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#   New field in product contact form in not in admininistrator email

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9 years 9 months ago [\#258827](#258827) by [babaei](/forum/user/34732-babaei "View babaei's Profile")  *[New field in product contact form in not in admininistrator email](/forum/33-customers/888159-new-field-in-product-contact-form-in-not-in-admininistrator-email#258827 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4  Hello I have add a new custom field in contact table. this field is &quot;Phone Number&quot;.  The problem is that when customer fill the form and send it, the &quot;Phone Number&quot; will not be in notification email for admin. And there is not a menu for checking submitted contant form in hikashop administrator.")* was created by *[babaei](/forum/user/34732-babaei "View babaei's Profile")*

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.4

Hello I have add a new custom field in contact table. this field is "Phone Number".

The problem is that when customer fill the form and send it, the "Phone Number" will not be in notification email for admin.
And there is not a menu for checking submitted contant form in hikashop administrator.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMzLWN1c3RvbWVycy84ODgxNTktbmV3LWZpZWxkLWluLXByb2R1Y3QtY29udGFjdC1mb3JtLWluLW5vdC1pbi1hZG1pbmluaXN0cmF0b3ItZW1haWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Philip](/forum/user/34318-philip "View Philip's Profile")**
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9 years 9 months ago -  9 years 9 months ago [\#258857](#258857) by [Philip](/forum/user/34318-philip "View Philip's Profile")  Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[New field in product contact form in not in admininistrator email](/forum/33-customers/888159-new-field-in-product-contact-form-in-not-in-admininistrator-email#258857 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4  Hello I have add a new custom field in contact table. this field is &quot;Phone Number&quot;.  The problem is that when customer fill the form and send it, the &quot;Phone Number&quot; will not be in notification email for admin. And there is not a menu for checking submitted contant form in hikashop administrator.")*

Hello,

To get the custom field you create in your email to customer, you have to **custom** emails in **Components** =&gt; **HikaShop** =&gt; **Configuration**, and then in **System** dropdown select **Emails** to see this :

[ ![emailCust.png](/forum/attachment/35414) ](/forum/attachment/35414 "emailCust.png")

Here you can modify emails displaying and add elements like your custom fields.

Regards

- [ ![emailCust.png](/forum/attachment/35414) ](/forum/attachment/35414 "emailCust.png") [ ](/forum/attachment/35414?download=1 "emailCust.png")

Last edit: 9 years 9 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile").

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9 years 9 months ago [\#258932](#258932) by [babaei](/forum/user/34732-babaei "View babaei's Profile")  Replied by *[babaei](/forum/user/34732-babaei "View babaei's Profile")* on topic *[New field in product contact form in not in admininistrator email](/forum/33-customers/888159-new-field-in-product-contact-form-in-not-in-admininistrator-email#258932 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4  Hello I have add a new custom field in contact table. this field is &quot;Phone Number&quot;.  The problem is that when customer fill the form and send it, the &quot;Phone Number&quot; will not be in notification email for admin. And there is not a menu for checking submitted contant form in hikashop administrator.")*

Thanks for replay

Could you please tell how can I add a custom filed to this email?

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9 years 9 months ago -  9 years 9 months ago [\#258960](#258960) by [Philip](/forum/user/34318-philip "View Philip's Profile")  Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[New field in product contact form in not in admininistrator email](/forum/33-customers/888159-new-field-in-product-contact-form-in-not-in-admininistrator-email#258960 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4  Hello I have add a new custom field in contact table. this field is &quot;Phone Number&quot;.  The problem is that when customer fill the form and send it, the &quot;Phone Number&quot; will not be in notification email for admin. And there is not a menu for checking submitted contant form in hikashop administrator.")*

Hello,

Look[  **this topic**](https://www.hikashop.com/forum/4-how-to/12885-include-a-custom-field-in-the-confirmation-emails.html) in order to see a concrete example, of course the example is a little different but you will see how to process.
You can have some information on **HikaShop Emails** structure to use the **help** button :

[ ![helpEmail.png](/forum/attachment/35436) ](/forum/attachment/35436 "helpEmail.png")

Hope this will help you.

Regards

- [ ![helpEmail.png](/forum/attachment/35436) ](/forum/attachment/35436 "helpEmail.png") [ ](/forum/attachment/35436?download=1 "helpEmail.png")

Last edit: 9 years 9 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile").

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