[Skip to main content](#vessel-content) # User Control Panel coming up unusable ## - **[waeshop](/forum/user/39813-waeshop "View waeshop's Profile")** - [![waeshop's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39813-waeshop "View waeshop's Profile") Topic Author - [ Offline](/forum/user/39813-waeshop) Less More - Posts: 14 - Thank you received: 0 - - 10 years 11 months ago [\#222589](#222589) by [waeshop](/forum/user/39813-waeshop "View waeshop's Profile") *[User Control Panel coming up unusable](/forum/33-customers/880818-user-control-panel-coming-up-unusable#222589 "-- HikaShop version -- : 2.6.0 I created a new menu item called "Control panel" and set it to hikashop user control panel. On your demo website a nice control panel comes up, on mine, I get this: i.imgur.com/ifsqY1j.png Latest joomla (just downloaded it) Those links are not clickable, and those modules underneath are normally on the right side of the page. The modules are also not clickable. Setup looks like this: i.imgur.com/1pP6N50.png I can't see anything wrong with it.")* was created by *[waeshop](/forum/user/39813-waeshop "View waeshop's Profile")* -- HikaShop version -- : 2.6.0 I created a new menu item called "Control panel" and set it to hikashop user control panel. On your demo website a nice control panel comes up, on mine, I get this: [ i.imgur.com/ifsqY1j.png](http://i.imgur.com/ifsqY1j.png) Latest joomla (just downloaded it) Those links are not clickable, and those modules underneath are normally on the right side of the page. The modules are also not clickable. Setup looks like this: [ i.imgur.com/1pP6N50.png](http://i.imgur.com/1pP6N50.png) I can't see anything wrong with it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODA4MTgtdXNlci1jb250cm9sLXBhbmVsLWNvbWluZy11cC11bnVzYWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 652 - - 10 years 11 months ago [\#222663](#222663) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[User Control Panel coming up unusable](/forum/33-customers/880818-user-control-panel-coming-up-unusable#222663 "-- HikaShop version -- : 2.6.0 I created a new menu item called "Control panel" and set it to hikashop user control panel. On your demo website a nice control panel comes up, on mine, I get this: i.imgur.com/ifsqY1j.png Latest joomla (just downloaded it) Those links are not clickable, and those modules underneath are normally on the right side of the page. The modules are also not clickable. Setup looks like this: i.imgur.com/1pP6N50.png I can't see anything wrong with it.")* Hello, Maybe the trouble come from your template, in this case you must custom your CSS. If you are unable to do this. Give me a link? **AND** can you give an **administrator access** via our **contact form**? Don't forget to add the **URL link** of this subject in this email. I'll check this by myself. Regards, Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODA4MTgtdXNlci1jb250cm9sLXBhbmVsLWNvbWluZy11cC11bnVzYWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[waeshop](/forum/user/39813-waeshop "View waeshop's Profile")** - [![waeshop's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39813-waeshop "View waeshop's Profile") Topic Author - [ Offline](/forum/user/39813-waeshop) Less More - Posts: 14 - Thank you received: 0 - - 10 years 11 months ago [\#222698](#222698) by [waeshop](/forum/user/39813-waeshop "View waeshop's Profile") Replied by *[waeshop](/forum/user/39813-waeshop "View waeshop's Profile")* on topic *[User Control Panel coming up unusable](/forum/33-customers/880818-user-control-panel-coming-up-unusable#222698 "-- HikaShop version -- : 2.6.0 I created a new menu item called "Control panel" and set it to hikashop user control panel. On your demo website a nice control panel comes up, on mine, I get this: i.imgur.com/ifsqY1j.png Latest joomla (just downloaded it) Those links are not clickable, and those modules underneath are normally on the right side of the page. The modules are also not clickable. Setup looks like this: i.imgur.com/1pP6N50.png I can't see anything wrong with it.")* > Philip wrote: Hello, > > Maybe the trouble come from your template, in this case you must custom your CSS. > If you are unable to do this. > > Give me a link? **AND** can you give an **administrator access** via our **contact form**? > Don't forget to add the **URL link** of this subject in this email. > > I'll check this by myself. > > Regards, I don't think it's a template, as the template I picked is made to be used wtih hikashop and the demo they have set up has the control panel working fine. I'll email. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODA4MTgtdXNlci1jb250cm9sLXBhbmVsLWNvbWluZy11cC11bnVzYWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 652 - - 10 years 11 months ago [\#222705](#222705) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[User Control Panel coming up unusable](/forum/33-customers/880818-user-control-panel-coming-up-unusable#222705 "-- HikaShop version -- : 2.6.0 I created a new menu item called "Control panel" and set it to hikashop user control panel. On your demo website a nice control panel comes up, on mine, I get this: i.imgur.com/ifsqY1j.png Latest joomla (just downloaded it) Those links are not clickable, and those modules underneath are normally on the right side of the page. The modules are also not clickable. Setup looks like this: i.imgur.com/1pP6N50.png I can't see anything wrong with it.")