[Skip to main content](#vessel-content) # Cannot be paid anymore message when click paynow ## - **[melprok](/forum/user/33464-melprok "View melprok's Profile")** - [![melprok's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33464-melprok "View melprok's Profile") Topic Author - [ Offline](/forum/user/33464-melprok) Less More - Posts: 73 - Thank you received: 0 - - 10 years 9 months ago [\#227124](#227124) by [melprok](/forum/user/33464-melprok "View melprok's Profile") *[Cannot be paid anymore message when click paynow](/forum/33-customers/881677-cannot-be-paid-anymore-message-when-click-paynow#227124 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.x Hi, When the user pay with paypal the notification email has a pay now link. When click that link I have this message: "The order 0000000069 cannot be paid anymore." Any idea?")* was created by *[melprok](/forum/user/33464-melprok "View melprok's Profile")* -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.x Hi, When the user pay with paypal the notification email has a pay now link. When click that link I have this message: "The order 0000000069 cannot be paid anymore." Any idea? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODE2NzctY2Fubm90LWJlLXBhaWQtYW55bW9yZS1tZXNzYWdlLXdoZW4tY2xpY2stcGF5bm93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 9 months ago [\#227126](#227126) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Cannot be paid anymore message when click paynow](/forum/33-customers/881677-cannot-be-paid-anymore-message-when-click-paynow#227126 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.x Hi, When the user pay with paypal the notification email has a pay now link. When click that link I have this message: "The order 0000000069 cannot be paid anymore." Any idea?")* Hi, I don't understand why your notification email have such "pay now" link. It is not something provided by default in HikaShop. Please see the "order" section of the HikaShop configuration documentation to get more details about feature to let the customer pay for unpaid orders : [ www.hikashop.com/support/support/documen...nfig.html#main\_order](https://www.hikashop.com/support/support/documentation/54-hikashop-config.html#main_order) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODE2NzctY2Fubm90LWJlLXBhaWQtYW55bW9yZS1tZXNzYWdlLXdoZW4tY2xpY2stcGF5bm93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[melprok](/forum/user/33464-melprok "View melprok's Profile")** - [![melprok's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33464-melprok "View melprok's Profile") Topic Author - [ Offline](/forum/user/33464-melprok) Less More - Posts: 73 - Thank you received: 0 - - 10 years 9 months ago [\#227216](#227216) by [melprok](/forum/user/33464-melprok "View melprok's Profile") Replied by *[melprok](/forum/user/33464-melprok "View melprok's Profile")* on topic *[Cannot be paid anymore message when click paynow](/forum/33-customers/881677-cannot-be-paid-anymore-message-when-click-paynow#227216 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.x Hi, When the user pay with paypal the notification email has a pay now link. When click that link I have this message: "The order 0000000069 cannot be paid anymore." Any idea?")* Hi, I think this links appears because this setting: Payment of orders not paid immediately - [ ![hika-shop-paynow-link.jpg](/forum/attachment/28995) ](/forum/attachment/28995 "...aynow-link.jpg") [ ](/forum/attachment/28995?download=1 "...aynow-link.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODE2NzctY2Fubm90LWJlLXBhaWQtYW55bW9yZS1tZXNzYWdlLXdoZW4tY2xpY2stcGF5bm93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 9 months ago [\#227219](#227219) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Cannot be paid anymore message when click paynow](/forum/33-customers/881677-cannot-be-paid-anymore-message-when-click-paynow#227219 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.x Hi, When the user pay with paypal the notification email has a pay now link. When click that link I have this message: "The order 0000000069 cannot be paid anymore." Any idea?")* Hi, After checking the order creation notification email preload part ; that's right. There is the addition of a link when the setting "Payment of orders not paid immediately" is activated. I personally not found about that behavior and I'll create a ticket issue about that. In your case, I suggest you to unpublish the "order creation notification" email. Because the user is redirect to paypal to pay the order ; he will receive the confirmation email but he does not need the creation one. