[Skip to main content](#vessel-content) # Registered users can not re-register! ## - **[goranm](/forum/user/37500-goranm "View goranm's Profile")** - [![goranm's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37500-goranm "View goranm's Profile") Topic Author - [ Offline](/forum/user/37500-goranm) Less More - Posts: 7 - Thank you received: 0 - - 11 years 4 months ago - 11 years 4 months ago [\#204080](#204080) by [goranm](/forum/user/37500-goranm "View goranm's Profile") *[Registered users can not re-register!](/forum/33-customers/877384-registered-users-can-not-re-register#204080 "-- HikaShop version -- : 1.5.6 -- Joomla version -- : 2.5 -- Error-message(debug-mod must be tuned on) -- : Fatal error: Class 'JParameter' not found in /var/www/juliana-nails.hr/htdocs/plugins/system/hikashopusergroup/hikashopusergroup.php on line 25 Hi, we are using Joomla 2.5 on few sites and recently run into bad situation. Problem description: User who is registered and has forgotten password clicks link for "forgotten password" after that he is redirected to blank page on link user never receives link for password retrieval. PS. thanks to we the problem to "User Group FTW For Hikashop plugin " After i disabled the plugin, verification email was send (it worked and users can reregister) We do use that plugin extensions.joomla.org/extensions/extensi...oup-ftw-for-hikashop so removing it is not an option. Do you have any suggestions? Are there any workarounds?")* was created by *[goranm](/forum/user/37500-goranm "View goranm's Profile")* -- HikaShop version -- : 1.5.6 -- Joomla version -- : 2.5 -- Error-message(debug-mod must be tuned on) -- : Fatal error: Class 'JParameter' not found in /var/www/juliana-nails.hr/htdocs/plugins/system/hikashopusergroup/hikashopusergroup.php on line 25 Hi, we are using Joomla 2.5 on few sites and recently run into bad situation. Problem description: User who is registered and has forgotten password clicks link for "forgotten password" after that he is redirected to blank page on link Code: domainname/component/users/?task=reset.request user never receives link for password retrieval. PS. thanks to [ Peter](http://forum.joomla.org/memberlist.php?mode=viewprofile&u=471&sid=afb33c915ac90f25eae0e0220d62721c) we [ pin-pointed](http://forum.joomla.org/viewtopic.php?f=624&t=889273&p=3309518#p3309518) the problem to "User Group FTW For Hikashop plugin " After i disabled the plugin, verification email was send (it worked and users can reregister) We do use that plugin [ extensions.joomla.org/extensions/extensi...oup-ftw-for-hikashop](http://extensions.joomla.org/extensions/extension/extension-specific/hikashop-extensions/user-group-ftw-for-hikashop) so removing it is not an option. Do you have any suggestions? Are there any workarounds? Last edit: 11 years 4 months ago by [goranm](/forum/user/37500-goranm "View goranm's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzczODQtcmVnaXN0ZXJlZC11c2Vycy1jYW4tbm90LXJlLXJlZ2lzdGVyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 4 months ago [\#204100](#204100) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Registered users can not re-register!](/forum/33-customers/877384-registered-users-can-not-re-register#204100 "-- HikaShop version -- : 1.5.6 -- Joomla version -- : 2.5 -- Error-message(debug-mod must be tuned on) -- : Fatal error: Class 'JParameter' not found in /var/www/juliana-nails.hr/htdocs/plugins/system/hikashopusergroup/hikashopusergroup.php on line 25 Hi, we are using Joomla 2.5 on few sites and recently run into bad situation. Problem description: User who is registered and has forgotten password clicks link for "forgotten password" after that he is redirected to blank page on link user never receives link for password retrieval. PS. thanks to we the problem to "User Group FTW For Hikashop plugin " After i disabled the plugin, verification email was send (it worked and users can reregister) We do use that plugin extensions.joomla.org/extensions/extensi...oup-ftw-for-hikashop so removing it is not an option. Do you have any suggestions? Are there any workarounds?")* Hi, Try to add the code: Code: if(@$_REQUEST['option']=='com_users'&& in_array(@$_REQUEST['task'],array('remind.remind','reset.request','reset.confirm','reset.complete'))) return; before the code: Code: if(!$success || (isset($user['resetCount']) && (int)$user['resetCount'] > 0)){ in the FTW plugin php file and that should avoid the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzczODQtcmVnaXN0ZXJlZC11c2Vycy1jYW4tbm90LXJlLXJlZ2lzdGVyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[goranm](/forum/user/37500-goranm "View goranm's Profile")** - [![goranm's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37500-goranm "View goranm's Profile") Topic Author - [ Offline](/forum/user/37500-goranm) Less More - Posts: 7 - Thank you received: 0 - - 11 years 4 months ago [\#204487](#204487) by [goranm](/forum/user/37500-goranm "View goranm's Profile") Replied by *[goranm](/forum/user/37500-goranm "View goranm's Profile")* on topic *[Registered users can not re-register!](/forum/33-customers/877384-registered-users-can-not-re-register#204487 "-- HikaShop version -- : 1.5.6 -- Joomla version -- : 2.5 -- Error-message(debug-mod must be tuned on) -- : Fatal error: Class 'JParameter' not found in /var/www/juliana-nails.hr/htdocs/plugins/system/hikashopusergroup/hikashopusergroup.php on line 25 Hi, we are using Joomla 2.5 on few sites and recently run into bad situation. Problem description: User who is registered and has forgotten password clicks link for "forgotten password" after that he is redirected to blank page on link user never receives link for password retrieval. PS. thanks to we the problem to "User Group FTW For Hikashop plugin " After i disabled the plugin, verification email was send (it worked and users can reregister) We do use that plugin extensions.joomla.org/extensions/extensi...oup-ftw-for-hikashop so removing it is not an option. Do you have any suggestions? Are there any workarounds?")* Hi Nicolas, Nice to hear from you. Your solution does work, users can re-register...However, newly registered users do not see price of products or the shopping chart. Any ideas? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzczODQtcmVnaXN0ZXJlZC11c2Vycy1jYW4tbm90LXJlLXJlZ2lzdGVyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 4 months ago [\#204499](#204499) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Registered users can not re-register!](/forum/33-customers/877384-registered-users-can-not-re-register#204499 "-- HikaShop version -- : 1.5.6 -- Joomla version -- : 2.5 -- Error-message(debug-mod must be tuned on) -- : Fatal error: Class 'JParameter' not found in /var/www/juliana-nails.hr/htdocs/plugins/system/hikashopusergroup/hikashopusergroup.php on line 25 Hi, we are using Joomla 2.5 on few sites and recently run into bad situation. Problem description: User who is registered and has forgotten password clicks link for "forgotten password" after that he is redirected to blank page on link user never receives link for password retrieval. PS. thanks to we the problem to "User Group FTW For Hikashop plugin " After i disabled the plugin, verification email was send (it worked and users can reregister) We do use that plugin extensions.joomla.org/extensions/extensi...oup-ftw-for-hikashop so removing it is not an option. Do you have any suggestions? Are there any workarounds?")* Hi, With HikaShop 1.5.6 it will be hard to say, that version has 3 year old. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84NzczODQtcmVnaXN0ZXJlZC11c2Vycy1jYW4tbm90LXJlLXJlZ2lzdGVyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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