* Hello, I make some test, and the trouble really come from your template. You can see it by yourself by switching to protostar template. The trouble is that your clients and icecarousel are in front of your links, and so they can't works... You must talk with template creator to solve this trouble. Regards, Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODA4MTgtdXNlci1jb250cm9sLXBhbmVsLWNvbWluZy11cC11bnVzYWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[waeshop](/forum/user/39813-waeshop "View waeshop's Profile")** - [![waeshop's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39813-waeshop "View waeshop's Profile") Topic Author - [ Offline](/forum/user/39813-waeshop) Less More - Posts: 14 - Thank you received: 0 - - 10 years 11 months ago [\#222752](#222752) by [waeshop](/forum/user/39813-waeshop "View waeshop's Profile") Replied by *[waeshop](/forum/user/39813-waeshop "View waeshop's Profile")* on topic *[User Control Panel coming up unusable](/forum/33-customers/880818-user-control-panel-coming-up-unusable#222752 "-- HikaShop version -- : 2.6.0 I created a new menu item called "Control panel" and set it to hikashop user control panel. On your demo website a nice control panel comes up, on mine, I get this: i.imgur.com/ifsqY1j.png Latest joomla (just downloaded it) Those links are not clickable, and those modules underneath are normally on the right side of the page. The modules are also not clickable. Setup looks like this: i.imgur.com/1pP6N50.png I can't see anything wrong with it.")* Really? That's very strange. It works on their demo. I had tried changing the template for the address box problem and that didn't work. I'll check the modules and perhaps remove them from that page. Thanks for checking. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODA4MTgtdXNlci1jb250cm9sLXBhbmVsLWNvbWluZy11cC11bnVzYWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[waeshop](/forum/user/39813-waeshop "View waeshop's Profile")** - [![waeshop's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39813-waeshop "View waeshop's Profile") Topic Author - [ Offline](/forum/user/39813-waeshop) Less More - Posts: 14 - Thank you received: 0 - - 10 years 11 months ago [\#222775](#222775) by [waeshop](/forum/user/39813-waeshop "View waeshop's Profile") Replied by *[waeshop](/forum/user/39813-waeshop "View waeshop's Profile")* on topic *[User Control Panel coming up unusable](/forum/33-customers/880818-user-control-panel-coming-up-unusable#222775 "-- HikaShop version -- : 2.6.0 I created a new menu item called "Control panel" and set it to hikashop user control panel. On your demo website a nice control panel comes up, on mine, I get this: i.imgur.com/ifsqY1j.png Latest joomla (just downloaded it) Those links are not clickable, and those modules underneath are normally on the right side of the page. The modules are also not clickable. Setup looks like this: i.imgur.com/1pP6N50.png I can't see anything wrong with it.")* Thanks for that. Yes, that's definitely it, not sure how I missed it. I'm still having issues with the address box. I definitely did test that on another template and it doesn't work, even with nothing else on the page. I wonder if it has to do with the region being Korea. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODA4MTgtdXNlci1jb250cm9sLXBhbmVsLWNvbWluZy11cC11bnVzYWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14293 - - 10 years 11 months ago - 10 years 11 months ago [\#222849](#222849) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[User Control Panel coming up unusable](/forum/33-customers/880818-user-control-panel-coming-up-unusable#222849 "-- HikaShop version -- : 2.6.0 I created a new menu item called "Control panel" and set it to hikashop user control panel. On your demo website a nice control panel comes up, on mine, I get this: i.imgur.com/ifsqY1j.png Latest joomla (just downloaded it) Those links are not clickable, and those modules underneath are normally on the right side of the page. The modules are also not clickable. Setup looks like this: i.imgur.com/1pP6N50.png I can't see anything wrong with it.")* Hi, The address popup not having the scroll bar like it should comes from the CSS of the plugin iceshortcodes that you have on your website which is apparently a plugin bundled with your template. So even if you switch your template, if you still have the plugin enabled, you'll still get the issue. Please contact your template provider for help on that. Last edit: 10 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). 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