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODE2NzctY2Fubm90LWJlLXBhaWQtYW55bW9yZS1tZXNzYWdlLXdoZW4tY2xpY2stcGF5bm93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[melprok](/forum/user/33464-melprok "View melprok's Profile")** - [![melprok's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33464-melprok "View melprok's Profile") Topic Author - [ Offline](/forum/user/33464-melprok) Less More - Posts: 73 - Thank you received: 0 - - 10 years 8 months ago [\#227926](#227926) by [melprok](/forum/user/33464-melprok "View melprok's Profile") Replied by *[melprok](/forum/user/33464-melprok "View melprok's Profile")* on topic *[Cannot be paid anymore message when click paynow](/forum/33-customers/881677-cannot-be-paid-anymore-message-when-click-paynow#227926 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.x Hi, When the user pay with paypal the notification email has a pay now link. When click that link I have this message: "The order 0000000069 cannot be paid anymore." Any idea?")* Ok, Let me know... Because if for any reason, the user can't pay at the moment, how the user can pay later in paypal? Thanks, Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODE2NzctY2Fubm90LWJlLXBhaWQtYW55bW9yZS1tZXNzYWdlLXdoZW4tY2xpY2stcGF5bm93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 8 months ago [\#227938](#227938) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Cannot be paid anymore message when click paynow](/forum/33-customers/881677-cannot-be-paid-anymore-message-when-click-paynow#227938 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.x Hi, When the user pay with paypal the notification email has a pay now link. When click that link I have this message: "The order 0000000069 cannot be paid anymore." Any idea?")* Hi, If the order has already been paid ; you can re-pay it. But if the order hasn't been paid ; it's a different story. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODE2NzctY2Fubm90LWJlLXBhaWQtYW55bW9yZS1tZXNzYWdlLXdoZW4tY2xpY2stcGF5bm93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[melprok](/forum/user/33464-melprok "View melprok's Profile")** - [![melprok's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33464-melprok "View melprok's Profile") Topic Author - [ Offline](/forum/user/33464-melprok) Less More - Posts: 73 - Thank you received: 0 - - 10 years 8 months ago - 10 years 8 months ago [\#228062](#228062) by [melprok](/forum/user/33464-melprok "View melprok's Profile") Replied by *[melprok](/forum/user/33464-melprok "View melprok's Profile")* on topic *[Cannot be paid anymore message when click paynow](/forum/33-customers/881677-cannot-be-paid-anymore-message-when-click-paynow#228062 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.x Hi, When the user pay with paypal the notification email has a pay now link. When click that link I have this message: "The order 0000000069 cannot be paid anymore." Any idea?")* Ok. So let me know. You said, that you create a ticket. Because If I set Payment of orders not paid immediately to yes. The client can pay later with the link in the email. Last edit: 10 years 8 months ago by [melprok](/forum/user/33464-melprok "View melprok's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODE2NzctY2Fubm90LWJlLXBhaWQtYW55bW9yZS1tZXNzYWdlLXdoZW4tY2xpY2stcGF5bm93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 8 months ago [\#228074](#228074) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Cannot be paid anymore message when click paynow](/forum/33-customers/881677-cannot-be-paid-anymore-message-when-click-paynow#228074 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.x Hi, When the user pay with paypal the notification email has a pay now link. When click that link I have this message: "The order 0000000069 cannot be paid anymore." Any idea?")* Hi, I created a ticket for an "improvement", not for a bug. I think that there is things to improve in these modifications made in the email. So, we can't provide any schedule for that because bugs are treated in priority in the list (and there is no bug here). Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODE2NzctY2Fubm90LWJlLXBhaWQtYW55bW9yZS1tZXNzYWdlLXdoZW4tY2xpY2stcGF5bm93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[melprok](/forum/user/33464-melprok "View melprok's Profile")** - [![melprok's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33464-melprok "View melprok's Profile") Topic Author - [ Offline](/forum/user/33464-melprok) Less More - Posts: 73 - Thank you received: 0 - - 10 years 8 months ago [\#230555](#230555) by [melprok](/forum/user/33464-melprok "View melprok's Profile") Replied by *[melprok](/forum/user/33464-melprok "View melprok's Profile")* on topic *[Cannot be paid anymore message when click paynow](/forum/33-customers/881677-cannot-be-paid-anymore-message-when-click-paynow#230555 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.x Hi, When the user pay with paypal the notification email has a pay now link. When click that link I have this message: "The order 0000000069 cannot be paid anymore." Any idea?")* Hi, Sorry, but I don't understand you very well... If for any reason, when the client its redirect to paypal, he cannot pay at that moment, how the user can pay later in paypal? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODE2NzctY2Fubm90LWJlLXBhaWQtYW55bW9yZS1tZXNzYWdlLXdoZW4tY2xpY2stcGF5bm93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14266 - - 10 years 8 months ago [\#230597](#230597) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Cannot be paid anymore message when click paynow](/forum/33-customers/881677-cannot-be-paid-anymore-message-when-click-paynow#230597 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.x Hi, When the user pay with paypal the notification email has a pay now link. When click that link I have this message: "The order 0000000069 cannot be paid anymore." Any idea?")* Hi, The link will work only if the status of the order is in the list of "unpaid order statuses" of the HikaShop configuration. When the order is created and the email is sent, the order is still unpaid, and thus the link works. If the order is paid by the customer, the order is not "unpaid" anymore, and thus the link doesn't work anymore. Of course, you can't remove a link from an email that has already been sent. So instead you get that error message. If you want, you can modify it to tell the customer "You can't pay for that order because it has already been paid", using a translation override: [ www.hikashop.com/download/languages.html#modify](http://www.hikashop.com/download/languages.html#modify) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODE2NzctY2Fubm90LWJlLXBhaWQtYW55bW9yZS1tZXNzYWdlLXdoZW4tY2xpY2stcGF5bm93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[melprok](/forum/user/33464-melprok "View melprok's Profile")** - [![melprok's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33464-melprok "View melprok's Profile") Topic Author - [ Offline](/forum/user/33464-melprok) Less More - Posts: 73 - Thank you received: 0 - - 10 years 8 months ago [\#231276](#231276) by [melprok](/forum/user/33464-melprok "View melprok's Profile") Replied by *[melprok](/forum/user/33464-melprok "View melprok's Profile")* on topic *[Cannot be paid anymore message when click paynow](/forum/33-customers/881677-cannot-be-paid-anymore-message-when-click-paynow#231276 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.x Hi, When the user pay with paypal the notification email has a pay now link. When click that link I have this message: "The order 0000000069 cannot be paid anymore." Any idea?")* Hi, Ok. I attach a print screen. I created the order and the system redirect to Paypal but I have not paid yet in paypal. Then I click the link in the email to pay, login to My Account, and I see the messasge "The order 0000000081 cannot be paid anymore." You see the print screen, I have no paid the order yet. - [ ![hika-alex-cannot-paid-anymore.jpg](/forum/attachment/29756) ](/forum/attachment/29756 "...id-anymore.jpg") [ ](/forum/attachment/29756?download=1 "...id-anymore.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODE2NzctY2Fubm90LWJlLXBhaWQtYW55bW9yZS1tZXNzYWdlLXdoZW4tY2xpY2stcGF5bm93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14266 - - 10 years 8 months ago [\#231277](#231277) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Cannot be paid anymore message when click paynow](/forum/33-customers/881677-cannot-be-paid-anymore-message-when-click-paynow#231277 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.x Hi, When the user pay with paypal the notification email has a pay now link. When click that link I have this message: "The order 0000000069 cannot be paid anymore." Any idea?")