[Skip to main content](#vessel-content) # Customer View of Order History? ## - **[gpraceman](/forum/user/37240-gpraceman "View gpraceman's Profile")** - [![gpraceman's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar37240.png)](/forum/user/37240-gpraceman "View gpraceman's Profile") Topic Author - [ Offline](/forum/user/37240-gpraceman) Less More - Posts: 166 - Thank you received: 11 - - [](http://grandprix-software-central.com) - 11 years 5 months ago - 11 years 5 months ago [\#201571](#201571) by [gpraceman](/forum/user/37240-gpraceman "View gpraceman's Profile") *[Customer View of Order History?](/forum/33-customers/876931-customer-view-of-order-history#201571 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.39 In our old cart (Virtuemart) we could enter information into the order history and this was viewable by the customer when they pulled up an order. If a customer didn't get the order completion email with this information or needed to look it up months/years later, they could retrieve it from their order history. That saves us a lot of work from having to look up the information for them. So, Is there a way so the customer can view the order history entries? If not, is there some other way, like using a custom field that we can make this information available to the customer when they pull up an order?")* was created by *[gpraceman](/forum/user/37240-gpraceman "View gpraceman's Profile")* -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.39 In our old cart (Virtuemart) we could enter information into the order history and this was viewable by the customer when they pulled up an order. If a customer didn't get the order completion email with this information or needed to look it up months/years later, they could retrieve it from their order history. That saves us a lot of work from having to look up the information for them. So, Is there a way so the customer can view the order history entries? If not, is there some other way, like using a custom field that we can make this information available to the customer when they pull up an order? Last edit: 11 years 5 months ago by [gpraceman](/forum/user/37240-gpraceman "View gpraceman's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzY5MzEtY3VzdG9tZXItdmlldy1vZi1vcmRlci1oaXN0b3J5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 5 months ago [\#201582](#201582) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Customer View of Order History?](/forum/33-customers/876931-customer-view-of-order-history#201582 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.39 In our old cart (Virtuemart) we could enter information into the order history and this was viewable by the customer when they pulled up an order. If a customer didn't get the order completion email with this information or needed to look it up months/years later, they could retrieve it from their order history. That saves us a lot of work from having to look up the information for them. So, Is there a way so the customer can view the order history entries? If not, is there some other way, like using a custom field that we can make this information available to the customer when they pull up an order?")* Hi, HikaShop thanks to his "history" plugin can store the order history in the database and when you edit some elements of the order, you can specify a message which will be added in the history data (the "modification reason"). Then, thanks to a little view override, you can load and display the order history in the front-end for your customer. That history is displayed in the backend ; it could contains some private data depending the payment method you're using (in the "information" part, not in the "reason" one) ; so display it in the front-end is possible but will require some PHP knowledges to modify the order view. More about the "modification reason" text : [ www.hikashop.com/support/documentation/i...shop-order-form.html](http://www.hikashop.com/support/documentation/integrated-documentation/10-hikashop/50-hikashop-order-form.html) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzY5MzEtY3VzdG9tZXItdmlldy1vZi1vcmRlci1oaXN0b3J5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[moein](/forum/user/50331-moein "View moein's Profile")** - [![moein's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/vacation.jpg)](/forum/user/50331-moein "View moein's Profile") - [ Offline](/forum/user/50331-moein) Less More - Posts: 1 - Thank you received: 0 - - - - 9 years 5 months ago [\#270020](#270020) by [moein](/forum/user/50331-moein "View moein's Profile") Replied by *[moein](/forum/user/50331-moein "View moein's Profile")* on topic *[Customer View of Order History?](/forum/33-customers/876931-customer-view-of-order-history#270020 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.39 In our old cart (Virtuemart) we could enter information into the order history and this was viewable by the customer when they pulled up an order. If a customer didn't get the order completion email with this information or needed to look it up months/years later, they could retrieve it from their order history. That saves us a lot of work from having to look up the information for them. So, Is there a way so the customer can view the order history entries? If not, is there some other way, like using a custom field that we can make this information available to the customer when they pull up an order?")* Hi Jerome ; Can you please more explain How to modify the order view that customers can view order history in front-end ? Also how to display customer email history in front-end ? Regards, Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzY5MzEtY3VzdG9tZXItdmlldy1vZi1vcmRlci1oaXN0b3J5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 9 years 4 months ago [\#270038](#270038) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Customer View of Order History?](/forum/33-customers/876931-customer-view-of-order-history#270038 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.39 In our old cart (Virtuemart) we could enter information into the order history and this was viewable by the customer when they pulled up an order. If a customer didn't get the order completion email with this information or needed to look it up months/years later, they could retrieve it from their order history. That saves us a lot of work from having to look up the information for them. So, Is there a way so the customer can view the order history entries? If not, is there some other way, like using a custom field that we can make this information available to the customer when they pull up an order?")* Hello, If you want details about how perform a view override, you can find the documentation here : [ www.hikashop.com/support/documentation/1...ize-the-display.html](https://www.hikashop.com/support/documentation/153-customize-the-display.html) Afterwards, I'm afraid that your request imply a pretty important development and that's not something we can provide within few minutes in our forum. It requires a complete development, that's why I said two years ago : > so display it in the front-end is possible but will require some PHP knowledges to modify the order view. And if you want to display the email history in the front-end ; it would require a more important development using a custom plugin and a features which will be available in HikaShop 3.0.2 to allow the extension of the front-end interface via plugin. Once again, that's a pretty important development and we cannot provide code like that ; it would still need some PHP and development knowledge or, some help from a developer. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzY5MzEtY3VzdG9tZXItdmlldy1vZi1vcmRlci1oaXN0b3J5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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