[Skip to main content](#vessel-content) # Problem with edit of address in user control panel ## - **[gigi974](/forum/user/32449-gigi974 "View gigi974's Profile")** - [![gigi974's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32449-gigi974 "View gigi974's Profile") Topic Author - [ Offline](/forum/user/32449-gigi974) Less More - Posts: 21 - Thank you received: 0 - - 10 years 8 months ago [\#229522](#229522) by [gigi974](/forum/user/32449-gigi974 "View gigi974's Profile") *[Problem with edit of address in user control panel](/forum/33-customers/882220-problem-with-edit-of-address-in-user-control-panel#229522 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- Error-message(debug-mod must be tuned on) -- : None We have the problem with editing of addresses in user control panel (front end). When you click on edit link the popup opens but it shows the index html of our page. Tried with mootols and bootstrap and result is the same. Also formatting of the forms in popup is not in the css style of the page. We use joomshaper organic life template. What could be wrong? :unsure:")* was created by *[gigi974](/forum/user/32449-gigi974 "View gigi974's Profile")* -- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- Error-message(debug-mod must be tuned on) -- : None We have the problem with editing of addresses in user control panel (front end). When you click on edit link the popup opens but it shows the index html of our page. Tried with mootols and bootstrap and result is the same. Also formatting of the forms in popup is not in the css style of the page. We use joomshaper organic life template. What could be wrong? ![:unsure:](/media/kunena/emoticons/22.png ":unsure:") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODIyMjAtcHJvYmxlbS13aXRoLWVkaXQtb2YtYWRkcmVzcy1pbi11c2VyLWNvbnRyb2wtcGFuZWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86291 - Thank you received: 14269 - - 10 years 8 months ago [\#229567](#229567) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Problem with edit of address in user control panel](/forum/33-customers/882220-problem-with-edit-of-address-in-user-control-panel#229567 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- Error-message(debug-mod must be tuned on) -- : None We have the problem with editing of addresses in user control panel (front end). When you click on edit link the popup opens but it shows the index html of our page. Tried with mootols and bootstrap and result is the same. Also formatting of the forms in popup is not in the css style of the page. We use joomshaper organic life template. What could be wrong? :unsure:")* Hi, Please try after changing the "popup mode" to "vex" in the HikaShop configuration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODIyMjAtcHJvYmxlbS13aXRoLWVkaXQtb2YtYWRkcmVzcy1pbi11c2VyLWNvbnRyb2wtcGFuZWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gigi974](/forum/user/32449-gigi974 "View gigi974's Profile")** - [![gigi974's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32449-gigi974 "View gigi974's Profile") Topic Author - [ Offline](/forum/user/32449-gigi974) Less More - Posts: 21 - Thank you received: 0 - - 10 years 8 months ago [\#229643](#229643) by [gigi974](/forum/user/32449-gigi974 "View gigi974's Profile") Replied by *[gigi974](/forum/user/32449-gigi974 "View gigi974's Profile")* on topic *[Problem with edit of address in user control panel](/forum/33-customers/882220-problem-with-edit-of-address-in-user-control-panel#229643 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- Error-message(debug-mod must be tuned on) -- : None We have the problem with editing of addresses in user control panel (front end). When you click on edit link the popup opens but it shows the index html of our page. Tried with mootols and bootstrap and result is the same. Also formatting of the forms in popup is not in the css style of the page. We use joomshaper organic life template. What could be wrong? :unsure:")* Hi, the same problem persists. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODIyMjAtcHJvYmxlbS13aXRoLWVkaXQtb2YtYWRkcmVzcy1pbi11c2VyLWNvbnRyb2wtcGFuZWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86291 - Thank you received: 14269 - - 10 years 8 months ago [\#229681](#229681) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Problem with edit of address in user control panel](/forum/33-customers/882220-problem-with-edit-of-address-in-user-control-panel#229681 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- Error-message(debug-mod must be tuned on) -- : None We have the problem with editing of addresses in user control panel (front end). When you click on edit link the popup opens but it shows the index html of our page. Tried with mootols and bootstrap and result is the same. Also formatting of the forms in popup is not in the css style of the page. We use joomshaper organic life template. What could be wrong? :unsure:")* Hi, The problem is that when the address edition URL is called, your website redirects it to the home page: [ take.ms/wHmDr](http://take.ms/wHmDr) I suppose that it's something linked to the SEF on your website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODIyMjAtcHJvYmxlbS13aXRoLWVkaXQtb2YtYWRkcmVzcy1pbi11c2VyLWNvbnRyb2wtcGFuZWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gigi974](/forum/user/32449-gigi974 "View gigi974's Profile")** - [![gigi974's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32449-gigi974 "View gigi974's Profile") Topic Author - [ Offline](/forum/user/32449-gigi974) Less More - Posts: 21 - Thank you received: 0 - - 10 years 8 months ago [\#229871](#229871) by [gigi974](/forum/user/32449-gigi974 "View gigi974's Profile") Replied by *[gigi974](/forum/user/32449-gigi974 "View gigi974's Profile")* on topic *[Problem with edit of address in user control panel](/forum/33-customers/882220-problem-with-edit-of-address-in-user-control-panel#229871 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- Error-message(debug-mod must be tuned on) -- : None We have the problem with editing of