* Hi, So maybe it's a bug in that case. What if you udpate to HikaShop 2.6.1 ? Do you still have the problem ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODE2NzctY2Fubm90LWJlLXBhaWQtYW55bW9yZS1tZXNzYWdlLXdoZW4tY2xpY2stcGF5bm93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[melprok](/forum/user/33464-melprok "View melprok's Profile")** - [![melprok's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33464-melprok "View melprok's Profile") Topic Author - [ Offline](/forum/user/33464-melprok) Less More - Posts: 73 - Thank you received: 0 - - 10 years 7 months ago [\#231394](#231394) by [melprok](/forum/user/33464-melprok "View melprok's Profile") Replied by *[melprok](/forum/user/33464-melprok "View melprok's Profile")* on topic *[Cannot be paid anymore message when click paynow](/forum/33-customers/881677-cannot-be-paid-anymore-message-when-click-paynow#231394 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.x Hi, When the user pay with paypal the notification email has a pay now link. When click that link I have this message: "The order 0000000069 cannot be paid anymore." Any idea?")* Hi, I already have the 2.6.1. version. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODE2NzctY2Fubm90LWJlLXBhaWQtYW55bW9yZS1tZXNzYWdlLXdoZW4tY2xpY2stcGF5bm93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 654 - - 10 years 7 months ago - 10 years 7 months ago [\#231618](#231618) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Cannot be paid anymore message when click paynow](/forum/33-customers/881677-cannot-be-paid-anymore-message-when-click-paynow#231618 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.x Hi, When the user pay with paypal the notification email has a pay now link. When click that link I have this message: "The order 0000000069 cannot be paid anymore." Any idea?")* Hello, From what you give us, we are unable to find the root of the issue. So in order to progress can you provide us a **backend access AND a user account** to test it by ourself, of course with this we required an **URL**. For this, use our "**Contact Us**" form. Please, note that you must use this **topic subject** to fill in your **message subject**, in order to keep the link. Regards, Last edit: 10 years 7 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODE2NzctY2Fubm90LWJlLXBhaWQtYW55bW9yZS1tZXNzYWdlLXdoZW4tY2xpY2stcGF5bm93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[thepetglider](/forum/user/40769-thepetglider "View thepetglider's Profile")** - [![thepetglider's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40769-thepetglider "View thepetglider's Profile") - [ Offline](/forum/user/40769-thepetglider) Less More - Posts: 10 - Thank you received: 0 - - 10 years 7 months ago [\#232411](#232411) by [thepetglider](/forum/user/40769-thepetglider "View thepetglider's Profile") Replied by *[thepetglider](/forum/user/40769-thepetglider "View thepetglider's Profile")* on topic *[Cannot be paid anymore message when click paynow](/forum/33-customers/881677-cannot-be-paid-anymore-message-when-click-paynow#232411 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.x Hi, When the user pay with paypal the notification email has a pay now link. When click that link I have this message: "The order 0000000069 cannot be paid anymore." Any idea?")* We have this same problem with PayPal orders that don't get paid. Has this bug been resolved yet? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODE2NzctY2Fubm90LWJlLXBhaWQtYW55bW9yZS1tZXNzYWdlLXdoZW4tY2xpY2stcGF5bm93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14266 - - 10 years 7 months ago [\#232471](#232471) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Cannot be paid anymore message when click paynow](/forum/33-customers/881677-cannot-be-paid-anymore-message-when-click-paynow#232471 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.x Hi, When the user pay with paypal the notification email has a pay now link. When click that link I have this message: "The order 0000000069 cannot be paid anymore." Any idea?")* Hi, Are you sure that you have the same problem ? What is the status of the orders ? Could you provide the information Philippe asked here: [ www.hikashop.com/forum/customers/881677-...k-paynow.html#231618](https://www.hikashop.com/forum/customers/881677-cannot-be-paid-anymore-message-when-click-paynow.html#231618) ? And provide a procedure to reproduce the issue on your website ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODE2NzctY2Fubm90LWJlLXBhaWQtYW55bW9yZS1tZXNzYWdlLXdoZW4tY2xpY2stcGF5bm93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[melprok](/forum/user/33464-melprok "View melprok's Profile")** - [![melprok's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33464-melprok "View melprok's Profile") Topic Author - [ Offline](/forum/user/33464-melprok) Less More - Posts: 73 - Thank you received: 0 - - 10 years 7 months ago [\#232507](#232507) by [melprok](/forum/user/33464-melprok "View melprok's Profile") Replied by *[melprok](/forum/user/33464-melprok "View melprok's Profile")* on topic *[Cannot be paid anymore message when click paynow](/forum/33-customers/881677-cannot-be-paid-anymore-message-when-click-paynow#232507 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.x Hi, When the user pay with paypal the notification email has a pay now link. When click that link I have this message: "The order 0000000069 cannot be paid anymore." Any idea?")