[Skip to main content](#vessel-content) # Error:You are not authorized to view this resource ## - **[VagiaG](/forum/user/36490-vagiag "View VagiaG's Profile")** - [![VagiaG's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36490-vagiag "View VagiaG's Profile") Topic Author - [ Offline](/forum/user/36490-vagiag) Less More - Posts: 3 - Thank you received: 0 - - 11 years 7 months ago [\#194893](#194893) by [VagiaG](/forum/user/36490-vagiag "View VagiaG's Profile") *[Error:You are not authorized to view this resource](/forum/33-customers/875699-error-you-are-not-authorized-to-view-this-resource#194893 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- PHP version -- : 5.6.3 -- Error-message(debug-mod must be tuned on) -- : Error: You are not authorized to view this resource I have created a toolbar menu with 4 items. Sign In and Registration are assigned to Guests user group and the other two items ( My Account & Log Out) are set to registered, so I can have my menu act like it changes dynamically when a user log in or out. The only problem is that when someone logs in and try to access the My Account menu (=hikashops's user control panel) is getting the following error "Error: You are not authorized to view this resource". Does anyone knows any solution? P.S: As far as I can tell, all the rights are set correctly (in the menus module the rights are set to public so anyone can see the menu). P.S: Strange thing is that if you login using a login module which is in my main menu position and then access the My Account menu (=hikashops's user control panel), then the error message doesn't appear.")* was created by *[VagiaG](/forum/user/36490-vagiag "View VagiaG's Profile")* -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- PHP version -- : 5.6.3 -- Error-message(debug-mod must be tuned on) -- : Error: You are not authorized to view this resource I have created a toolbar menu with 4 items. Sign In and Registration are assigned to Guests user group and the other two items ( My Account & Log Out) are set to registered, so I can have my menu act like it changes dynamically when a user log in or out. The only problem is that when someone logs in and try to access the My Account menu (=hikashops's user control panel) is getting the following error "Error: You are not authorized to view this resource". Does anyone knows any solution? P.S: As far as I can tell, all the rights are set correctly (in the menus module the rights are set to public so anyone can see the menu). P.S: Strange thing is that if you login using a login module which is in my main menu position and then access the My Account menu (=hikashops's user control panel), then the error message doesn't appear. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzU2OTktZXJyb3IteW91LWFyZS1ub3QtYXV0aG9yaXplZC10by12aWV3LXRoaXMtcmVzb3VyY2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 7 months ago [\#194910](#194910) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error:You are not authorized to view this resource](/forum/33-customers/875699-error-you-are-not-authorized-to-view-this-resource#194910 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- PHP version -- : 5.6.3 -- Error-message(debug-mod must be tuned on) -- : Error: You are not authorized to view this resource I have created a toolbar menu with 4 items. Sign In and Registration are assigned to Guests user group and the other two items ( My Account & Log Out) are set to registered, so I can have my menu act like it changes dynamically when a user log in or out. The only problem is that when someone logs in and try to access the My Account menu (=hikashops's user control panel) is getting the following error "Error: You are not authorized to view this resource". Does anyone knows any solution? P.S: As far as I can tell, all the rights are set correctly (in the menus module the rights are set to public so anyone can see the menu). P.S: Strange thing is that if you login using a login module which is in my main menu position and then access the My Account menu (=hikashops's user control panel), then the error message doesn't appear.")* Hi, The only place where we have such error message is in the geolocation plugin, although the wording is a bit different. Disable the geolocation plugin if you have it. If you still have the problem, then it comes from something else than HikaShop. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzU2OTktZXJyb3IteW91LWFyZS1ub3QtYXV0aG9yaXplZC10by12aWV3LXRoaXMtcmVzb3VyY2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Ingram](/forum/user/40028-ingram "View Ingram's Profile")** - [![Ingram's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40028-ingram "View Ingram's Profile") - [ Offline](/forum/user/40028-ingram) Less More - Posts: 35 - Thank you received: 0 - - 10 years 9 months ago [\#226238](#226238) by [Ingram](/forum/user/40028-ingram "View Ingram's Profile") Replied by *[Ingram](/forum/user/40028-ingram "View Ingram's Profile")* on topic *[Error:You are not authorized to view this resource](/forum/33-customers/875699-error-you-are-not-authorized-to-view-this-resource#226238 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- PHP version -- : 5.6.3 -- Error-message(debug-mod must be tuned on) -- : Error: You are not authorized to view this resource I have created a toolbar menu with 4 items. Sign In and Registration are assigned to Guests user group and the other two items ( My Account & Log Out) are set to registered, so I can have my menu act like it changes dynamically when a user log in or out. The only problem is that when someone logs in and try to access the My Account menu (=hikashops's user control panel) is getting the following error "Error: You are not authorized to view this resource". Does anyone knows any solution? P.S: As far as I can tell, all the rights are set correctly (in the menus module the rights are set to public so anyone can see the menu). P.S: Strange thing is that if you login using a login module which is in my main menu position and then access the My Account menu (=hikashops's user control panel), then the error message doesn't appear.")* Hi Nicolas, -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.6 -- PHP version -- : 5.5.30 -- Browser(s) name and version -- : Google Chrome 47.0.2526.106 I am getting the exact same error as VagiaG. I have disabled the Geolocation plugin and still get the error message on login. Any other thoughts on potential solutions? VagiaG - Hello, did you solve this problem? If so, can I ask how you did it? Thanks, Richard Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzU2OTktZXJyb3IteW91LWFyZS1ub3QtYXV0aG9yaXplZC10by12aWV3LXRoaXMtcmVzb3VyY2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 10 years 9 months ago [\#226332](#226332) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error:You are not authorized to view this resource](/forum/33-customers/875699-error-you-are-not-authorized-to-view-this-resource#226332 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- PHP version -- : 5.6.3 -- Error-message(debug-mod must be tuned on) -- : Error: You are not authorized to view this resource I have created a toolbar menu with 4 items. Sign In and Registration are assigned to Guests user group and the other two items ( My Account & Log Out) are set to registered, so I can have my menu act like it changes dynamically when a user log in or out. The only problem is that when someone logs in and try to access the My Account menu (=hikashops's user control panel) is getting the following error "Error: You are not authorized to view this resource". Does anyone knows any solution? P.S: As far as I can tell, all the rights are set correctly (in the menus module the rights are set to public so anyone can see the menu). P.S: Strange thing is that if you login using a login module which is in my main menu position and then access the My Account menu (=hikashops's user control panel), then the error message doesn't appear.")* Hi, It's usually a problem with the access level settings of your menu items in the Joomla menu manager. So I would recommend to check on that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzU2OTktZXJyb3IteW91LWFyZS1ub3QtYXV0aG9yaXplZC10by12aWV3LXRoaXMtcmVzb3VyY2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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