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#   User Registration

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- **[jhbsak](/forum/user/45229-jhbsak "View jhbsak's Profile")**
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10 years 3 weeks ago [\#250914](#250914) by [jhbsak](/forum/user/45229-jhbsak "View jhbsak's Profile")  *[User Registration](/forum/33-customers/886625-user-registration#250914 "Hi  First of all, thank you for a great product.  My problem comes in with user registration. I am using the HikaShop user registration. When a username already exists, it gives no indication of an error or message. It redirects to the registration page and the user does not know why or that there is a conflict. Please help me.  Thanks again for a great program  Sakkie")* was created by *[jhbsak](/forum/user/45229-jhbsak "View jhbsak's Profile")*

Hi

First of all, thank you for a great product.

My problem comes in with user registration. I am using the HikaShop user registration. When a username already exists, it gives no indication of an error or message. It redirects to the registration page and the user does not know why or that there is a conflict. Please help me.

Thanks again for a great program

Sakkie

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODY2MjUtdXNlci1yZWdpc3RyYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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10 years 3 weeks ago [\#250945](#250945) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[User Registration](/forum/33-customers/886625-user-registration#250945 "Hi  First of all, thank you for a great product.  My problem comes in with user registration. I am using the HikaShop user registration. When a username already exists, it gives no indication of an error or message. It redirects to the registration page and the user does not know why or that there is a conflict. Please help me.  Thanks again for a great program  Sakkie")*

Hi,

HikaShop does display an error message in that case. It's probably your Joomla template which doesn't display error messages.
Try to switch to the default template of Joomla and try again to check on that.
[ www.hikashop.com/support/documentation/6...tibility-issues.html](https://www.hikashop.com/support/documentation/61-hikashop-compatibility-issues.html)

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODY2MjUtdXNlci1yZWdpc3RyYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to?

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