addresses in user control panel (front end). When you click on edit link the popup opens but it shows the index html of our page. Tried with mootols and bootstrap and result is the same. Also formatting of the forms in popup is not in the css style of the page. We use joomshaper organic life template. What could be wrong? :unsure:")* I will check, since the same behaviour is with vex and w/o... I saw you logged onto the site, which runs 2.6.0., we have 2.6.1. in test enviroment only for now. Will come back later Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODIyMjAtcHJvYmxlbS13aXRoLWVkaXQtb2YtYWRkcmVzcy1pbi11c2VyLWNvbnRyb2wtcGFuZWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gigi974](/forum/user/32449-gigi974 "View gigi974's Profile")** - [![gigi974's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32449-gigi974 "View gigi974's Profile") Topic Author - [ Offline](/forum/user/32449-gigi974) Less More - Posts: 21 - Thank you received: 0 - - 10 years 8 months ago [\#230005](#230005) by [gigi974](/forum/user/32449-gigi974 "View gigi974's Profile") Replied by *[gigi974](/forum/user/32449-gigi974 "View gigi974's Profile")* on topic *[Problem with edit of address in user control panel](/forum/33-customers/882220-problem-with-edit-of-address-in-user-control-panel#230005 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- Error-message(debug-mod must be tuned on) -- : None We have the problem with editing of addresses in user control panel (front end). When you click on edit link the popup opens but it shows the index html of our page. Tried with mootols and bootstrap and result is the same. Also formatting of the forms in popup is not in the css style of the page. We use joomshaper organic life template. What could be wrong? :unsure:")* Hi, yes if I disable SEO it works. I've tried combinations of SEO, joomla seo, sh404sef, to see the differences, but with both it won't work. Don't know why?? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODIyMjAtcHJvYmxlbS13aXRoLWVkaXQtb2YtYWRkcmVzcy1pbi11c2VyLWNvbnRyb2wtcGFuZWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86291 - Thank you received: 14269 - - 10 years 8 months ago [\#230093](#230093) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Problem with edit of address in user control panel](/forum/33-customers/882220-problem-with-edit-of-address-in-user-control-panel#230093 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- Error-message(debug-mod must be tuned on) -- : None We have the problem with editing of addresses in user control panel (front end). When you click on edit link the popup opens but it shows the index html of our page. Tried with mootols and bootstrap and result is the same. Also formatting of the forms in popup is not in the css style of the page. We use joomshaper organic life template. What could be wrong? :unsure:")* Hi, It might be linked to a system plugin, or the htaccess file of your website. So check the system plugins (you can try disabling them one by one), and check that the htaccess doesn't have strange rules that were added. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODIyMjAtcHJvYmxlbS13aXRoLWVkaXQtb2YtYWRkcmVzcy1pbi11c2VyLWNvbnRyb2wtcGFuZWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gigi974](/forum/user/32449-gigi974 "View gigi974's Profile")** - [![gigi974's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32449-gigi974 "View gigi974's Profile") Topic Author - [ Offline](/forum/user/32449-gigi974) Less More - Posts: 21 - Thank you received: 0 - - 10 years 8 months ago [\#230129](#230129) by [gigi974](/forum/user/32449-gigi974 "View gigi974's Profile") Replied by *[gigi974](/forum/user/32449-gigi974 "View gigi974's Profile")* on topic *[Problem with edit of address in user control panel](/forum/33-customers/882220-problem-with-edit-of-address-in-user-control-panel#230129 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- Error-message(debug-mod must be tuned on) -- : None We have the problem with editing of addresses in user control panel (front end). When you click on edit link the popup opens but it shows the index html of our page. Tried with mootols and bootstrap and result is the same. Also formatting of the forms in popup is not in the css style of the page. We use joomshaper organic life template. What could be wrong? :unsure:")* I doubt it is htaccess as this was the first thing I've tested (with default one). I'll check for prugins... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODIyMjAtcHJvYmxlbS13aXRoLWVkaXQtb2YtYWRkcmVzcy1pbi11c2VyLWNvbnRyb2wtcGFuZWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gigi974](/forum/user/32449-gigi974 "View gigi974's Profile")** - [![gigi974's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32449-gigi974 "View gigi974's Profile") Topic Author - [ Offline](/forum/user/32449-gigi974) Less More - Posts: 21 - Thank you received: 0 - - 10 years 8 months ago [\#230263](#230263) by [gigi974](/forum/user/32449-gigi974 "View gigi974's Profile") Replied by *[gigi974](/forum/user/32449-gigi974 "View gigi974's Profile")* on topic *[Problem with edit of address in user control panel](/forum/33-customers/882220-problem-with-edit-of-address-in-user-control-panel#230263 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- Error-message(debug-mod must be tuned on) -- : None We have the problem with editing of addresses in user control panel (front end). When you click on edit link the popup opens but it shows the index html of our page. Tried with mootols and bootstrap and result is the same. Also formatting of the forms in popup is not in the css style of the page. We use joomshaper organic life template. What could be wrong? :unsure:")* Hi, we tested various configurations and I'm 99% sure that is hika + default joomla sef case. Writing you to support email. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODIyMjAtcHJvYmxlbS13aXRoLWVkaXQtb2YtYWRkcmVzcy1pbi11c2VyLWNvbnRyb2wtcGFuZWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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