* Hi, I sent you the information right now. Thanks, Jose Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODE2NzctY2Fubm90LWJlLXBhaWQtYW55bW9yZS1tZXNzYWdlLXdoZW4tY2xpY2stcGF5bm93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[thepetglider](/forum/user/40769-thepetglider "View thepetglider's Profile")** - [![thepetglider's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40769-thepetglider "View thepetglider's Profile") - [ Offline](/forum/user/40769-thepetglider) Less More - Posts: 10 - Thank you received: 0 - - 10 years 7 months ago [\#232524](#232524) by [thepetglider](/forum/user/40769-thepetglider "View thepetglider's Profile") Replied by *[thepetglider](/forum/user/40769-thepetglider "View thepetglider's Profile")* on topic *[Cannot be paid anymore message when click paynow](/forum/33-customers/881677-cannot-be-paid-anymore-message-when-click-paynow#232524 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.x Hi, When the user pay with paypal the notification email has a pay now link. When click that link I have this message: "The order 0000000069 cannot be paid anymore." Any idea?")* Are you saying you sent information to me? If so, where did you send it? I don't see any PMs. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODE2NzctY2Fubm90LWJlLXBhaWQtYW55bW9yZS1tZXNzYWdlLXdoZW4tY2xpY2stcGF5bm93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 654 - - 10 years 7 months ago - 10 years 7 months ago [\#232597](#232597) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Cannot be paid anymore message when click paynow](/forum/33-customers/881677-cannot-be-paid-anymore-message-when-click-paynow#232597 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.x Hi, When the user pay with paypal the notification email has a pay now link. When click that link I have this message: "The order 0000000069 cannot be paid anymore." Any idea?")* Hello, I had a little look of your configuration and for a reason or another in your main configuration **Components** => **HikaShop** => **Configuration**, **Main** tab and **Order** part [ ![unpaidOrderStatus.png](/forum/attachment/29979) ](/forum/attachment/29979 "...rderStatus.png") If your option Unpaid order statuses isn't set, as it was before. Because, HikaShop before allow customer to pay check **unpaid status order**, and if your order haven't a status that's won't works **thepetglider** : melprok sent us backend access to check his HikaShop configuration, you can check the same point that has shown in the screenshot above. Best regards, - [ ![unpaidOrderStatus.png](/forum/attachment/29979) ](/forum/attachment/29979 "...rderStatus.png") [ ](/forum/attachment/29979?download=1 "...rderStatus.png") Last edit: 10 years 7 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODE2NzctY2Fubm90LWJlLXBhaWQtYW55bW9yZS1tZXNzYWdlLXdoZW4tY2xpY2stcGF5bm93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[melprok](/forum/user/33464-melprok "View melprok's Profile")** - [![melprok's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33464-melprok "View melprok's Profile") Topic Author - [ Offline](/forum/user/33464-melprok) Less More - Posts: 73 - Thank you received: 0 - - 10 years 7 months ago - 10 years 7 months ago [\#232654](#232654) by [melprok](/forum/user/33464-melprok "View melprok's Profile") Replied by *[melprok](/forum/user/33464-melprok "View melprok's Profile")* on topic *[Cannot be paid anymore message when click paynow](/forum/33-customers/881677-cannot-be-paid-anymore-message-when-click-paynow#232654 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.x Hi, When the user pay with paypal the notification email has a pay now link. When click that link I have this message: "The order 0000000069 cannot be paid anymore." Any idea?")* H thepetglideri, I mean, the login information to Hikashop. Last edit: 10 years 7 months ago by [melprok](/forum/user/33464-melprok "View melprok's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODE2NzctY2Fubm90LWJlLXBhaWQtYW55bW9yZS1tZXNzYWdlLXdoZW4tY2xpY2stcGF5bm93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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