[Skip to main content](#vessel-content)

#   Registration Page Not Working

##

- **[PigeonTech](/forum/user/35279-pigeontech "View PigeonTech's Profile")**
- [![PigeonTech's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35279-pigeontech "View PigeonTech's Profile") Topic Author
- [ Offline](/forum/user/35279-pigeontech)

Less More

- Posts: 35
- Thank you received: 0
-
-

11 years 6 months ago [\#199834](#199834) by [PigeonTech](/forum/user/35279-pigeontech "View PigeonTech's Profile")  *[Registration Page Not Working](/forum/33-customers/876602-registration-page-not-working#199834 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4  When I try to register a new customer nothing happens when I click the Register button.  I've checked the Users Manager in Joomla and Hikashop and the new customer is not there. I have set Joomla account activation to Self. Allow User Registration is set to Yes and Notification Email to Admin is set to yes.")* was created by *[PigeonTech](/forum/user/35279-pigeontech "View PigeonTech's Profile")*

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.4

When I try to register a new customer nothing happens when I click the Register button.

I've checked the Users Manager in Joomla and Hikashop and the new customer is not there. I have set Joomla account activation to Self. Allow User Registration is set to Yes and Notification Email to Admin is set to yes.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzY2MDItcmVnaXN0cmF0aW9uLXBhZ2Utbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")**
- [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")
- [ Offline](/forum/user/6861-mohamed-thelji)

Less More

- Posts: 12953
- Thank you received: 1778
-
-
-

11 years 6 months ago [\#199848](#199848) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Registration Page Not Working](/forum/33-customers/876602-registration-page-not-working#199848 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4  When I try to register a new customer nothing happens when I click the Register button.  I've checked the Users Manager in Joomla and Hikashop and the new customer is not there. I have set Joomla account activation to Self. Allow User Registration is set to Yes and Notification Email to Admin is set to yes.")*

Hello,
If you don't see any error message, it means that your Joomla template is not displaying the error messages:
[ www.hikashop.com/support/support/documen...tibility-issues.html](http://www.hikashop.com/support/support/documentation/61-hikashop-compatibility-issues.html)

The following user(s) said Thank You: [PigeonTech](/forum/user/35279-pigeontech "View PigeonTech's Profile")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzY2MDItcmVnaXN0cmF0aW9uLXBhZ2Utbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[spiritwalker](/forum/user/37336-spiritwalker "View spiritwalker's Profile")**
- [![spiritwalker's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37336-spiritwalker "View spiritwalker's Profile")
- [ Offline](/forum/user/37336-spiritwalker)

Less More

- Posts: 5
- Thank you received: 0
-
-

11 years 5 months ago -  11 years 5 months ago [\#202274](#202274) by [spiritwalker](/forum/user/37336-spiritwalker "View spiritwalker's Profile")  Replied by *[spiritwalker](/forum/user/37336-spiritwalker "View spiritwalker's Profile")* on topic *[Registration Page Not Working (Business Version)](/forum/33-customers/876602-registration-page-not-working#202274 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4  When I try to register a new customer nothing happens when I click the Register button.  I've checked the Users Manager in Joomla and Hikashop and the new customer is not there. I have set Joomla account activation to Self. Allow User Registration is set to Yes and Notification Email to Admin is set to yes.")*

Hello

I have the same problem.
Ihave just bought the Business Version of HikaShop and try to configurate it. I have a few products and try to buy them. But when I try to register or use it as guest nothing happens.
The code &lt;jdoc:include type="message" /&gt; is included in the template (it shows messages like "...you have to fill in the form.... etc. etc.)
I am using:
-- HikaShop version -- : 2.4.0 Business Version
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.3.23

Here is my testsite: [ Testsite](http://casa2.notebookmobil.ch/outlet/checkout.html)

And then I have an other problem with the category module. It displays the text "Keine Unterkategorien (no subcategories)". Is there a way to get rid off that text? (I found it. It has to be changed in the module),

Maybe some one can help.

Regards
Andy

Last edit: 11 years 5 months ago by [spiritwalker](/forum/user/37336-spiritwalker "View spiritwalker's Profile").

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzY2MDItcmVnaXN0cmF0aW9uLXBhZ2Utbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
- [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile")
- [ Offline](/forum/user/63-nicolas)

Less More

- Posts: 86290
- Thank you received: 14268
-
-

11 years 5 months ago [\#202306](#202306) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Registration Page Not Working (Business Version)](/forum/33-customers/876602-registration-page-not-working#202306 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4  When I try to register a new customer nothing happens when I click the Register button.  I've checked the Users Manager in Joomla and Hikashop and the new customer is not there. I have set Joomla account activation to Self. Allow User Registration is set to Yes and Notification Email to Admin is set to yes.")*

Hi,

1. Your issue is different. Your problem is that the selection of the registration mode (login, registration or guest) is not working because of your Joomla template which generates a javascript error on your page: [ take.ms/VGR2W](http://take.ms/VGR2W)
Because of that, the javascript code of HikaShop to handle the selector is not initialized and doesn't work.
You should contact your template provider to see with him how to fix the issue with the sub menu javascript.

2. Any text of the interface can be changed with translation overrides:
[ hikashop.com/download/languages.html#modify](https://hikashop.com/download/languages.html#modify)

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzY2MDItcmVnaXN0cmF0aW9uLXBhZ2Utbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

Board Categories HikaShop- Install &amp; Update- Product &amp; Category Display- Content Creation- Sales and Orders- - Orders management- - Reports &amp; Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import &amp; Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel &amp; Slider- - Mass Actions- - Filters &amp; Search- - Discount &amp; Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to?

[](/forum/topics/feed/mode-topics?format=feed&type=rss)

Time to create page: 0.234 seconds

[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)

[](#top)
