum/33-customers/875521-contact-automatic-creation-failed#193819 "-- url of the page with the problem -- : walliser-weine.ch -- HikaShop version -- : 2.4.0 -- Joomla version -- : 1.6.0 -- PHP version -- : 5.5 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : contact creation failed Hi, For some reason i always get this error msg, when somebody is signing up. "Contact automatic creation failed because contact category is not set!" But then it still contienues and also the user is create with email etc. How can i fix this? Thanks Markus")* many thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzU1MjEtY29udGFjdC1hdXRvbWF0aWMtY3JlYXRpb24tZmFpbGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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